SUBMIT A COMPLAINT

[Resolved] Nail Palacemanicure and pedicure

5
J Aug 31, 2019

I have a pedicure package a few years back. I went there and was sold sole treatment package in Jan 2019.It was about 2400 for 8 sessions!
It took me 9 months to brave myself to go there again. Now they sold me package for legs and hands! Told them repeatedly no and they keep on hard sell!
Wish me good luck as I have 6 more sessions!
Please be warned

  • Nail Palace's response · Sep 02, 2019

    Dear Jennifer Ong,

    We appreciate and noted on your feedback.

    Do you mind providing us the following information for our further clarification:
    - Phone Number
    - Outlet Visited
    - Date of visit

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

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