New York Sports Club [NYSC] review: cancellation of membership

On September 1, 2018, I canceled my membership with NYSC, the clerk at the front desk has indicated that I will be charged for September, October and November membership. I was flabbergasted, their explanation that the paper form must be completed( I did that), then a manager has to review it and then the form must be sent to the main office of NYSC and it will all take 8-12 weeks to process. I was not under any contract at the time of cancelation.

In the computer age that we live it should not take so long to cancel membership. I feel it is a ripoff. The experience left me very disgusted with NYSC. And now I am receiving collection agency phone calls because the NYSC could not charge me for the 2 months (October/November) of membership.

NYSC needs to get their cancelation membership computerized and be effective immediately.