Neighborhood Garage Door’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of homeowners are dissatisfied with service and installations.
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I got a new garage door, tracks, trim, and spring system installed by Neighborhood Garage Door, LLC on 2/2
I got a new garage door, tracks, trim, and spring system installed by Neighborhood Garage Door, LLC on 2/2. They followed the instructions and specs I provided. However, on 1/6/22, the electricity went out, and my automatic garage door stopped working. I tried to open it manually, but I couldn't because the emergency-release cord didn't stay disengaged, there were no handles on the door, and the hinge was too small to grasp. I spent 30 minutes trying to open the door myself but had to call a friend to help me. It took both of us to raise the door, and when we closed it, the weight of the door slammed it shut. It could have hurt someone. I called the company, and they said the door should have handles and easily lift with one hand, and the release should disengage when pulled. They suggested it might be the spring. I scheduled a service for 3:00. The serviceman said there was nothing wrong with the type of release, and the door was getting caught on something, but then he said nothing was wrong. He also said the spring was fine and that not everyone wanted a handle. He offered to attach handles for $75. The installation manual says the handles should be attached, and the emergency release cord should easily disengage and remain disengaged to enable manually lifting the door. The consequences of the door had this been an emergency rather than the inconvenience of a missed appointment could have been dire.
Is Neighborhood Garage Door Legit?
Neighborhood Garage Door earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Neighborhoodgaragedoor.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Neighborhoodgaragedoor.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Neighborhoodgaragedoor.com you are considering visiting, which is associated with Neighborhood Garage Door, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
- Neighborhoodgaragedoor.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The neighborhoodgaragedoor.com may offer a niche product or service that is only of interest to a smaller audience.
- Neighborhood Garage Door protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Neighborhood Garage Door complaint handling
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Neighborhood Garage Door Contacts
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Neighborhood Garage Door phone numbers+1 (704) 620-1516+1 (704) 620-1516Click up if you have successfully reached Neighborhood Garage Door by calling +1 (704) 620-1516 phone number 0 0 users reported that they have successfully reached Neighborhood Garage Door by calling +1 (704) 620-1516 phone number Click down if you have unsuccessfully reached Neighborhood Garage Door by calling +1 (704) 620-1516 phone number 0 0 users reported that they have UNsuccessfully reached Neighborhood Garage Door by calling +1 (704) 620-1516 phone number
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Neighborhood Garage Door address10931 E Independence Blvd Ste N, Matthews, North Carolina, 28105-5085, United States
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Neighborhood Garage Door social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 04, 2025
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