Menu
National Football League [NFL]
National Football League [NFL] Customer Service Phone, Email, Contacts

National Football League [NFL]
reviews and complaints

www.nfl.com
www.nfl.com

Learn how the rating is calculated

1.1 652 Reviews 646 Complaints
Verified
The authenticity of the customer service contact information for National Football League [NFL] has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

National Football League [NFL] complaints 646

ComplaintsBoard
G
11:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

National Football League [NFL] Overtime rules

Ridiculous overtime rules especially in the playoffs. After such an amazing game between the Bills and Chiefs only one team gets to touch the ball! Absolutely ridiculous! You need to review your rules. Whoever thought that up should be fired! Only major sport where only one team gets a chance to win. Lost a lot of respect for your league and your rules. Totally RIDICULOUS!

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
D
7:39 pm EST

National Football League [NFL] Political references

Tired of the false commercials about how bad negros have it in this country. Every job I have had since I started working in 1973 has had equal or better pay and opportunitys for negros. Stick to football and let politicians and voters do politics.

Desired outcome: Stop the political information and concentrate on the games.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
G
12:07 am EST

National Football League [NFL] NFL officiating

I though they needed clear and obvious evidence to over turn a call during the game. Tonight a TD from player Sony Michel was over turned on a coached challenge. A first down and inches to goal situation results in a gang pile where Running Back Sony Michel Pushes into and through a pile of men resulting in a TD. The line judge was feet away and raised his arms. Under what authority does the Arizona Coach get to challenge that decision on first down in the first half of the game. Even if the rules allow for the challenge, no way was there clear and obvious evidence to over turn this call. There was one odd camera angle from the opposite side line showing a close marginal situation where the ball may have been close or not over the line. HOW DOES THAT DISCOUNT AND OVER TURN WHAT THE LINE JUDGE WITNESSED FROM THE OTHER ANGLE? It does not. The TD was reversed and inevitably the TD was effectuated on the following third down and inches. I am pissed off because this happens over and over and over again. This time it cost me $1000. How in the hell does recalling an TD from the half yard line on first down. At a minimum that was a clear abuse of the coaches discretion to challenge any goddam play he wants. It is also a good example of why COACHES SHOULD NOT HAVE THE DISCRETION TO CHALLENGE. Either it comes from the refs or the booth or it stands. Why have such a system in place to confuse and slow down the game, and that undermines the importance and authority of the officials. WHAT YOU NEED IS HONEST OFFICIALS with integrity and honor, and screw the whining coaches. That really is sick. I am sick. A meaningless play in a meaningless situation, and that SOB was allowed to challenge it. [censored]

Desired outcome: I don't care anymore, and a lot of fans are with me. Screw the NFL

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
G
8:06 pm EST

National Football League [NFL] Referre

SAME REFEREE ran up Dallas QB THREE TIMES to reset the ball THAT WAS SET by himself in one case and another official and the reset was incorrect.

Each time running into and disrupting DALLAS QB.
That ref has some untraceable gift, I BET NOT MONEY but something under the table, to do the same mistake THREE TIMES.

Desired outcome: Am a gIANTS fan, but I HATE CHEATERS. They are the drug addicts of sports. Do anything for getting a favour for themselves.

Read full review of National Football League [NFL]
Update by Gregorio de Mojeca
Jan 16, 2022 8:14 pm EST

The second reset wasted 2.2 secs and Dallas QB snapped the ball in 1.1 sec yet was penalized delay of game. Had Dallas QB had those 2.2 secs, no delay of game. AND LOOK CLOSELY ref moved it back then returned the ball to where it was, in other words his moving of the ball was not needed.

The third reset ended the game. There was 3 to 4 seconds left when Dallas QB bends over to spike the ball and stop the clock. That takes ~1.5 seconds. In runs that bought, the referee RUNS INTO the DALLAS QB instead of gong between the players (as I was taught when I took ref classes and in science class, you can't go through solids). The 3+ seconds run off. There would have been 1+ seconds if that referee did not do that dirty trick. This game ending dirty trick moved the ball; back 2 inches (ca. 5 cm), does that reall change the play, though it was spotted correctly it's not a 4th and inches play it's a Hail Mary, so 2 inches means nothing.

Hide full review
ComplaintsBoard
L
5:23 pm EST

National Football League [NFL] Whistle during saturday night football wildcard game las vegas v cincinnati

It has come to the attention of fans like myself across the league that the whistle blown should have been a dead ball in the broadcast and in the powers about the pass the whistle was blown while the ball was in the air no matter if it was a mistake rule in whistle clearly stated that "the ball is dead and cannot be reviewed" this was a sham to raiders fans everywhere please take into consideration that we want younger referees and a statement about the game

Desired outcome: Statement

Read full review of National Football League [NFL]
View 0 more photos
Hide full review
ComplaintsBoard
G
1:25 pm EST

National Football League [NFL] Michael Vick???

To Whom it may concern,
To have Michael Vick as a host on the NFL WILD CARD Program was quite insulting.
This is a man who brought disgrace and shame to the NFL and it's "supposed" standards. What kind of example are we setting for our youth by having this man return to a position with such exposure. He will always be known for being the "guy who was in prison for being involved in dog fighting." It doesn't matter what his football career was, he ruined it himself.
It is my opinion, that he does not deserve to be in the spot light as a host on any NFL television program.
Shame on you NFL. SHAME ON YOU.
G.B.
FLY EAGLES FLY!

Desired outcome: Reply

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
A
6:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

National Football League [NFL] Raider vs Bengals playoff game

Really ur refs don't know nfl game rules burrow td in the end of the 2nd quarter is a joke ur nfl is rigged and bias blind dumb vegas buying business is horrible nfl refree ruin the nfl game or fix ur system fire these trash refree ...

!

Desired outcome: Take the td off the board and fire the refree crew

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
D
4:46 pm EST

National Football League [NFL] Roger Goodell

Before we get into the Pomp and Circumstance of the playoffs, let us cut to the chase. Who is winning the Super Bowl for it has been decided as we all know with the past as the precedent set?

Saints were the fall guys [2] years in a row just to get the pretty boys in the Super Bowl with a half-baked apology [1] year later. So, as we have come to realize, Goodell already has the team he wants via the officials and their horrid as well continued questionable calls.

So let us not pretend he does not control the outcome, all about the pocket.

David Barone

Desired outcome: Truth and Honesty

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
L
4:11 pm EST

National Football League [NFL] Announcers for NFL

I feel the comments Tony Dungy has made on today's game 1/15/23 . He stated it's rediculas that their should be more black coaches. That is just racist and wrong to say. I believe it should not be said. I'm tired of all of this racial statements by people . We need to start being American United States citizens. Just call everyone Americans not what their race is. He should of said we need qualified persons to coach and play and announce for the NFL.

Desired outcome: Apologetic statement and start saying Americans cause that is what we are.

Read full review of National Football League [NFL] and 1 comment
Hide full review
1 comment
Add a comment
F
F
Fausto J Garofalo Jr
COLUMBUS, US
Jan 24, 2022 1:02 pm EST

The NFL needs to look at it's overtime rules. KC and Buffalo each should have had a possession and the winner decided by a touchdown. No playoff game should end on a field goal. FJG, Columbus,Ohio

ComplaintsBoard
I
10:24 pm EST

National Football League [NFL] Officials game calls, Chargers v. Raiders, 2022

To Whom It May Concern:

I am writing about the multiple horrible calls by the referees during the Chargers v. Raiders game.

Several HORRIBLE calls were made in favor of the Raiders and then IGNORED when the Raiders undertook the same action!

For example, the pass interference call against the Chargers, the Raiders did the SAME thing 10 seconds before the second half ended and the referee called holding ON THE CHARGERS! But the Raiders defense I've player had the receiver ON THE ground when the ball was thrown. How is this unbiased?

Furthermore, the passing interference call against the chargers was made on an UNCATCHABLE ball! The rules say the ball MUST be a catchable ball. So then, how the hell was it pass interference when the ball was 30-yards away from where the catch interference was called? It's complete and total bull.

The NFL MUST be held accountable. And their REFEREES bad calls must be HELD TO THE STANDARD OF NFL RULES. The calls MUST be able to be reviewed and be overturned by an unbiased third party who is on the field. The players get hurt because of negligence by the NFL! I believe the NFL tells the refs to lean a certain way against one team and in favor of another before games - causing teams who deserve to win (CHARGERS), to lose momentum and games because of what?

Watch the game, let someone who knows the ACTUAL rules review the game to review the refs [censored] calls. It is losing viewers for the NFL. I no longer purchase the NFL Sunday ticket because of the crap.

I am CERTAIN the NFL tells refs to "lean towards a certain team" on games because the quality of calls made during big games is UNMISTAKABLE!

If this is not made right and refs are left ungoverned, I fully intend to start a pro-team fairness rally against the NFL. I will - mark my words - shut down the number of viewers simply by shining light on the fact that the refs decide how the games will pan out. And, further, shine light on the fact that this is CLEARLY SUPPORTED by the NFL, WHICH IS evidenced in the fact that they have done NOTHING to combat the egregious calls made by refs to-date.

I EXPECT RECOMPENSE.

Desired outcome: Put an unbiased (non-NFL) party on the field to audit and monitor referees calls.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
A
5:56 pm EST

National Football League [NFL] Commercial

How many times an hour do you show the talk to me commercial, I'm here for you commercial, you loose the audience showing it so many times. People either change the channel or mute it completely. The issue is important and you are killing the message with the same messingers. Please correct this problem asap.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
L
1:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

National Football League [NFL] NFL MVP Voter Hub Arkush

Arkushs comments regarding Aaron Rodger's are invalidated and irresponsible. If he wishes to have his 15 minutes of fame, he now has it as a "dum" and unethical politician. Upon accepting his voting position he vowed not to release his vote, yet he makes a derogatory comment before the actual voting begins, completely biased and self appointed opinions regarding the vaccine.
As a devoted Packer fan and owner of 66 years, I agree we've had some frustrating moments in regards to our ability to keep Aaron. However, there is absolutely no doubt ever, that Rodgers is an amazing QB composed of multitudes of talents and skills on and off the field.
Arkush needs to be replaced. His vote no longer hold validity. This situation is now in the hands of the NFL. Time will show how much ethics and validity the NFL as an organization, actually hands. So far it's been all about money and greed. Perhaps it's time to recreate the Hail Mary pass?

Desired outcome: Remove Arkush

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
K
2:59 pm EST

National Football League [NFL] no Products, just the referees

NFL needs to be responsible to find these bad referees calls. Fine them 100, 000.00 for every bad call. I'm so sick and tired of seeing this time after time and the NFL does nothing about finding referees but more interested in finding the players for their stupid actions. Maybe, just maybe the referees will start playing fair on these football games.

Read full review of National Football League [NFL]
Update by KathyZoss
Dec 23, 2021 3:00 pm EST

NFL needs to be responsible to find these bad referees calls. Fine them 100,000.00 for every bad call. I'm so sick and tired of seeing this time after time and the NFL does nothing about finding referees but more interested in finding the players for their stupid actions. Maybe, just maybe the referees will start playing fair on these football games.

Hide full review
ComplaintsBoard
F
9:23 pm EST

National Football League [NFL] The eagles game that was switched from sunday to Tuesday

I live on the west coast in las vegas nevada. I am a Philadelphia Eagles fan I tried to tune into the eagles game and was unable too. I have subscribed to the nfl ticket for the last sevral years so I could just watch every eagles game. If you did not move the game I would of been able to watch the game. On maonday you showed both games why didn't you do that for the othe teams fams. Instead on the nfl network you are replaying the Minnesota vikings and greenbay packesr game again. I saw it on the nfl ticket channel but they wanted me to pay $69.99 for it but I should not have to pay for since I already have the nfl ticket. Im suppose to be able to get all the games. But again since you moved it now people who dont live in those cities of the teams cannot watch them. This should of been taken care of since you moved the game two days later why show the vikings packers game again when you could of showed both games played tonight.

Desired outcome: A written reponse of how this will never happen again. And what you can do to make it up to the fans that missed out on their teams games.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
S
3:10 pm EST

National Football League [NFL] No Refunds for Postponed Games

I am extremely disappointed how I have been treated by the Rams organization when their 12/19 game was postponed to 12/21. I live in Michigan and purchased four tickets. I flew to LA with my wife, invited two family members who live in LA and then find out game is postponed.
My wife and I had to fly back to MI on Monday for work. Our family members could not use the tickets on Tuesday. I requested a refund but was told "no". This is no way to treat fans who travelled from out of town, incurred a lot of expense and then told "try to sell your tickets". I want a refund please.

Thank you.

Steve

Desired outcome: Full refund to four tickets

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
J
5:22 pm EST

National Football League [NFL] The referees.

Never have I seen the referees trying to affect the outcome of games more than today. Examples: the receiver was tackled with forward progress stopped well before the 10 yard line. The refs placed the ball inside the 10 at the 9.5. If there wasn't a booth review, that call would have stood. Horrible.

Another example: the sack on Matt Ryan against the 49ers. What the hell is the defender supposed to do? Defy gravity?

Another example: the Green Bay defender was trying to lower his shoulder against a blocker twice his size. [censored] call by a [censored] ref group.

Desired outcome: Get rid of the refs responsible for the calls

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
J
3:51 pm EST

National Football League [NFL] Officiating

I just watched the Steelers vs Titans on 12-19-21 and the referees have made some ridiculously bad calls on both sides. The commentators even agreed every time that the wrong call was made on the field. It was so hard to watch. I can't stand when the officials determine the outcome of the game with bad calls. I'm honestly not sure why this happens or how to fix it.

Desired outcome: Fair officiating

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
H
10:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

National Football League [NFL] TV Accesibility

Why does the NFL provide TV coverage for certain games only on the NFL Channel? Some of us can not afford to pay for the service! What about the "gen pop" who just want to watch our favorite team?

Please give us a break - you all make enough money !

Please consider offering all NFL games on network TV.

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
A
12:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

National Football League [NFL] Support of Defund The Police

I have been a fan of the NFL and Denver Broncos for 30+ years. I still love the game but the NFL's support of the Defund The Police movement has brought me to the decision to stop watching. I just can't justify my watching a football game for an organization that is helping support the crime wave sweeping our country. You support our Military but not the police, I can only believe your support of our military is only to appease middle America and not from the heart!

Desired outcome: Stop your political support and support your fans

Read full review of National Football League [NFL]
Hide full review
ComplaintsBoard
G
1:53 am EST

National Football League [NFL] Officiating practices

During the MNF game on 12/13/21, there was a personal foul called on an Arizona Cardinal player who was tumbling with two other players in the midst of a high speed tackle/play. As they were all rolling the Arizona player's elbow ever so slightly grazed the top of the LA player's helmet. There was no force behind this contact and clearly no intent. This was however the justification for game transforming penalty. There were also several other conveniently timed calls such as holds, that prevented the Arizona Cardinals from winning that game.
Say what you want, but it is clear to me that somebody wants to see the Rams in the Super bowl.
In addition, during the recent game between the Tampa Bucs and Buffalo Bills, it looked to me like the owners agreed to spot the entire third quarter to the Bills. How creation can the Bucs dominate the first half, and the come out after a 15 break and score NOTHING for the entire third quarter. Not to mention some of the defensive plays were clearly "KAYFABE", to borrow a word from pro wrestling, meaning fake. One play that is memorable is when a corner back came flying into the backfield from the QB's right (defensive left side.) The QB had not thrown the ball yet and the blitzing corner jumps up in the air like "Spider Man." His arms and legs outstretched, and he misses the QB by several feet. Now we in TV land may have a skewed perception of things happing on the field, because everything looks a lot bigger on TV than it is in real life. For a completely unopposed defensive back to just go flying by the Quarter back like that is clearly Kayfabe.FAKE
You could even see the forlorn despondent look on Tom Brady's face as he sat on the side lines watching his team throw the entire third quarter. I know how this world works well enough to know that somebody made a phone call to the Bus locker room at half time and told the coach to put the fix in for the third quarter.
Is it gangsters who want the gambling money to come out properly, or is is it the networks that fear a complete blowout will cause millions of viewers to turn the game off before all the commercials are watched. Is there any difference between network executives and crooked gangsters? YES, the gangsters are more honest!

Desired outcome: Implement fully computerized officiating. Algorithms which account for the relative importance and severity of various situations could easily be coded to ensure clean play, and eliminate once and for all the subjective mind from this game!

Read full review of National Football League [NFL]
Hide full review
How to file a complaint about National Football League [NFL]?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the required information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with the National Football League (NFL) company. Make it specific and clear, such as "Incorrect Jersey Shipment" or "Refund Not Processed for NFL Game Pass".

4. Detailing the experience: Provide a detailed account of your experience with the NFL company. Include key areas such as customer service interactions, product quality, service delivery, or any other relevant aspects of your experience. Mention any transactions you had with the company, including dates, amounts, and what the transactions were for. Clearly describe the nature of the issue, including what you expected versus what actually occurred. If you attempted to resolve the issue, detail the steps you took and the company's response. Explain how the issue has personally affected you, whether it's a financial loss, inconvenience, or disappointment.

5. Attaching supporting documents: Attach any relevant supporting documents, such as receipts, emails, or screenshots, that can substantiate your complaint. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from the NFL company, whether it's a refund, exchange, apology, or any other form of rectification.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for spelling and grammatical errors, and make sure that all the information provided is factual and relevant to your complaint.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint or review. Ensure that you have filled in all the necessary fields and attached any applicable documents before submitting.

9. Post-Submission Actions: After submitting your complaint or review, regularly check your account on ComplaintsBoard.com for any responses or updates. The NFL company or other users may provide feedback or solutions to your issue, so staying updated is crucial for the resolution process.

Overview of National Football League [NFL] complaint handling

National Football League [NFL] reviews first appeared on Complaints Board on Dec 12, 2006. The latest review I have not recied my Refund was posted on Feb 27, 2024. The latest complaint officiating staff was resolved on Dec 29, 2014. National Football League [NFL] has an average consumer rating of 1 stars from 652 reviews. National Football League [NFL] has resolved 9 complaints.
Ratings on other sites
Trustpilot
Trustpilot
1.2
279 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. National Football League [NFL] contacts

  2. National Football League [NFL] phone numbers
    +1 (877) 635-7467
    +1 (877) 635-7467
    Click up if you have successfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number 0 0 users reported that they have successfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number Click up if you have UNsuccessfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number 0 0 users reported that they have UNsuccessfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number
  3. National Football League [NFL] emails
  4. National Football League [NFL] address
    345 Park Avenue, New York, New York, 10154, United States
  5. National Football League [NFL] social media
National Football League [NFL] Category
National Football League [NFL] is related to the Sports and Fitness category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.