Myflowergift.com — cheating website (no delivery no cash refund)

This is online cheating site, after making payments, they comeup with new terms conditions for delivery, according to them customer customer is obliged to do addl payments and to listen whatever they say due to their negligence. Shown least interest to delivery, sales team not responded on time and disconnected international calls (Cus service 9110843694) if we followup, also very unacceptable behavior.

I placed order (No. [protected]) from Dubai on 13/09/2018 to Trivandrum District.
After accepting complete address, payment has been done. But no delivery no cash refund to account.

They were supposed to deliver today, and send email for addl payments saying location is far. Then i contacted them and ask WHY all these not informed prior payment, but the customer service lady (Mob 9110843694) want me to listen to her new term's and conditions, no refund or we need to go and collect from their shop etc.. 2-3 times i made international calls and she picked the call, but not responded, just picking calls and disconnecting. Here customer's money is going by online payment for order and international calls, dont know how she can behave such way, also i given many options through whatsup, such us cash refund to account but she refused, thus finally i accept for addl payment upon delivery, but this lady wasted my half day without responding on time. Now no money and no delivery.