Menu
National Football League [NFL]
National Football League [NFL] Customer Service Phone, Email, Contacts

National Football League [NFL]
reviews and complaints

www.nfl.com
www.nfl.com

Learn how the rating is calculated

1.1 652 Reviews 646 Complaints
Verified
The authenticity of the customer service contact information for National Football League [NFL] has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

National Football League [NFL] complaints 646

ComplaintsBoard
C
11:38 am EST

National Football League [NFL] NFL Network pregame host Steve Smith jr 12/17/22 Buffalo New york

every week it becomes all about him and very little actual analysis always acting combative and angry, it's hard for kids to understand what he's even saying the act of being gangster really has no place on t.v and portrays African American analyst's in a poor way. At one point he even talked about how he dos bad tv it was easy to see how everyone on the panel is uncomfortable Michael Robinson had to warn him more than once.

Desired outcome: I'd like to see someone with positive and intelligent analysis that can provide the audience entertainment and show African American analyst's can be smart and prepared

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
E
9:32 am EST

National Football League [NFL] NFL game coverage

Games only on prime and n fl network. Only paying fans can watch its bs. N o Life League!

NFL players are panzies these days.

Get back to real football.

Put games put games back on networks! thursday night foot ball ony on prime, losses a big audience, Saturday games on n fl network , unfair t viewing audience.

the gams should avalable to all fans

Desired outcome: games back on networks

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
A
10:20 pm EST

National Football League [NFL] Viewing networks

Thursday night football being aired ONLY on Amazon Prime is absolutely HORRIBLE! The quality of the picture is terrible - to the point of not even being to see the actual football after it’s thrown or kicked. It is never clear. It buffers every other minute and freezes the screen. My poor 80 year old father who’s watched every NFL game for 60 years can’t even watch because he doesn’t have internet tv. As I’m writing this the game has buffered 10 times. Terrible move on the NFL’s part. Obviously this is for financial reasons to benefit the NFL but not when it’s at the expense of the fans. I hope to god next year is different.

Desired outcome: DO NOT AIR NFL FOOTBALL ON AMAZON PRIME. OR AT LEAST PROVIDE THE OPTION OF WATCHING ON STANDARD NETWORK TELEVISION.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
J
4:34 pm EST

National Football League [NFL] Officiating dallas/ texans game today

How does Blandino justify that [censored]ty [censored]ty call? How? Dak Prescott throws a touchdown pass. The ball broke the plane in the air, much like if Elliot was running and reached out, to break the plane, with the ball thereby scoring a touchdown. Are you Kindergardners with me so far? Good.

When the receiver, BEING CLEARLY INSIDE THE GOAL AREA, RECEIVED THE BALL! Him being in possession of the ball, makes that a touchdown. Time of possession is irrelevant. He received the ball, He was then struck from behind by the defender, knocking him to the ground, JE HIT THE GROUND WITH THE PIGSKIN IN HIS POSSESSION! which forced the ball lose.

If Elliot were to break the plane by reaching out and crossing the front line? it is a touchdown. Makes no difference if a defender knocks the ball out at that point. This is no different.

Make everyone who works for you, in front of a camera, APOLOGIZE TO ALL NFL FANS, TONIGHT DURING THE MIAMI CHARGERS GAME. MAKE SURE EVERYONE CAN HEAR IT ALSO. LET THAT LOSER BLANDINO APOLOGIZE. DUMB SOB.

An extremely disappointed Dolphins fan, living in Dallas, thereby never getting see ANY Miami games. Jerry don’t play that.

Desired outcome: APOLOGY AS DESCRIBED

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
N
1:57 pm EST

National Football League [NFL] NFL officiating

Just writing to let you know a group of 25 friends have decided today to turn off the NFL games.

We were seeing back to back holding calls on Browns. Followed by a holding call during a punt return few plays later. The game has become to boring because of these dumb sometimes blatantly wrong penalties. We will return when we see an official announcement by the NFL that players will be allowed to play the game and that officials will no longer be allowed to help control point spreads by throwing flags. Yes we also think NFL games are becoming fixed. Too much gambling money involved.

Desired outcome: Make the game a players/fans game. Eliminate NFL support for gambling. Fire officials who call excessive penalties.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
E
11:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

National Football League [NFL] Buying fan produkts 49ers

I did order a mens vest 49ers. After 3 weeks a womens vest was sent. Asked for return and they gave my refund, but mot a label to return. I had to pay for that. Which I dont. Meanwhile ordered a jacket from 49ers. And again a wrong size was send. And again it took more as 3 weeks. But now I dont get anything, not a label for return, not a refund, not a change for correct size. I contacted nfl 49ers shop for this vest by their email. 3 times and chats website. Not 1 answer. I tried to chat for solution jacket several times, no solutions. Also not to several mails send about this jacket. Now its december, I am cold and without vest and jacket, money spend to nfl and no more options. Busy for months now. At chat they know this but refuse to do anything, exept giving a new number to ring in usa from europe. A new try to delay or making me give up, which I cannot accept no more. Nfl makes mistakes and I have to pay sending return and make expensive calls because to email nobody responds. Even at chat they state that email or chat will make no difference in solving. Sayimg this to me today after all this time and my effort made me put this complaint

Desired outcome: I want my order in correct size, not chinese sizes, i am 2 meters tall, as soon as possible because of cold. If this is impossible refund and labels for return. As a normal service i should think

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
J
11:45 pm EST

National Football League [NFL] PA announcers

The loud obnoxious PA announcers at seemingly every field are making the game unwatchable. The loud and annoying way they describe the gain in yardage, what down it is, etc. is totally unnecessary and detracts from the quality of the tv broadcast. I can't imagine how annoying it is to actually be trapped in the stadium while this torture is doled out. The NFL can't be so blind that they don't realize the clownish nature of this nonsense. If they hope to salvage any remaining dignity to their games and their broadcasts, they will put a stop to this stupidity.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
D
11:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

National Football League [NFL] Need a rule change

Sunday I was watching the Chiefs vs Bengals game when something occurred that bothered me so much I had trouble sleeping that night. In the fourth quarter the Chiefs quarterback Mahomes threw a pass to Kelce, which he caught and secured. But he was immediately tackled and as he was hitting the ground with the ball pressed against his chest, a Bengals player reached into his chest and gave such a violent jerk his arm flew up in the air. He had jerked the ball loose and a Bengals player fell on it. The referee and the announcer said that Kelce had fumbled the ball. He didn't fumble it; it was violently jerked out of his hands as he was about to hit the ground. That a player is allowed to do that is disgusting. The defense is penalized if they interfere with a player's opportunity to catch a pass. This is similar. A player should be penalized for interference with a player's chance to hold and possess the ball.

Desired outcome: The adoption of a new rule disallowing forceful trying to jerk the ball loose from an opponent and making it an infraction comparable to pass interference.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
S
3:59 pm EST

National Football League [NFL] Programming

Why are Oregon stations not being given the opportunity to show 49er games when the Seahawks are playing at the same time?

I have contacted multiple stations as well as venues that show games such as sports bars. I am repeatedly being told that they are not given the option to show 49ers.

Please consider before the realignment, that the 49ers were the only northwestern area NFC team. There is a very large 49er fan base in Oregon.

Desired outcome: Schedule the teams at different times so both can be aired or split the season between Seahawks and 49ers 8 or 9 games each.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
J
1:54 pm EST

National Football League [NFL] Commentators

Pittsburgh vs Atlanta game on 12/4/22, - not sure which one of the clowns calling the game made the comment but one of them was talking about the customized cleats, then he goes off about voting and how there’s so much voting suppression. There is not voting suppression- this is a myth propagated by the insane media. This just illustrates the low level of intelligence of the commentator and the fact that he has to believe what the media tells him to believe. I immediately changed the channel.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
R
2:46 pm EST

National Football League [NFL] nfl+

When I try to access NFL+ I get a profile screen. I do not get NFL+. I'm using Sling on my PC. It allows NFL but not NFL+. Why? I paid for a year and can't get what I thought I was paying for. Not 1 single question on your questions page tells me why I can't access NFL+. I checked my account and it is paid in full. Somethings missing. What am I doing wrong? SO frustrating on football Sunday.

Desired outcome: I want to type www.nfl+.com and see RedZone

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
D
6:13 pm EST

National Football League [NFL] I'm complaining about how many calls the officials miss in Indianapolis colts games this year.

It's a shame how many calls the officials don't call against the the team playing the colts this year. Tennessee their were facemask that didn't get called. The last game Eagles at the end of the game. Eagles sack Matt and you can see the facemask. But no call! Now if they call the facemask. Indianapolis a first down. Gives colts 4 downs to get a touchdown. I'm done with the NFL... I will sell my season tickets. It's b.s. ... Until you can get some officials that can see pass their own nose's. I know that the officials can't be working for the NFL...

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
R
4:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

National Football League [NFL] Officiating

I had no dog in the fight, but the blown facemask call against the Eagles vs the Colts on third down, was inexcusable. The defender OBVIOUSLY grabbed Ryan's facemask, and this ineptitude altered the outcome of the game. Maybe you should stop worrying about players drinking a beer on an airplane, like EVERY [censored]ING AMERICAN can, and concern yourself with [censored]ty officiating. You're a clown, Goodell, and the league should be embarrassed with you as their ambassador.

Desired outcome: Have that dick, Goddell, resign.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
E
11:18 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

National Football League [NFL] Horrendous officiating on Monday night Eagles vs commanders

Im a season ticket holder in PHILLY and I must say it was absolutely the worst officiating I've seen in years! Calls blown,missed and flat out horrible! You have to do something with replaying when a player is fouled and not called! Nfl has to step in and do something during the game! Dallas Godert literally was ragdolled by his face mask to the ground and 7-9 refs missed it! But the fumble was good? Now godert is out for at least 4 weeks! Now he's not one of the PRECIOUS QB's in the league but he his one of the best tight ends in football! So please lets do better and use replay the right way! Washington's player should be suspended at least same amount of games godert is out!

Read full review of National Football League [NFL] and 3 comments
Hide full review
3 comments
Add a comment
B
B
billyzeke
Phila, US
Jan 06, 2023 4:47 pm EST

i agree 100% brutal enough game season ending injuries etcc.. and the dumbest rulle ever taunting lol

B
B
billyzeke
Phila, US
Jan 06, 2023 4:46 pm EST

agree 100%

M
M
Marshall Harvey
, US
Nov 20, 2022 8:42 pm EST

I suggest the following: the NFL should institute meaningful fines for flagrant fouls that cause injury. How about 5% of salary for a flagrant foul that causes missed games, with a 30K minimum. Two in a season is an automatic 7-game suspension. A third such foul causes a one-year suspension.

ComplaintsBoard
E
11:38 pm EST

National Football League [NFL] Monday Night Football 11/16/2022 Officiating Game Between Philadelphia Eagles and Washington Commanders

As a Philadelphia Eagle ticket holder and cable customer of ESPN I am disappointed in the lack of accountability in employing the very best referees in the National Football League especially on a Nationally Televised Monday Night Football game. I have never witnessed a more poorly officiated game in more than 60 years of watching football. Missed calls and over the top personal fouls took all the fun out of the game. Win or lose the game was a disgrace. Please look at the entire game and at the very least correct your mistakes.

Thanking you in advance, Edward D. Jankauskas

8734 Gillespie St.

Philadelphia, PA [protected]

disney.[protected]@comcast.net

Desired outcome: Get better referees and let New York review bad calls

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
S
11:28 pm EST

National Football League [NFL] NFL Sunday Ticket

I am demanding a full refund of my NFL Sunday Ticket. I have watched the NFL for 40 years, including attending a Super Bowl, but I can no longer watch your product. Your refs are by far the worst in professional sports. They miss the most blatant violations like the face mask tonight. Then, your rules are absolutely ridiculous. That "roughing the passer" call at the end of the game where the DL tried to pull up was absurd, and yet you allow these ridiculous calls every week. I am better off watching ballet. Meanwhile, it is insane that you do not have a system where penalties can be reviewed. How stupid is it that the whole world can see a missed or incorrect penalty call and yet you have no way to correct it? The NFL is so subpar in officiating, rules, and technology that my family has no interest whatsoever in wasting our time or money on you product. Please refund us our NFL Sunday Ticket.

Desired outcome: Refund of NFL Sunday Ticket

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
L
1:20 am EST

National Football League [NFL] How to watch a nfl game

Since week one this year we can never figure where or when to watch the Seahawks, Cowboys, others. You have so many channels and the names change or the programming changes or you find the game and have to share that with another game. you are getting pretty close with some of us are ready for a boycott. Please get your act together and provide what we pay you for.

We are very frustrated!

Desired outcome: Better programming easy to find.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
U
11:43 pm EST

National Football League [NFL] Titan/kc game 11/6

The refs who called it defensive holding on the 2 pt play against the titans should be castrated and hung by a rope. THEY ARE ON THE TAKE. What the actual [censored]! I SWEAR I'M NEVER WATCHING NFL AGAIN. most blatant "I have money on the game" call ever.

Completely changed the game. Should be 17-15. Kelce grabbed him by the facemask. WHAT A JOKE.

Desired outcome: Titans win the game 17-15.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
B
8:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

National Football League [NFL] Thursday Night Football

I would like to thank Roger Goodall for signing a contract to broadcast TNF with a company that we cannot watch unless we join amazon.com. I see you had the nfl fan in mind when you did this. THANKS. Now I have to listen on westwood network radio. Its free. I would sure like to watch it. I have an idea. Why don't Roger and the NFL pay amazon some money back so it can be broadcast on free or cable tv so we don't have to buy or join anything. I can't afford to go to a game (season ticket holders for 10 years with chiefs in 90's & 00's.) I can see where this is going and when it gets there, I'm done with football. You are on your way to being like nascar, its not working to good for them.

Bye

Life-long football fan for a while longer. Will not pay or join to watch.

Bill Moran

Desired outcome: TNF on normal TV channels. On my big Screen.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
M
11:12 am EDT

National Football League [NFL] football games on Direct Tv

Called direct tv about the games on thursday night and the ones in England on sunday. Direct Tv said it was the NFL fault that you got to use a difference provider to watch them so you got to put out more money to watch.You already pay for a service to watch football.Some people are on fixed income an can't afford to buy other tv services to watch some games.

Desired outcome: Fix the damn problem.

Read full review of National Football League [NFL]
Hide full review
How to file a complaint about National Football League [NFL]?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the required information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with the National Football League (NFL) company. Make it specific and clear, such as "Incorrect Jersey Shipment" or "Refund Not Processed for NFL Game Pass".

4. Detailing the experience: Provide a detailed account of your experience with the NFL company. Include key areas such as customer service interactions, product quality, service delivery, or any other relevant aspects of your experience. Mention any transactions you had with the company, including dates, amounts, and what the transactions were for. Clearly describe the nature of the issue, including what you expected versus what actually occurred. If you attempted to resolve the issue, detail the steps you took and the company's response. Explain how the issue has personally affected you, whether it's a financial loss, inconvenience, or disappointment.

5. Attaching supporting documents: Attach any relevant supporting documents, such as receipts, emails, or screenshots, that can substantiate your complaint. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from the NFL company, whether it's a refund, exchange, apology, or any other form of rectification.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for spelling and grammatical errors, and make sure that all the information provided is factual and relevant to your complaint.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint or review. Ensure that you have filled in all the necessary fields and attached any applicable documents before submitting.

9. Post-Submission Actions: After submitting your complaint or review, regularly check your account on ComplaintsBoard.com for any responses or updates. The NFL company or other users may provide feedback or solutions to your issue, so staying updated is crucial for the resolution process.

Overview of National Football League [NFL] complaint handling

National Football League [NFL] reviews first appeared on Complaints Board on Dec 12, 2006. The latest review I have not recied my Refund was posted on Feb 27, 2024. The latest complaint officiating staff was resolved on Dec 29, 2014. National Football League [NFL] has an average consumer rating of 1 stars from 652 reviews. National Football League [NFL] has resolved 9 complaints.
Ratings on other sites
Trustpilot
Trustpilot
1.2
279 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. National Football League [NFL] contacts

  2. National Football League [NFL] phone numbers
    +1 (877) 635-7467
    +1 (877) 635-7467
    Click up if you have successfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number 0 0 users reported that they have successfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number Click up if you have UNsuccessfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number 0 0 users reported that they have UNsuccessfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number
  3. National Football League [NFL] emails
  4. National Football League [NFL] address
    345 Park Avenue, New York, New York, 10154, United States
  5. National Football League [NFL] social media
National Football League [NFL] Category
National Football League [NFL] is related to the Sports and Fitness category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.