Beware of National Tire & Battery!
In April 2020 I purchased tires from Simple Tires and had them delivered NTB on Crain High way Waldorf Maryland. I scheduled an appointment had the tires installed approximately a week later I started hearing a noise like something was rolling around in the tire. I took my vehicle to a tire shop and they showed me where the sensor was broken and someone purposefully taped inside of the tire. I contact Tim the manager at NTB informed him of the problem and he told me that he would order a sensor from Lexus and contact me when it arrives. I went back five time before they got clever to tape the sensor better. The sensor was never fixed and they taped it to the rim so the light would not come on on the dashboard. I communicated with the new manager David and he was no help just stated you was here five times and Tim is now longer here. If you want to be inconvenienced and your car [censored]ED UP take it to NTB with managers and employees with no integrity.
Desired outcome: The desired outcome is an expectation is that the employees and manager would have integrity and replaced the sensor as the manager stated instead of taping the sensor to the inside of the rim.