The complaint has been investigated and
resolved to the customer's satisfactionResolved MyHeritage — no feedback
resolved to the customer's satisfaction
I ordered the DNA kit and it arrived in about 2 weeks, I send it back about three days later, now almost 2 months has passed and nothing. On the status it says the kit was not received by the lab yet, I find it very worrying, I believe my kit was lost.
I don't know what happened and I need answers, I paid for the results and if there's none I would like to have my money back!
The complaint has been investigated and resolved to the customer's satisfaction.
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