CB Internet Providers MWEB.co.za Vumatel reconnection

MWEB.co.za review: Vumatel reconnection

Geraldine Ruheida of Cape Town, ZA

Jul 23, 2025 11:38 am EDT

Verified customer

Featured review

I am a customer of vumatel fiber and do payment via mweb. On 30th June 2025 I made payment of R439 to mweb and later on when I did enquiries the agent informed me that I made payment into mwebs direct account and that they will refund the money within 5-10 days but I haven't received my money or heard from mweb. I have been trying to contact mweb by calling, email, WhatsApp and through the in app chat no help. I have proof of payment and it's attached here aswell. Screenshot of the chats with a mweb agent is also attached.

Desired outcome: I need mweb to please refund my R439 back into my account as soon as possible. Attached is proof of payment.

Confidential Information Hidden: This section contains confidential information visible to verified MWEB.co.za representatives only. If you are affiliated with MWEB.co.za, please claim your business to access these details.

MWEB.co.za - Vumatel reconnection - Photo 1

MWEB.co.za - Vumatel reconnection - Photo 2

View 0 more photos

0 comments

Add a comment

MWEB.co.za - Stay far away from mweb 91

MWEB.co.za - Hacking of email accounts

MWEB.co.za - Metrofibre

MWEB.co.za - Email address was cancelled - mweb does not even read all my emails 1

MWEB.co.za - Unlawful debit orders 2

Resolved

MWEB.co.za - Internet activation after fiber installation 1

MWEB.co.za - Installation of fibre-vuma reach going over 30 days since order was placed without contact or rescheduling of an appointment

MWEB.co.za - Fibre installation

MWEB.co.za - Fibre speed 1

View all MWEB.co.za reviews and complaints

MWEB.co.za Contacts

MWEB.co.za phone numbers

087 700 5000

Click up if you have successfully reached MWEB.co.za by calling 087 700 5000 phone number 35 35 users reported that they have successfully reached MWEB.co.za by calling 087 700 5000 phone number Click down if you have unsuccessfully reached MWEB.co.za by calling 087 700 5000 phone number 247 247 users reported that they have UNsuccessfully reached MWEB.co.za by calling 087 700 5000 phone number

Sales

087 700 0777

Click up if you have successfully reached MWEB.co.za by calling 087 700 0777 phone number 0 0 users reported that they have successfully reached MWEB.co.za by calling 087 700 0777 phone number Click down if you have unsuccessfully reached MWEB.co.za by calling 087 700 0777 phone number 16 16 users reported that they have UNsuccessfully reached MWEB.co.za by calling 087 700 0777 phone number

Technical

087 700 2121

Click up if you have successfully reached MWEB.co.za by calling 087 700 2121 phone number 0 0 users reported that they have successfully reached MWEB.co.za by calling 087 700 2121 phone number Click down if you have unsuccessfully reached MWEB.co.za by calling 087 700 2121 phone number 0 0 users reported that they have UNsuccessfully reached MWEB.co.za by calling 087 700 2121 phone number

Billing

More phone numbers

MWEB.co.za emails

mwebinfo@mweb.co.za

100%
Confidence score: 100%

Support

care@mweb.co.za

92%
Confidence score: 92%

Support

support@mweb.co.za

74%
Confidence score: 74%

Support

More emails

MWEB.co.za address

MWEB Building, 100 Fairway Close, Parow, 7500, South Africa

MWEB.co.za social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 16, 2025
View all MWEB.co.za contacts