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Banana Hobby Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

Banana Hobby

9858 Baldwin Pl.
El Monte
California
United States - 91731

Customer Support Phone Numbers

Mon10:00 AM - 5:00 PM
Tue10:00 AM - 5:00 PM
Wed10:00 AM - 5:00 PM
Thu10:00 AM - 5:00 PM
Fri10:00 AM - 5:00 PM
SatClosed
SunClosed
Plus

Banana Hobby Complaints & Reviews

Banana Hobby / defective merchandise, not as advertised

Bu

Oct. 30, 2011 I ordered a Piper J3 Electric RC airplane w/4 CH BlitzRCWorks 2.4GHZ Transmitter & Receiver for a total of $139.90 US dollars plus $15.51 S&H. Aircraft arrived w/defective parts, would not run. After many hours on the phone with no success, I tried customer help on th...

Banana Hobby / riped off

Fi

I purchase a E D F Jet from banana hobby in april this year and low and behold it never turned up . I have made maney calls to them but never get an answer i tryed there online suport but noooooooo go from that im at my wits ends with shonkey online dealers no one at banana hobby wants to...

Banana Hobby Remote Controle Plane / customer service returns

Su

I bought my son a 200.00 dollar plane. My first order with this company. We receive plane and one of the wings wont lock in place for flying. We call cust ser although it does say on website there ridiculous return policy I still order the plane cuz my son liked it. Well they tell me to...

Banana Hobby / got ripped off!

Ba

Warning warning warning know this, banana hobby ca. Will steal your money! My case is still under investigation by my bank and a major cc card. My bank has temp. Refunded my $ however 2 mo ago I made my 2nd purchase from bh a 4x4 truck for my son b day. It arived 3 days latter, as the up...

Banana Hobby / cessna 182

Pa

To Whomever will listen, After several warnings from friends and online chatrooms...I still felt I needed to give Banana Hobby.com a chance at selling me a quality airplane. I should have listened to the groundswell of complaints against them. I bought a Cessna 182 N9258 radio controlled...

Banana Hobby Rc Airplanes / wrong merchandise/no refund

Mo

5/19/10 ordered and paid in full using paypal a rc stealth bomber...it was on backorder due at end of may...then pushed back to end of june...I emailed them for two months to find out when it was coming..finally we recieved a box from them at the very end of June..they sent us the WRONG...

Banana Hobby / r/c airplane

Na

Banana Hobby is the worst company I have ever had to deal with. The products are garbage and the customer service sucks. I ordered a plane put it together and it was defective. They ignored my service request and now they are saying I should have contacted them in a different manner. The...

Banana Hobby / scam, scam, scam

Je

< banana hobby is nothing but scam > Two months ago I made a mistake and bought a f4e plane from these guys, the charger was one of this chipos… so I wanted to ask some question, at first I tried to call never could!, then I tried sending then an email, never got a reply. then I sent...

Banana Hobby / poor service, stole money

La

The companies employees all lie non stop. I can not count how many times they lied to me and in open forums no less. They took my money and never sent my parts. I filed a dispute and they said because I did that not only will I never get my part but I will also not get a refund. Their...

Banana Hobby / where do I start...

De

Beware!! Do not order from this company!!! A rating of 1 is too high for this merchant. I purchased 2 helicopters for which there was 100% guaranteed satisfaction. The helicopters arrived almost a month after I purchased them for christmas, were of very poor quality, and they didn’t fly...

Bananahobby / bananahobby worst company in the world

Ju

I have ordered an RC Boat from bananahobby since May 19th 2009, the funds was taken out that same day from my account, $478, I did not receive it untill June 5th, so much for 5 bussiness days, but this is not the end, because it was broken I had to sent it back for a replacement on...

Banana Hobby / never received goods

Di

Theustomer service at this company is unbeleivabl poor. I ordered an rc boat and extra battery. Total cost of $108. After a week of tracking the purchase from UPS, I emailed Hobby to ask why the tracking status didn't move from "Manifest pickup". Their attitude was, "we shipped it...

Banana Hobby / defective product

Wa

Never buy at banana hobby. After taking your money they don't want to hear! I spent $700+ on an f - 18. Never even got it off the ground. Radio and transmitter don't work, landing gear came broken. They wont even reply to my emails and when I call they always say that the tech person is not there and will return my call. Never happened

Banana Hobby R / C Helicopter / support/product

Wt

Banana Hobby R / C HelicopterPaid for an item online from bh and received a used / broken item. (r/c helicopter) paid shipping fees again, to send it back. They put a new body on the broken item and sent it to me missing the rechargeable battery pac. Days later I received the bat pac and the broken heli, so I shipped...

Banana Hobby / poor service

Rt

On October 2008 I purchased two R/C Helicopters from BananaHobby.com. During the initial purchasing phase they were quick to respond to inquiries. Now that I have the helicopters I need to purchase replacement parts for one that happens to be a newer model for 2008, but cannot get any...