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Neiman Marcusrefused return

1

Neiman Marcus - the worst customer service!
Be aware of refused returns! I had returned some of my online purchased item at the store but 2 weeks later received 2 items back with the letter stating that the labels have been removed. I inspected items and found that all labels were there. After contacting customer service I was told that size labels were cut-off - Not only I did not cut them off, I did not even see that they were missing since I intended to return these items. for all I know it could be how they shipped it to me, or it could have been someone else's returns.
Will never shop at the Neiman Marcus again!!!

Responses

  • Li
    Liks55 Jul 28, 2010

    The issue was later resolved by the President and Chief Executive Officer of the company.
    Resorted to contacting company management because of the indifference and unresponsiveness of the Customer Service representatives.

    0 Votes
  • Ad
    adam silber Apr 02, 2014

    sad you had to do that...they are not a company you want to do business with... see neiman marcus sucks on facebook. the company is full of horrors

    0 Votes

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