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National Westminster Bank / NatWest
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2.7 31 Reviews

National Westminster Bank / NatWest Complaints Summary

13 Resolved
18 Unresolved
Our verdict: Dealing with National Westminster Bank / NatWest, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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National Westminster Bank / NatWest reviews & complaints 31

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3:17 am EDT
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National Westminster Bank / NatWest - claim of lottery prize

Sir, i am from india and recieved mails from the above mentioned organizations claiming that i am the winner no 3 of the international mobile draw by spdc and asking me to contact the bank by email with a duly filled application from, followed by a mail from the bank mentioning that my demand draft lay with the courier service. the mail with the courier...

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2:22 pm EDT
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National Westminster Bank / NatWest $ 700 000.00 Lottery Scam

I received an email from the Natwest Bank and Mr Gregory Abbot saying I had won $ 700 000.00 in a lottery put up by Microsoft and Shell oil company which turned out to be a scam that ended up costing me $ 740.00 Supposedly an agent for Global Express named Godwin Grant was to deliver the money thourgh Global Express the money never showed up so I am out my $ 740.00 that I didn't realy have to lose Thank You.

Yours Truely
Wayne R. Rollis Heppner Oregon [protected]@gmail.com

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National Westminster Bank / NatWest - Mobile draws

I got an sms "Ur mobile number has won $1, 000, 000 USD in 2009 on-going NATWEST INT'L mobile draws. To claim ur Prize. Contact Mr. Owens id:[protected]@ymail.com, +[protected]. I have sent a mail and checked google wit the number...the number is of UK whereas they are talking abt USD!!! Who is this? and why is this type of a thing done...if it is not for real please find out and punish such people.!!!

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4:31 pm EDT
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National Westminster Bank / NatWest to MSN WINDOWS Live Award Centre

NATWEST BANK, Mr.Nick dowler head of banking operation
in Natwest bank
Mrs. Alice Vincent works in natwest bank

NATWEST BANK
41 LOTHBURY, LONDON
EC2P2BP, UNITED KINGDOM..

Tel.: +[protected]
+[protected]
Fax:+[protected]
E-mail: [protected]@ntwstbnonl.com

BANKING HOURS
Monday-Friday: 9.00 Am - 5.00 Pm
Saturday: 9.00 Am -2.00 Pm

Our Ref.: NB830/99/LBC
You Ref..: AW021/11/NRC

Dear Winner,

Compliment of the day!

Be informed that you are required to open a non resident account
before your funds/winnings can be transfered to your local bank account,
this is due to the fact that your won prize is currently in a dormant
account and an account must be activated in your name with this bank.

Find the non-resident account setup/verification form link below:
http://ntwonlbuk.co.uk/home/regent/apply.php

You are therefore advised to click on the above weblink and fill the account
opening form and submit immediately and upon the receipt of the required
information on our bank central database, we shall immediately give you the
account type and required activation fees attached to the non resident account
and you will indicate the account type that will be suitable for you to activate
with this bank for onward transfer of your lottery award to your local bank
account or any bank account of your choice around the globe.

Thanks for banking with us

Yours Sincerely,

Mr.Nick Dowler
Head of Banking Operations
Natwest Bank
London, united Kingdom.

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jannyjan
Bedford, GB
Jan 30, 2011 12:47 am EST

i am astudent and have very little income. i do have standing orders for which i try to insure the correct money is in the account for. however i have recently had an incident where the company who i have a standing order with withdrew the money before the date they stated it would leave my accout. i there fore became overdrawn with no over draft. it was only like 10p so i put the money in and thought that was that.
no i then recieved (with no formal writen warning) a £20 'fine' for going over drawn. but this made me go overdrawn again. and you guessed it the following month i recieved (again with no notification) another £20 'fine'. so in total i have been fined £40 for going 10p over, which if you have no income is a hell of alot of money.

they then sent me a letter advising me to get an overdraft limit, which i did. so i now have a £50 overdraft.

i have now found that i am missing £49 out of my account for which i can offer no explination. i have tried to contact the help line with they claim is there when ever you need it. ha ok so it was like midnight but still i needed them and they werent there.

i feel that this company is out to get people with low incomes (and its not just Natwest) its most banks. clearly if you have to go into your overdraft you have money issues so giving such a huge 'fine' is unfair. it only pushes the poorer into a despreate situation.

i think that the banks should feel ashamed of themselfs.

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tito212121
, ZA
Nov 08, 2011 7:44 am EST

I have received several emails from Nick and he told that i have inherited the funds of the late Mr Genji and he wanted me to open a non resident account and pay an opening fee of 6000 GBP

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10:48 am EDT
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National Westminster Bank / NatWest refusing us to let out property

In 2007 (sept/oct) I was forced to leave the UK in order to survive since I couldn't work anymore in the Uk. Although, I and my wife several times tried to contact Natwest and work out an deal so that we could let out the property in the UK, Natwest totally neglected us and clearly only showed interest in us paying the mortgage bill, which was never missed until Oct/Nov 2007!
Up to this date I had paid the Natwest bank alot of money, they had also had my business until 2007 (april).

Today, 2009/06/06 due to the fact that Natwest never ever helped or gave us a yes or no until 2009 Jan, we are forced to sell our property in the Uk.

This is tragical a fault caused by the ignorance of a gigantic bank such as Natwest.

Regards
Dr Joakim Carleson, DDS PhD
Valleholm
247 97 Flyinge
Sweden
Tel [protected]

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Update by Joakim Carleson
Jun 06, 2009 11:09 am EDT

Please, help, if any solicitor is willing to

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10:23 am EDT
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National Westminster Bank / NatWest Bad NatWest customer service

I had a bad NatWest customer service from a black people at Greenwich Branch, his name is Oysman Sanyang Ba. He had a very bad attitude when he speak to the lady and keep repeating words in a pravite room. I am very angry. There are lots of people out of work, why he had such a nice work and not polite to the customers? I just want to ask more questions, if you do not want to answer, just tell me, why you are so rude? Very disappointing.

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11:15 am EST
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National Westminster Bank / NatWest inquiry about the mail recived by orange

Dear Winner,

We acknowledge the receipt of your mail with regard to the winning notification as earlier sent to your Mobile. The 2008 Orange U.K Mobile Award is no doubt, a momentous achievement in the chequered history of this Corporation.

On behalf of the entire staff of the Organization, I wish to congratulate all non-Governmental Organizations who have in no little way contributed immensely towards the success of this draw as well as taking concrete steps towards it's actualization. All participants were selected randomly from World Wide Mobile Directories. This promotion is part of the financial empowerment programme of the Orange Telecommunications Development Company (OTDC) in it's struggle to alleviate poverty.

While basking in the euphoria of this achievement, I wish to seize this opportunity to acquaint you with guidelines as you must follow in order to complete your claims. On our part, we have a mandate to see you through. We will work assiduously to realize this mandate as we respect your views, opinions and most importantly protect your Privacy.

Please, Kindly provide us with the following information for Verification of your Prize;

Full name...
Address...
Age...
Sex...
Nationality...
Home Telephone #...
Mobile Telephone #...
E-mail address...
Marital Status...
Occupation...

NOTE: The following Reference Numbers has been assigned to you and you are required to quote it in every mail that you send to us: OTDC-081511

You are warned to keep your winning information to yourself until your fund is released to you to avoid double claim which will lead to absolute cancellation/termination of Award.

Once again, We congratulate you for this landmark achievement and implore you with the responsibility of ensuring successful claims.

We will get back to you with proceedings on receipt of your mail.

Kind Regards,
Philip Mark.
(Prize Administrator)

I WANT TO KNOW ABOUT THE TRUST OF THIS MAIL

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Vidhi Jani
, IN
Apr 13, 2009 9:34 am EDT

They were the biggest fool, They are the Biggest fool, They will be the Biggest fool in the world they dont know they are playing with the emotions of the people. they will never be sucsessful in future. definately GOD will punish those people for making such a fraud.

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rohit dutta
, IN
Apr 04, 2009 5:20 am EDT

I HAVE RECEIVED SAME TYDE OF SMS AS FAR MY KNOWLEDGE GO AFTER STUDYING ABOUT IT I CAME TO KNOW THAT IT IS A FAKE A SIMPLE ORGANISATION WORKING BEHIND THIS TO MAKE FOOL TO INDIAN PEOPLE THEY ARE USING OUR WEAK POINT THAT IS OUR FINANCISL POINT THEY TRY TO WASH OUR MIND AND WANT TOTAKE MONEY FROM US IN THE NAME OF FUND RELEASE ORDER DONT FALL ON IT BEWARE OR IF THEY WANT TO GIVE THE MONEY THEN THEY GIVE THE MONEY WHY THEY WANT THE MONEY FROM THEY WANT TO EARN FORM US THEY ARE VERY INTELLIGENT CHEATER

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s.choudhury
, IN
Apr 01, 2009 2:23 am EDT

This is an absolute hoax.I have received the exact same mail and even with same reference number.
They will soon ask you to pay either for their attorney or for customs clearance in India.
the amount they ask will be anywhere between 35, 000 to 42, 000Rs.

These cheats must be punished at once!

God only knows why our Government allows these frauds to keep on duping so many people.

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12:22 pm EST
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National Westminster Bank / NatWest closed my account because of overdraft

I opened this account in 2002 from 2002 to 2007, they closed it in 2007 after an overdraft which i don't have any clue were it came from, i trie to explain to them but in end after some few weeks the account was closed demanding £178 pounds, which i did not have after coming back from holiday for six months, do i have any option of re opening my account?

Regards
david

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8:14 am EST
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National Westminster Bank / NatWest - Fraud

________________________________________ From: dr. Joshua larry [mailto:private. [protected]@verizon. Net] Sent: tuesday, december 09, 2008 9:46 pm Subject: status of your funds Natwest bank plc, 10 southwark street, London bridge, london - uk Se1 1tt Rc: 121878 Our ref: ntb / westmin / inter - 08 Your ref: affidavit: afx 076gd7b24 09 / 12 / 2008 Dear...

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10:14 am EDT
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National Westminster Bank / NatWest Nothing, but problems

Some of the call center staff I've spoken to seem to have little clue and often put me on hold while they "ask someone" and quite often put me back through to the first menu so I have to do security again. Simple purchases always need verification at the trade point taking up my time. They are sloppy at sending out paperwork taking weeks and weeks for you to receive simple forms, there are around 10 different phone numbers for your account it's all too confusing. After 12 months and 260000.00 deposited with them I am going to move to a proper bank who can handle normal everyday small business accounts believe what you read it`s all true!

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National Westminster Bank / NatWest natwest pulls plug at last min

We Need you hi my name is peter Woodford I am writing this
Because I have had some real shocking and devastating news from the
Bank being Nat west of Truro Liza Stansfield being my adviser, a bit
Of history with myself and the bank,
I a local builder from the helston area, and just completed a new
Dormer bungalow in mullion with the bank being my backing because I
Have a lot of collateral in my home which I and my wife have worked
Very hard for over many years in improving our houses has we went on
After the mullion project we and the bank looked forward to a new
Project
We discussed with the bank how much we could raise for the new project
And they came up with a Figure of £750, 000 and then looked forward to
Doing Business with them,
Mr's Elisabeth stansfield being my manager from NatWest said ring me as
Soon as you have seen anything on the open market being anything from a
Renovation to a building plot,
"All going great"
Found new project, phoned Elisabeth at bank asked wear did I see it I
Said in the West Country property auctions who have a number of
Specialised valuers behind them,
Elisabeth said go to the auction and have a bid, so went and bid on and
One lot no 16 being 123a meneage street Holston Cornwall tr13 8rl
Former chapel currently being used as a squash court with planning
permit ion in place for 5 apartments
auction guide £285, 000+ and got it for £320, 000,
after that I phoned bank up straight away she said that’s great, the
deposit was £32, 000 I had a working overdraft of £25, 000 the auction
was on Tuesday 4th march 2008
she said that she will up my overdraft to £42, 000 straight away but
will not pay it out the deposit of £32, 000 until she had it rubber
stamped as it were "her words" so I did not loose my deposit,
had a phone call from the Elisabeth from bank answer from underwriters
everything ok so she sent deposit off everything ok, at the auction us
signed the contracts and it had to be done by the 3rd April bank said
that’s fine
(left in there hands)
they instructed dowlling Dodd to survey property
I met Glynn from dowlling Dodd at property he said to me that he was
gob smacked how good the condition the building was, he was expecting a
complete mess anyway seemed a very positive meeting, in the mean time
peter Sedgwick from nalders is trying to get hold of Elisabeth from Nat
west, finally did she said to him on phone that she would have the
paperwork ready on time no problem, everything seems fine
BOMBSHELL came from bank on the day of legal completion that they are
pulling out because the dowlling Dodd’s report valued the property a
full £120, 000 lower than what I paid for it which is outrages to say
the least peter my solicitor said that is totally unacceptable so today
he is on phone to her today; a friend said I should contact you
because I don't at this time now what I am going to do, the bank have a
2nd charge over my property, they have just instantanalsty put me, my
son, who works for me and whole family home at risk I don't now weaver
to go to papers or what?
homes under the hammer was there and they was very much looking forward
to filming the project, when I told them today, they was absolutely
stunned

my address is (bodillyvean, trenear, helston, Cornwall, tr13 0er. contact phone number is [protected]. please get in touch.

Yours sincerely, peter woodford

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Jyothi Prakash
, IN
Nov 18, 2019 5:24 am EST
Verified customer This comment was posted by a verified customer. Learn more

Please confirm it today as soon as possible why because he is coming India please confirm it true or false call my number sir I'm an Indian [protected] this my number call me he says for I'm winner of coke cola company o have to no details about this

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B
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baba alhaji
, NG
Apr 02, 2019 9:20 pm EDT

My is baba alhaji usman Coca Cola I'm receive message eloterry winner

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Kehinde Awodiya
, US
Jan 22, 2019 8:19 am EST

Pls, I received a message from you about lottery winning from coca cola and is it true or fraud skimmer am ANDREW AWODIYA KEHINDE

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moh..ayman
, US
Sep 10, 2018 4:28 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Honorable Bank.
I received a mail from you stating that I have a debit account of 500, 000 sterling.
To activate the account, you must send 500 deposits via Western Union to a person with Carlos Sornam: correia da silva, And I was given an account number: [protected]
Is there a fraud using your bank name?
Please advise .
Thank you

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LaurenBean
England, GB
Mar 23, 2009 9:41 am EDT

oh i see. Thanks man

L
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LaurenBean
England, GB
Mar 23, 2009 9:40 am EDT

well tit?

C
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chicken
, VN
Mar 23, 2009 9:40 am EDT

ohhhhhhhhh, lol
slut

L
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LaurenBean
England, GB
Mar 23, 2009 9:40 am EDT

What happened on satyrday ;P

L
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LaurenBean
England, GB
Mar 23, 2009 9:39 am EDT

Tit head ;)

L
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LaurenBean
England, GB
Mar 23, 2009 9:39 am EDT

Lmao.. not about seeing in the dark or eating carrotts ;D

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National Westminster Bank / NatWest contacts

Phone numbers

800 011 3312 +44 131 339 7609 More phone numbers

Website

www.natwest.com

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