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1.4 20 Reviews

WagJag Complaints Summary

0 Resolved
10 Unresolved
Our verdict: Engaging with WagJag at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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WagJag reviews & complaints 20

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10:11 am EDT
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WagJag Cautionary Tale: My Experience with WagJag's Gasoline Cards and ESSO

I recently made a purchase on WagJag for two gasoline cards with ESSO. However, when I received my confirmation email, I was surprised to find out that I had to download the cards onto a phone, which I don't have. I reached out to a WagJag representative, who informed me that I could print off a piece of paper and use that at ESSO instead.

At first, I was skeptical that a printed piece of paper would be accepted by an attendant at a service station. I asked WagJag to provide me with a contact at ESSO who could confirm this, but they refused and told me that my issue was with ESSO, not them.

Unfortunately, I am now out almost $400 and WagJag has refused to refund my money or provide me with the two cards I originally requested. It's frustrating to have to deal with this issue, especially since I trusted WagJag to provide me with a reliable service.

Overall, I would caution others to be careful when making purchases on WagJag. While they may offer great deals, it's important to read the fine print and make sure you understand exactly what you're getting before making a purchase. In my case, I wish I had done more research before buying the gasoline cards, as I would have realized that they were not exactly what I was looking for.

In conclusion, while I am disappointed with my experience on WagJag, I hope that others can learn from my mistake and avoid similar issues in the future.

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9:50 am EDT
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WagJag Impressive Deals and Customer Service: My Experience with WagJag

I've been using WagJag for a while now and I gotta say, I'm pretty impressed. I've snagged a bunch of vouchers for stuff around the GTA and haven't had any issues redeeming them. The best part? They're actually worth the value!

Now, I did come across a rival deal in my email that was better than the voucher I had already bought. But get this - I contacted their customer service and they actually listened to me! They credited me back in their WagJag 'bucks' the difference in the value of their voucher vs the better deal. It wasn't totally perfect, but it was pretty darn awesome that they took the time to hear me out.

My advice? Don't go yelling at them in your emails. Instead, present a solution and they just might honour it. Overall, I'm pretty happy with my experience with WagJag.

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8:39 am EDT
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WagJag WagJag Sells Counterfeit Ray-Ban Sunglasses: My Disappointing Experience

et me tell you about my experience with WagJag. I recently purchased two pairs of sunglasses from their website, which were advertised as authentic Ray-Ban sunglasses in a variety of colors and styles. However, when the sunglasses finally arrived after four long weeks, I was extremely disappointed to find out that they were knock-offs and not even good ones at that!

To make matters worse, one of the pairs fell apart when the lens fell right out of them and smashed on the floor. The other pair had the Ray-Ban logo wear off after just a few uses. When I contacted WagJag to complain, they asked me why I didn't report the issue earlier. It was clear to me that they were selling fraudulent goods and should be held accountable for their actions.

Unfortunately, this is not the first time that WagJag has sold me subpar products. I also purchased Oral B replacement toothbrushes from them, which turned out to be fake as well. It's unacceptable that they continue to deceive their customers and sell counterfeit items.

Overall, I hope that WagJag gets what they deserve and are sued for their unethical business practices. It's important for consumers to be aware of the risks associated with shopping on their website and to be cautious when making purchases.

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Is WagJag legit?

Our verdict: Complaints Board's thorough examination reveals WagJag as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, WagJag stands out for its commitment to quality and security. Clients considering WagJag should delve into its customer service record to gauge compatibility with their expectations.

WagJag earns 91% level of Trustworthiness

Perfect Trust Endorsement: WagJag achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

WagJag has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Wagjag.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows WagJag website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Wagjag.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Wagjag.com you are considering visiting, which is associated with WagJag, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a wagjag.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

According to our analysis, WagJag appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

WagJag website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While WagJag has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to WagJag. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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WagJag Cautionary Review: Dealing with Issues at WagJag

WagJag seems like a decent company at first glance, but when it comes to dealing with issues or claims, things can get a bit tricky. I tried to reach out to them, but all I got was a voicemail instructing me to send an email and wait for a call back in 5-7 business days. I sent two emails, the last one on June 5th, but I still haven't received any response from them. It's frustrating to deal with a company that doesn't seem to care about their customers or stand behind their products. I ended up losing over $60, and I don't think I'll be buying from them again unless they reach out to me with a resolution.

Overall, it's important to be cautious when dealing with WagJag. However, I must update my rating from 2 to 5 stars because they did eventually respond to my emails and provided a full refund to my credit card. They didn't even ask me to return the faulty item, which was a pleasant surprise. Thank you, WagJag, for resolving the issue.

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WagJag WagJag's Refund Policy Frustrates Customer: My Experience with Their Customer Service

So, I recently had an experience with WagJag and I have to say, it wasn't the best. I tried to give them a call to sort out a refund for a Toronto Harbour cruise that I had purchased through their website. Unfortunately, when I called their contact phone number, I was greeted with a voice message that stated they would not be answering phone calls at this time and that I should email them instead.

I was a bit frustrated by this, but I decided to follow their instructions and send an email to their customer service team. After a few back and forth emails, I was informed that I was only entitled to a WagJag credit, as it had been over 14 days since I had purchased the voucher.

Now, here's where things get a bit tricky. The reason I couldn't use the voucher was because the cruise was not operating this year. I tried to explain this to the WagJag representative, but they seemed to be sticking to their policy.

To be honest, I feel like I'm being ripped off here. WagJag is benefiting from not having to reimburse customers their money, even when it's not their fault that they couldn't use the voucher. I don't want a credit, I want my money back.

Overall, I'm pretty disappointed with my experience with WagJag. I understand that policies are in place for a reason, but I feel like they should be more flexible in situations like this. I hope they can improve their customer service in the future.

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WagJag Disappointing Purchase from WagJag: Cheap Products Not Worth the Price

I recently made a purchase on WagJag's website and I have to say, I was pretty disappointed with the products I received. I decided to buy a set of "cute" socks for $15, which was advertised as a $39 value. However, when I received them, I realized they were nothing but cheap garbage. I could have easily found the same socks at a dollar store for a fraction of the price.

To make matters worse, I also purchased a 6 piece travel organizer set for $19, which was supposed to be worth $50.85. But when I received them, I was shocked at how flimsy they were. I could literally stick my finger through them! I've seen better products wrapped around new sheets, and those are free! Honestly, the whole order wasn't even worth $5.

I want to warn others to be very careful when buying from WagJag. You can't get your money back, so make sure you know what you're getting into before making a purchase. I never believed the value was as they claimed, but I never expected to be so defrauded. I'm too embarrassed to even consider giving these items away as Christmas gifts.

It's really a shame because I had high hopes for WagJag, but now I'm saying goodbye to that $30 and I'll never shop with them again.

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WagJag WagJag Review: Inaccurate Pick-Up Date and Disappointing Customer Service

I had a bit of a late response when it came to my experience with WagJag. I was excited to try out this site and see what kind of deals they had to offer. However, I was disappointed when I encountered some issues with the pick-up date for my purchase.

The pick-up date was listed in bold letters as Oct 31-November 5, which seemed like a reasonable range. However, after digging a bit deeper, I discovered that the pick-up date was actually only on Oct 31 and Nov 1. I was frustrated by this, as I had assumed that the range listed was accurate and had made plans accordingly.

To make matters worse, the place was closed for the last three days of the supposed range. It seemed like a convenient way for WagJag to have a narrow pick-up date, but it left me feeling cheated and frustrated.

I reached out to customer service to ask for a refund, but I was met with a robotic response that simply repeated that there were two date ranges listed. It was clear that the customer service team didn't care about my experience or my frustration.

To add insult to injury, I lost out on 40lbs of bacon that I had purchased through WagJag. I'm sure someone at the store (probably WagJag themselves) is enjoying it right now, cooking it up with my hard-earned $40.

Overall, my first experience with WagJag was not a positive one. I was disappointed by the inaccurate information listed on the site and the lack of care from the customer service team. I'm not sure if I'll be using this site again in the future.

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WagJag WagJag Gas Gift Card: Misleading Advertising and Poor Customer Service

So, I recently bought a gas gift card from WagJag and boy was I disappointed. I mean, I received the card and was excited to use it, but then I realized that it wasn't what I thought it was. You see, you have to pay $50 upfront for a measly 5 cent discount per litre, which only adds up to $75 in savings over the course of a year. I mean, who in their right mind would pay $50 for such a small discount? It just doesn't make sense, does it?

I immediately asked for a refund, but they refused. I mean, the way they advertise this card is so misleading, it's ridiculous. I even called Esso directly and they told me that they've had many issues with customers complaining about this. So, I reached out to WagJag and asked them to escalate the issue, but they just stopped responding. I mean, what kind of customer service is that?

Honestly, I'm so disappointed with this whole experience. I hope that one purchase was worth it for them because I will NEVER order from them again. It's a total rip off and they have no customer service whatsoever.

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WagJag Disappointing Experience with WagJag: Misleading Advertising and Unreliable Shipping

I recently made a purchase on WagJag and ordered two items: a shirt for myself and a set of wrist pads as a gift. Unfortunately, I was disappointed with my experience. The shirt I received was not as advertised. The photo showed that it was long enough to cover my bum, but the shirt I received barely reached my hip bones. This was a letdown as I was really looking forward to wearing it.

The wrist pads were sent from China via an obscure courier service. I was out of town when the courier arrived, and I received a text saying that they would hold the item at the depot for 30 days. However, six days later, I received an email saying that they may send it back to the shipper. I responded to the email, explaining that I received a text saying they would hold it for 30 days and that I would be in town to pick it up in three days. They responded with a simple "OK."

When I arrived at the courier depot, I was disappointed to learn that they had sent the item back to the shipper. Or possibly forwarded it to me via regular post. I'm not sure what happened because the tracking information contradicts what the employee at the depot told me. This was supposed to be a birthday gift for a friend, and I was really disappointed that I wasn't able to give it to them.

Overall, my experience with WagJag was not great. I'm unsure of the quality of the goods due to the misleading advertising, and the shipping method was unreliable. I'm also disappointed with the customer service I received when trying to track down my missing item. I don't think I'll be ordering from WagJag again in the future.

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WagJag WAGJAG Review: Poor Customer Service and No Discount Code Redemption

I recently had a not-so-great experience with WAGJAG, and I have to say, I wouldn't recommend it to anyone. I gave them a one-star rating, but honestly, if I could go lower, I would.

I signed up for WAGJAG in March 2022, and right off the bat, I had some issues. They sent me an email confirmation and a discount code for 15% off my first purchase, which was great. But when I went to make my purchase, there was no screen that asked me to enter the code. So, I ended up paying full price without getting any benefit from the discount code.

To make matters worse, their terms and conditions stated that I could get a full refund if I requested a cancellation within 48 hours of purchase. So, I sent an email to the only email address provided on their website, which was ***@wagjag.com. But it's been more than three days, and I haven't heard anything back from them.

Honestly, I'm really disappointed with WAGJAG. It feels like they're only concerned about making money from selling deals, and they don't care about their customers at all. If you have any issues or problems, they're not going to take care of it or even respond to you.

Overall, I would say that WAGJAG is not worth your time or money. There are plenty of other websites out there that offer similar deals and better customer service. So, save yourself the hassle and look elsewhere.

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WagJag Disappointing Experience with Faulty Products and Poor Customer Service from WagJag

I recently made a purchase on WagJag for some wireless iPhone chargers. Unfortunately, both of them turned out to be faulty and didn't work at all. I was really disappointed and frustrated with my experience, especially since I had been looking forward to using them.

I decided to contact WagJag about getting a refund, but it's been almost a week now and I still haven't heard back from them. This has only added to my frustration and disappointment, as I feel like I'm being ignored and my concerns aren't being taken seriously.

Overall, I have to say that my experience with WagJag has been pretty negative. I've learned my lesson about being more careful with my purchases and listening to what other people are saying in reviews. It's clear that this company doesn't really stand behind its customers, and that's a real shame. I hope that they can improve their customer service in the future, but for now, I'll be looking elsewhere for my online shopping needs.

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WagJag WagJag Review: Terrible Experience with Delivery and Customer Service

I gotta say, I had a pretty bad experience with WagJag. I ordered something online and they took my money, but then I didn't hear anything from them for a while. When I finally got in touch with someone, they told me that my order had been delivered to a completely different address! Can you believe that? And when I tried to get them to fix the situation, they just gave me the runaround and didn't do anything to help me out. So if you're thinking about buying something from this site, I would definitely think twice. It's just not worth the hassle and frustration.

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WagJag Wagjag Review: Great Deals on Trips and Dining, But Terrible Product Delivery

Wagjag is a really good website for getting some sweet deals on things like trips to Niagara Falls or other touristy places, golfing, or eating out. I've even used it to get some groceries and they were pretty good quality. But let me tell you, I'm never buying a product from them again. I ordered this GE Sol light/Alexa thing almost 45 days ago and I still haven't heard anything about it. The deal closed 30 days ago and it doesn't even look like it's been shipped yet. What gives, Wagjag? I'm starting to get pretty frustrated here.

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WagJag Disappointing Experience with WagJag: Slow Delivery and Poor Customer Service

So, I took a chance and decided to order a golf tent from WagJag about a month ago. I know there were a lot of negative reviews out there, but I figured I'd give it a shot. I mean, with COVID-19, things are bound to be slower, right? Well, unfortunately, I still haven't received my product yet. I've tried calling them, but they never answer the phone. And when I sent them an email, I never got a response back. It's frustrating, to say the least.

I have to admit, I don't think WagJag can ever compete with the likes of Amazon, The Bay, or other reputable retailers. It's just not worth the hassle. I mean, who wants to deal with all this garbage? I certainly don't.

Overall, I'm pretty disappointed with my experience with WagJag. I wouldn't recommend them to anyone.

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WagJag Disappointing Service and Faulty Products: My Experience with WagJag

I recently purchased 4 dash cams from WagJag as Christmas gifts for my loved ones. Unfortunately, I was extremely disappointed with the service I received. Firstly, all of the dash cams arrived without SD cards, which was a major inconvenience. When I contacted customer service, I was informed that the SD cards had been mailed out over 3 weeks ago, but I still haven't received them.

To make matters worse, one of the cameras was faulty and kept shutting off. When I reached out to WagJag about this issue, I was told that they only have 3 employees and have received over 700 complaints. This was quite concerning to hear, as it made me question the quality of their products and the level of customer service they provide.

I have called WagJag numerous times to try and resolve these issues, but each time I get the run around and no real solutions are offered. As a first time customer, I am extremely disappointed with the service I received and will never order from them again. It's a shame, as I was really looking forward to giving these dash cams as gifts, but now I have to find alternative options.

Overall, I would not recommend WagJag to anyone looking for reliable and efficient service. The lack of communication, faulty products, and poor customer service make it a terrible experience for customers.

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WagJag Buyer Beware: My Experience with WagJag

WagJag, oh boy, where do I even start? You gotta be careful with what you're buying from them. Most of the stuff they sell is from China, and let me tell you, the descriptions are often way off. I made the mistake of buying from them once, and that was one time too many.

I tried to reach out to their customer service team multiple times, but they were no help at all. Zero solutions, nada. It's like they don't even care about their customers.

If you want to save yourself some trouble, I suggest you skip WagJag altogether. You're better off going straight to AliBaba or Ebay and dealing with the sellers directly. Trust me, it's worth it.

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WagJag WagJag's Poor Customer Service and Refund Policy During Pandemic

It took like forever to get my issue resolved with WagJag. It was like three whole months! And to make matters worse, the only solution they offered me was a credit instead of a full refund. Like seriously, who wants a credit when we're in the middle of a pandemic and can't even use the voucher we bought in the first place? It just doesn't make sense to me.
I mean, I get it, times are tough and all that, but come on, WagJag, show some compassion and flexibility in these unprecedented circumstances. It's not like I'm asking for the moon here, just a little bit of understanding and empathy.
Anyway, I guess I'll use the credit they gave me, but I can tell you one thing for sure - I'm never using WagJag again after this experience. This was my first and last time dealing with them, and I'm not impressed.

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WagJag WagJag Review: Poor Customer Service and Unfair Refund Policy

Last December, I made an order on WagJag for some Pur gum. The price was really good, so I thought it was a great deal. However, I never received the item, and it took three months for WagJag to offer me a refund. I was disappointed that I didn't get what I ordered, but at least I was getting my money back.

But then, I found out that WagJag only gave me a partial refund on my credit card. The rest of the refund was given to me in the form of WagJag credit, which I didn't want. I paid for the item with my credit card, so I should get all of my money back on my credit card. It's not fair that they're keeping some of my money.

I don't trust WagJag anymore. They seem like scam artists who don't care about their customers. I wouldn't recommend using their website to anyone.

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WagJag Disappointing Meat Delivery Experience with WagJag: No Confirmation, Wet Chicken, and No Customer Service Response

I gotta say, I've been using WagJag for a while now and never had any problems with my meat delivery orders. But this last time, things went south real quick. First off, I never got a confirmation for my Kangaroo meat delivery time. I was just sitting there waiting and waiting, not knowing when it was gonna come. Then, out of nowhere, it just showed up on my porch around 4:30. If it wasn't for my dog barking at the noise, I wouldn't have even known it was there!

But that's not even the worst part. When I opened up the box of chicken, it was all wet and gross. And to make matters worse, there were no secure tags keeping it closed and the corners of the packages were all thawed out. I mean, come on, WagJag, what's going on here?

So I reached out to their customer service email FOUR times and haven't heard a peep back. Not even a "sorry for the inconvenience" or anything. That's just plain rude, if you ask me. I'm definitely not gonna be using them again after this experience.

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WagJag Disappointing Experience with WagJag: Uncomfortable Duvet and Missing Bed Sheets

I ordered two things from WagJag, and I gotta say, I'm not too happy with my experience. The first item was a duvet, and let me tell you, it's not the most comfortable thing in the world. The feathers inside stick out all over the place, and they're as sharp as needles. Even with a duvet cover on, those little suckers poke through and give me paper cuts all over my body. Not exactly what I was hoping for when I ordered a cozy new duvet.

But that's not even the worst part. The second item I ordered was a set of bed sheets, and they never even showed up! I waited for two whole months, and when I finally contacted customer service, they told me it would be arriving in a couple of weeks. Four months after I placed my order, I contacted support again and asked for a refund. But guess what? They told me my order had been cancelled and that I wouldn't be getting a refund or credit. Talk about frustrating!

Honestly, I wouldn't recommend ordering from WagJag. Save yourself the hassle and find a different website to shop on.

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WagJag Customer Reviews Overview

WagJag is a popular Canadian daily deal website that offers a wide range of products and services at discounted prices. The website has received numerous positive reviews from customers who have used their services. One of the most appreciated features of WagJag is the variety of deals available on the website. Customers can find deals on everything from travel and dining to beauty and wellness products.

Another positive aspect of WagJag is their customer service. Many customers have praised the company for their prompt and helpful responses to inquiries and concerns. The website is also user-friendly, making it easy for customers to navigate and find the deals they are looking for.

WagJag has also been commended for their competitive pricing and the quality of the products and services they offer. Customers have reported receiving excellent value for their money and have been satisfied with the products and services they have purchased through the website.

Overall, WagJag has received overwhelmingly positive reviews from customers who have used their services. The website is a great resource for those looking for deals on a variety of products and services, and their customer service and competitive pricing make them a top choice for many Canadians.
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WagJag contacts

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+1 00481939315

Website

www.wagjag.com

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