Kelly's Auto Repair & Service Vehicle Owners Reviews and Complaints

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F. Towne

Verified customer

I took my car to Kelly's Auto Repair & Service, Inc

I took my car to Kelly's Auto Repair & Service, Inc. on February 9th. I planned to leave my car there for a month so I could make two payments. When I went to pick up my car, it wasn't finished, but they delivered it to me. After driving around the block, I noticed my radio wasn't working. I called them, and they told me to bring it in. The next day, I had no tail lights, brake lights, or turning lights in the back. I called them again, and they told me to bring the car in. My husband brought the car in, and they said the radio could have been damaged when they changed the battery, but they refused to fix it. They put a fuse in my backlights and said they were responsible for that. I know they blew the radio when they changed the battery, but they won't fix it because it's an older car and it'll cost more. They also made an excuse about the seat being wet, which didn't happen until we were driving it after we found out the radio wasn't working.

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How responsive is Kelly's Auto Repair & Service's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Kelly's Auto Repair & Service has received 1 complaints on ComplaintsBoard. The first reported case, I took my car to Kelly's Auto Repair & Service, Inc, was published on Jun 10, 2023, and the most recent complaint, I took my car to Kelly's Auto Repair & Service, Inc, was posted on Jun 10, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Kelly's Auto Repair & Service Legit?

Kelly's Auto Repair & Service earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Kelly's Auto Repair & Service to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Kelly's Auto Repair & Service is known for their high standards and safety. If you're thinking about dealing with Kelly's Auto Repair & Service, it's wise to check how they handle complaints.

Kellysautorepairandservice.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Kellysautorepairandservice.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

Kelly's Auto Repair & Service protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to Kelly's Auto Repair & Service has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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Kelly's Auto Repair & Service Contacts

Kelly's Auto Repair & Service phone numbers

+1 (352) 489-2014

Click up if you have successfully reached Kelly's Auto Repair & Service by calling +1 (352) 489-2014 phone number 0 0 users reported that they have successfully reached Kelly's Auto Repair & Service by calling +1 (352) 489-2014 phone number Click down if you have unsuccessfully reached Kelly's Auto Repair & Service by calling +1 (352) 489-2014 phone number 0 0 users reported that they have UNsuccessfully reached Kelly's Auto Repair & Service by calling +1 (352) 489-2014 phone number

Kelly's Auto Repair & Service address

2202 W Dunnellon Rd, Dunnellon, Florida, 34433-2308, United States

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Jun 24, 2026