BJJ Fanatics’s earns a 2.2-star rating from 4 reviews and 9 complaints, showing that the majority of grappling enthusiasts are somewhat dissatisfied with instructional content.
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Mind opening
I'm glad I made this Purchase I've watched these DVD hundreds of times And improved a lot from them. I hope Neil melanson makes more of them he's a good teacher and a genius on the ground
Worked good
Good Customer Sercvice. The audio was bad quality, but the are re-shooting the whole set and we get the new version for free. Appriciated. The old one was bad audio, but usable and the content was superb.
Awesome! I am completely satisfied
I have bought several DVDs from you guys and they are all fantastic. I was blown away by your offer to replace all the John Danaher DVDs. All I can say is you guys rock, by repeatedly showing your genuine love for the Jiu- jitsu community. Thank you.
Quality as usual
Im so glad I go with BJJ Fanatics for all my instructional videos. You could find some good instruction on YouTube, but not as complete and in depth as you get with BJJ Fanatics. If you want to go farther in your studies of the gentle art, go with BJJ Fanatics.
BJJ Fanatics Complaints 9
Scam Alert: My Disappointing Experience with BJJ Fanatics Customer Service
I gotta say, I was pretty disappointed with BJJ Fanatics. I was trying to access some content that I had paid for, but it just disappeared! And when I reached out to customer service, they were no help at all. I felt like they just took my money and ran. It's a total scam, if you ask me. I wouldn't recommend this site to anyone.
BJJ Fanatics Review: Great Instruction, But Sound Quality Needs Improvement
The BJJ Fanatics website is pretty cool. I was looking for some good instruction on Brazilian Jiu-Jitsu and I found it here. The videos are pretty good and I learned a lot. However, the sound quality was not very good. I had to turn up the volume really high to hear what the instructors were saying. That was a bit frustrating, especially since this website is pretty expensive.
Overall, I would recommend BJJ Fanatics to anyone who wants to learn BJJ. The instruction is good and the videos are helpful. Just be prepared to turn up the volume a bit.
Disappointing Experience with BJJ Fanatics: Slow Shipping, Damaged Product, and Poor Customer Service
BJJ Fanatics is a website that sells Brazilian Jiu-Jitsu instructional videos and gear. I gotta say, my experience with them was not the best. I ordered a video and it took forever to arrive. I was getting worried that it got lost in the mail or something. When it finally arrived, the package was all beat up and the DVD case was cracked. I was pretty disappointed.
I tried to contact customer service to see if they could do anything about it, but they were not very helpful. They took forever to reply to my emails and when they did, they were pretty cocky. They acted like it was my fault that the package arrived damaged. They didn't even offer to send me a replacement or anything.
Another thing that really bothered me was that there is no phone number to call them. I prefer to talk to someone on the phone when I have an issue, but with BJJ Fanatics, you can only contact them through email. It's really frustrating when you're trying to get something resolved quickly.
Overall, I would say that if you're thinking about ordering from BJJ Fanatics, you should do it at your own risk. You might get lucky and have a good experience, but you might also end up with a headache like I did.
Is BJJ Fanatics Legit?
BJJ Fanatics earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for BJJ Fanatics. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
BJJ Fanatics has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
BJJ Fanatics has claimed the domain name for bjjfanatics.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Bjjfanatics.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bjjfanatics.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for BJJ Fanatics have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up BJJ Fanatics and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Bjjfanatics.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While BJJ Fanatics has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Be aware that BJJ Fanatics's website appears to be selling firearms. While it's important to exercise your Second Amendment rights, it's equally important to ensure that you are doing so safely and responsibly.
Warning: Terrible Experience with BJJ Fanatics Digital Subscription - Avoid at All Costs
This website, BJJ Fanatics, is a real bummer. I got myself a digital subscription, but it ain't working at all. And when I tried to reach out to them, they didn't even bother to reply. And if that wasn't enough, they were acting all high and mighty, like they're too good for me or something.
I'm telling you, don't even think about buying anything from these guys. They're just plain bad news.
Mixed Feelings on BJJ Fanatics DVDs: Great Content, Poor Quality Recording
Yo, so I gotta say, I copped some DVDs from BJJ Fanatics and the stuff John Danaher was spittin' was straight fire. I learned some real gems from that dude. But, I gotta be real with y'all, the quality of the DVDs was kinda whack. Like, I was expecting some high-quality stuff, but it was like they recorded it on a potato or something.
I heard they're gonna re-record it though, so that's cool. But, I'm wondering if I'm gonna get the new and improved version or if I gotta buy it again. Like, I don't wanna be out here spending mad cash on something that's gonna be outdated in a hot minute, ya feel me?
Overall, I gotta give props to BJJ Fanatics for having some dope content, but they gotta step up their game when it comes to the quality of their DVDs. Ain't nobody tryna watch something that looks like it was recorded in the 90s.
Impressive Instructional Videos: A Review of BJJ Fanatics
So, I gotta say, I was pretty excited to check out BJJ Fanatics (bjjfanatics.com) and see what all the fuss was about. And let me tell you, I was not disappointed. I mean, sure, there were a couple of hiccups along the way, but overall, I had a great experience.
Now, I do have to mention one thing right off the bat. I did have some issues with the audio quality on one of the DVDs I ordered. I reached out to customer service and they were super helpful. They let me know that John Danher was actually reshooting the content that weekend and that they would send me a new DVD as soon as it was available. So, that was a bit of a bummer, but I appreciate that they're taking care of it.
Speaking of the DVDs, I also ordered the digital version of one of them. And honestly, I wasn't quite sure how to access it at first. But again, customer service came through and helped me out. Turns out, all I had to do was log into my account on the website and the digital version was right there waiting for me. Easy peasy.
Now, let's talk about the content itself. I was really impressed with the variety of instructional videos available. There were so many different instructors and techniques to choose from. And the quality of the videos was top-notch. I felt like I was getting a really in-depth look at each technique, which was super helpful.
Overall, I would definitely recommend BJJ Fanatics to anyone looking to up their jiu-jitsu game. Sure, there were a couple of bumps in the road, but the customer service was great and the content was really impressive. I'll definitely be coming back for more.
Mixed Experience with BJJ Fanatics: Great Dvd's, but Frustrating Mailing System and Coupon Codes
I gotta say, I've been using BJJ Fanatics for a while now and I've had some mixed experiences. On the one hand, their Dvd's are pretty good quality. I've ordered three of them so far and I've been pretty happy with the content. But on the other hand, their mailing system is a bit of a mess. It takes them ages to actually send out the Dvd's, which can be pretty frustrating when you're waiting for them to arrive.
And don't even get me started on their coupon codes. I've had issues with them in the past and it's been a real pain to get them to work properly. It's a shame, really, because the products themselves are great. But when the service is $#*!ty, it can really put a damper on the whole experience.
Overall, I'd say that if you're willing to put up with some delays and frustrations, BJJ Fanatics is a decent option for Dvd's. Just be prepared to wait a while and don't expect their coupon codes to work perfectly every time.
Poor Customer Service and Questionable Business Practices at BJJ Fanatics
I recently made a purchase from BJJ Fanatics (bjjfanatics.com) and unfortunately, I encountered some issues with my order. I ordered a shirt and a DVD, but when I received my confirmation, it stated that I had only ordered the digital version of the DVD. I immediately reached out to their customer service team to rectify the situation, but I never received a response.
I even sent them my confirmation order receipt to show that I had indeed ordered the physical DVD, but still, no response. This is a terrible business practice and it left me feeling frustrated and disappointed. I hope that BJJ Fanatics can see fit to send me the DVD and shirt that I ordered, as I was honest about my purchase.
Overall, my experience with BJJ Fanatics was not a positive one. I would caution others to be wary when making purchases from this company, as their customer service is lacking and their business practices are questionable.
Review of BJJ Fanatics Digital DVD: Great Content, But Needs Better Navigation
So, I got myself the digital version of the DVD from BJJ Fanatics. The videos were pretty big and I couldn't find any online menu to access them. I mean, come on, it's 2021, right? I think it would be way better if they had a streaming platform where the techniques were split into smaller videos. That way, it would be easier to navigate and watch. But hey, the content itself was pretty good, so I can't complain too much.
Overview of BJJ Fanatics complaint handling
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BJJ Fanatics Contacts
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BJJ Fanatics phone numbers+1 (978) 338-8133+1 (978) 338-8133Click up if you have successfully reached BJJ Fanatics by calling +1 (978) 338-8133 phone number 0 0 users reported that they have successfully reached BJJ Fanatics by calling +1 (978) 338-8133 phone number Click down if you have unsuccessfully reached BJJ Fanatics by calling +1 (978) 338-8133 phone number 0 0 users reported that they have UNsuccessfully reached BJJ Fanatics by calling +1 (978) 338-8133 phone number+1 (978) 712-8053+1 (978) 712-8053Click up if you have successfully reached BJJ Fanatics by calling +1 (978) 712-8053 phone number 0 0 users reported that they have successfully reached BJJ Fanatics by calling +1 (978) 712-8053 phone number Click down if you have unsuccessfully reached BJJ Fanatics by calling +1 (978) 712-8053 phone number 0 0 users reported that they have UNsuccessfully reached BJJ Fanatics by calling +1 (978) 712-8053 phone number
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BJJ Fanatics emailsinfo@bjjfanatics.com94%Confidence score: 94%Supportsupport@bjjfanatics.com75%Confidence score: 75%Support
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BJJ Fanatics address100 Cummings Ctr. #246C, Beverly, Massachusetts, 01915, United States
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BJJ Fanatics social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 05, 2025
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