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MyPilotStore

www.mypilotstore.com

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MyPilotStore Complaints 10

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3:55 pm EDT
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MyPilotStore Disappointing Experience with MyPilotStore: Overpriced and Unresponsive

This store, MyPilotStore, claims to offer the best prices around, but my experience with them has been disappointing. I've reached out to them multiple times with quotes and prices from other stores, but they haven't bothered to respond. It's frustrating to feel like they're not taking my business seriously.

I also found that their prices are often higher than what I can find elsewhere. It's not worth paying extra just for the convenience of shopping at one store. I recommend doing your research and shopping around before making a purchase.

Overall, I wouldn't recommend MyPilotStore. Their promise to match or beat prices seems like a fake promise, and their prices are often overpriced. Save yourself some money and look for better deals elsewhere.

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2:20 pm EDT
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MyPilotStore Disappointing Experience with MyPilotStore Shirts: Misaligned Buttons Ruin Look

So, I recently bought some shirts from MyPilotStore and I gotta say, I was pretty disappointed. The buttons on the shirts didn't line up with the holes (or eyelets, if you wanna get technical) and it made the shirts look all wonky. I mean, I'm no fashion expert, but even I could tell that something wasn't right.

I decided to take matters into my own hands and took some extensive pictures of the shirts to send to the folks at MyPilotStore. I was hoping they would see what I was talking about and maybe offer me a solution or something. But nope. Their response was basically like, "Nah, there's nothing wrong with the shirts. We tried them on and they fit fine."

Now, call me crazy, but I don't think a shirt should be bunched up between the top button and the second button. That's just not a good look. But hey, if that's your thing, then maybe these shirts are for you. Personally, I'll be looking elsewhere for my pilot shirt needs.

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1:39 pm EDT
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MyPilotStore Terrible Experience with MyPilotStore: Defective Headset Return Nightmare

I had a really bad experience with MyPilotStore. I had a defective helicopter headset that I needed to send back, but I couldn't get a shipping label. I tried chatting with customer service, emailing them, and even calling them, but I just kept getting the runaround. It took me four whole days to try and sort this out, and in the end, I just had to send the headset back without the label.

I'm really disappointed with this company. They should have made it easier for me to return the headset, but instead, they just made things more difficult. I'm so frustrated that I'm actually filing a dispute with my credit card company.

I don't want anyone else to have the same problem that I did, so that's why I'm writing this review. MyPilotStore is a disgrace, and I wouldn't recommend them to anyone.

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Is MyPilotStore Legit?

MyPilotStore earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds MyPilotStore to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, MyPilotStore is known for their high standards and safety. If you're thinking about dealing with MyPilotStore, it's wise to check how they handle complaints.

The age of MyPilotStore's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Mypilotstore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mypilotstore.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for MyPilotStore have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up MyPilotStore and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Mypilotstore.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While MyPilotStore has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • MyPilotStore protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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MyPilotStore Mixed Experience with MyPilotStore: Hit or Miss Customer Service and Shipping Issues

My experience with MyPilotStore has been a bit of a mixed bag. Sometimes I get my orders on time, but other times there are issues that need to be resolved. Unfortunately, when I do have a problem, it seems like I'm always being passed off to a different department or sister company. It can be really frustrating to have to explain my issue over and over again to different people.

Recently, I ordered an item that was supposed to be shipped overnight. I placed the order on a Friday, but by the following Wednesday, I still hadn't received it. When I contacted UPS, they told me to call back the next day. I ended up having to call two days in a row just to get an update on my package. It was a real hassle, and I felt like I was getting the runaround.

To make matters worse, when I did finally get through to someone at MyPilotStore, they asked for my order number, which I had already provided multiple times. It was really frustrating to feel like my concerns weren't being taken seriously, and that I was just another customer in a long line of complaints.

Overall, I'm not sure if I would use MyPilotStore again in the future. While they do have a good selection of products, the customer service experience can be hit or miss. If you're willing to take a chance and hope that everything goes smoothly, then it might be worth giving them a try. But if you're looking for a reliable and hassle-free shopping experience, you might want to look elsewhere.

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MyPilotStore Frustrating Return Process and Delayed Credit from MyPilotStore

I recently purchased some uniform shirts from MyPilotStore, but unfortunately, two of them were too big for me. I tried to return them, but it wasn't as easy as I thought it would be. They required me to get an authorization to return the items, which took me two requests to receive. It was a bit frustrating, but I eventually got it.

I returned the items in their original packaging, just as they instructed me to do. I sent them back using two-day priority mail with insurance, and USPS confirmed that the delivery was made on January 28. However, it's now February 13, and I still haven't received my credit. It's quite disappointing, and I feel like I've been ripped off.

Overall, I'm not very happy with my experience with MyPilotStore. It's been an unnecessary load of aggravation for me, and I don't think I'll be shopping with them again. I'll probably go back to Crew Gear or Tally Ho for my future purchases.

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MyPilotStore Poor Customer Service and Communication: MyPilotStore Review

My experience with MyPilotStore was not a good one. I decided to purchase a travel pro lunch box from their website, but unfortunately, I never received it. I was disappointed and decided to reorder the product. To my surprise, two lunch boxes were delivered to me. I received an email from the company acknowledging their mistake, but they refused to pay for the return shipping. I tried to contact them through five emails and a phone call to "Joe," but unfortunately, he was not very helpful. I found him to be dumber than a drawer of hammers. The company has not offered to make their mistake right with me, and I am very disappointed. Their customer service is terrible, and their communication skills are lacking. I will not be buying from them again.

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MyPilotStore MyPilotStore Review: Unreliable Shipping and Poor Customer Service

I recently had an experience with MyPilotStore and I have to say, I was not impressed. Their website claims that if you order before 3pm MST, your items will likely ship the same day. Well, let me tell you, that is not always the case. I ordered my item a few hours before 3pm EST, which is way before 3pm MST, and my item did not even have a shipping label printed until over 50 hours later. That's over 2 days!

To make matters worse, I had ordered this item for a birthday and now the day is here and the item isn't even due to be delivered for another 4 days. I was really counting on this item arriving on time and now I am extremely disappointed. When I reached out to customer service for help, they were of no assistance at all.

I am beyond frustrated with this experience and I would not recommend MyPilotStore to anyone. If you're looking for a reliable and efficient online store, I suggest looking elsewhere. Don't believe everything you read on their website, because it seems like they ship whenever they feel like it. Save yourself the headache and shop somewhere else.

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MyPilotStore Shady Return Policy: Buyer Beware at This Store

This store ain't the best if you're thinking of returning stuff. They say they'll ship your order to you for free, but if you gotta send something back, they'll hit you with a shipping fee (which is what they actually paid for shipping). So your refund will be less than what you paid. And that's not even counting the cost of sending it back and getting insurance. They kinda mention this on their return page, but it's not really clear. It's a pretty shady way of doing business if you ask me. I reckon I'll just stick to buying charts and pubs from them. But if I need to return something more expensive, I'll go somewhere else.

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MyPilotStore Disappointing Customer Service Experience with MyPilotStore: A Warning to Potential Shoppers

I recently had an experience with MyPilotStore that left me feeling quite disappointed. I had ordered a flight jacket for my granddaughter, thinking I was being proactive by shopping early. However, it turns out that this was not the best idea when it comes to shopping with this particular store.

When the jacket finally arrived, I waited patiently for my granddaughter's birthday to arrive so that I could ship it to her. However, when she opened the package and tried on the jacket, we quickly realized that it was too small. I immediately contacted MyPilotStore to request an exchange for a larger size, but was met with a resounding "no."

I was surprised and frustrated by this response, as the jacket was still in its original packaging and had not been worn or damaged in any way. I could understand if I had requested a return and refund, but all I needed was a size up. Unfortunately, the company was unwilling to accommodate this simple request.

Now, I am left with a useless item and a negative impression of MyPilotStore. I would not recommend shopping with this company, as their customer service left a lot to be desired. If you are looking for a reliable and accommodating retailer, I would advise you to look elsewhere.

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MyPilotStore Unpleasant Experience with MyPilotStore: False Information, Poor Customer Service, and No Refund

So, I recently made a purchase from MyPilotStore and I must say, it was not a pleasant experience. I was in the market for a flight jacket and decided to call their customer service line to get some recommendations. The person who answered the phone seemed friendly enough, but unfortunately, she didn't seem to know much about the products they sell. Based on her recommendation, I ended up purchasing a flight jacket that was way too big for me.

I was pretty disappointed with the purchase, so I decided to return it. Unfortunately, I had to pay for the return shipping myself, which was a bit of a bummer. However, I did receive confirmation that they received the jacket back. That was over three weeks ago and I still haven't received my refund.

What's even more frustrating is that I left a negative review on their website about my experience and they ended up deleting it. It seems like they only want positive reviews on their site, which is pretty shady if you ask me.

Overall, I would not recommend MyPilotStore. They give out false information, don't take responsibility for their mistakes, and make you pay for their errors. Plus, they won't even give you a refund. Save yourself the hassle and shop elsewhere.

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Overview of MyPilotStore complaint handling

MyPilotStore reviews first appeared on Complaints Board on May 27, 2023. The latest review Disappointing Experience with MyPilotStore: Overpriced and Unresponsive was posted on Jun 14, 2023. MyPilotStore has an average consumer rating of 1 stars from 10 reviews. MyPilotStore has resolved 0 complaints.
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  1. MyPilotStore Contacts

  2. MyPilotStore phone numbers
    +1 (480) 556-0500
    +1 (480) 556-0500
    Click up if you have successfully reached MyPilotStore by calling +1 (480) 556-0500 phone number 0 0 users reported that they have successfully reached MyPilotStore by calling +1 (480) 556-0500 phone number Click down if you have unsuccessfully reached MyPilotStore by calling +1 (480) 556-0500 phone number 0 0 users reported that they have UNsuccessfully reached MyPilotStore by calling +1 (480) 556-0500 phone number
  3. MyPilotStore emails
  4. MyPilotStore social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 24, 2025
MyPilotStore Category
MyPilotStore is ranked 4 among 23 companies in the Radio Control and Modeling category

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