I received ghetto and belittling remarks when I asked if I would receive a tracking conformation like the email conformation told me! After this horrible degrading event I am left w/o the outfit I desperately wanted because of someones lack of appreciation for their customers hard earned money. But then again after reading all the reviews I have the past 24 hours after they cancelled my order for bs [censored] reasons I shouldn't expect anything less than this gutter street behavior smh. Also shirtango I will leave a review everywhere I can like I told you I Would your poor customer service has left a bad taste in my mouth and I won't sleep until the world knows not to do business with you love. Keep talking about WE its only one of you running this ish show hence why you got time to reply back with lies.
This is a very bad company or Chinese place they tell me This
No you don't understand, how are we soo late if we don't ship for 3 to 4 weeks, your sooo slow that you can't understand that.. use Google translate if you can't read English, stop blaming others because you can't read and understand something so simple. Please don't purchase from English sites since you don't understand English.
I ordered a personalized onesie for my daughter on Oct 3 which would allow enough time for it to arrive for her bday at end of the month.On the 17th I emailed asking when it would ship? I received a tirade or insulting demeaning emails and then they tried to hit me up for another $15 to rush shipment. I simply asked when it would ship. Stay away horrid company and customer service. I disputed service with credit card to stop payment. Scam
I ordered a family set of shirts alike to celebrate my daughter's 7th birthday. I have been waiting for over 1 month for my shirt order but the shirts have not arrived. My daughter's birthday has now passed and it is a waste of time getting the shirts now. You made a great day turn into a horrible day. The purchase order is P01-[protected]. I would like to request a refund on my purchase.
Warner Robins, GA
Place a order in sept 3 havent receive it yet, email them couple times, sometimes they dont respond the one time they respond stated I should had gotta my order, so disappointed no order been over a month needde it by oct9i just dont know whether this a scam or what, couldn't track the order cus no shipping info so I dont know whats the problem, this my first time with this wrbsite and it will definitely be my last
Sept. 7 - Ordered 3 shirts for a Legoland trip for my special needs son. His 1st major trip and 1st amusement...
I ordered an outfit on aug 28th for sept 19th. I asked if the outfit would be ready without extra shipping they said thats fine. On sept 15, 2020 still no outfit, I called, texted, fb, nothing. Then I filed a complaint and they said I refused to pay extra for shipping so they cancelled my order. Which is a bold face lie. And stilled they cancelled my order why haven't I received my money back. This company is a scam and I paid through paypal so I will get my money back. This company is a complete rip off. I wanted my daughter and sons twins bday to be a success thank god I found someone able to make it in 2 days.
I ordered two shirts for my twin daughter's birthday on august 7 and spoke to customer service on august 26th and they said they will be mailing it out that week of the 26th and I will have it before sept 20. My daughter birthday has passed september 24th and still no shirts. It ruined our daughter's birthday we had no money to buy new alfits for them due to covid lack of work. No refund they stole my money and refuse to answer phone calls, voicemail, emails for weeks now. Horrible company and scammers
I am convinced this company is a scam!!! I ordered a dress on august 24th for my daughters birthday. On...
This company is terrible! They are very unprofessional, they talk to you anyway and they never answer the...
I ordered a outfit for my daughter and when I asked them how it was being delivered they got rude with me and then called me a crazy crackhead and cancelled my order but only gave me 10 dollars and I paid 35 and its on my bank statement too they are scammers and they will be in a lot of trouble for this they are very bad people and shouldn't be aloud to treat customers they way they did me it was wrong and very hurtful now my daughter won't have a outfit she wanted for her party because of what they did I will never recommend this company or go through them ever again I am calling my lawyer and having them deal with it cause it was very wrong
I never when I say this typically write a review. The customer service from this shop was insulting. Literally. I was disappointed that my baby item did not arrive in time for her 1st birthday. I said that cause i'm truly am. Wether it was in shipping time or not I was simply inquiring. And this shop decided to personally attack me in their response back. Insult me as human."it is truly disappointing that a grown women with a child and 2 jobs is not taking responsibility for not reading the shipping info before purchasing and trying to place the blame on us, it's more than disappointing, it's pathetic..
Grow up and take responsibility for your own actions."
I wasn't even arguing with them just looking for an answer this was uncalled for and attacking.
This company needs to be put out of business. Wish I had read the dozens of negative reviews online before I ordered from them. Many people have had the same experience of being cursed at and called names by their customer service. It started with a simple email asking when I could expect to receive my order —I could not find shipping delivery info on my invoice. Their first response was rude, but nothing like the next ones...one of which called me "[censored] stupid" among other things. Their online responses to the negative reviews do not even attempt to mitigate the situation— they resort to calling the customer a "liar, " "white trash, " etc. DO NOT use this company! They won't be in business for long due to their horrible people skills. See screen shots of their responses below.
Do not buy from this company! My order was canceled out of spite because I emailed them to ask for a delivery date — I could not find this info on the website when I ordered from my phone. Their response was, "are you kidding? You can't see the delivery information on every page?" then they cancelled the order because they said that I think they are the problem, which I never even hinted at. When I went online to write a negative review, I was flooded with horrible reviews of their company, to which they respond on nearly every one that the customer is "lying," or is "low life trash," or has "mental problems." you can't make this stuff up. They need to be put out of business! I would give zero stars!
Do not order from this place they are money hungry and have the worst customer service.. I had placed a order practically 2 weeks in advance for a shirt that my daughter can wear for her birthday. I never received a tracking number. After reaching out they said there was no tracking number but that I would get it on time. Then they sent me a tracking number and til this day I still haven't got my order it's almost a 4 weeks and nothing. They told me that because I left a bad review they can't help me. This place is a joke not worth your money. Shop somewhere else.
If I could give 0 stars I would. I'm not sure what kind of people are running this business but they need to learn some manners and how to talk to their customers. This is not how you treat people who are putting money in your pocket. And before they lie on me like they are lying on the other bad reviews and saying I cursed them out, I did not. As much as I wanted to, I kept it very professional. Also what kind of company texts their customers instead of calling? Very unprofessional if you ask me. Happy I took my business elsewhere. Screenshots below.
Honestly, if I could give them zero stars, I would. I placed my order on 04/15/2020 and I realized there wa...
Customer service treated me like my business didn't matter. I was disrespected (see the photos below). I believe they are a scam. No real company would speak to customers this way. A simple request to overnight my item turned into an unnecessary and unexpected argument. I have an email and text that I was refunded but I will be checking my account for the refund, strange activ5, and fraud after been interacting with Shirtango
I placed an order through Etsy on January 10, 2013 and I was advised the enxt day it was going to shipped. They already deducted the amount from my card. I have followed up with emails and have not gotten a response from anyone! My twin girls birthday party is in 1 week and still have not receieved anything!!! DO NOT BUY FROM THEM!
Dont order from this company!!! I ordered a shirt Dec. 16, 2012 and its jan 3, 2013 and still havent recieved anything from them but they did take my money out of my card already Ive tried calling them every day ive tried emailing them also and get no response im highly upset and will be reporting them to someone high to get them off the internet!!!