rude service by craig hess

C Nov 08, 2018

On the 7th November 2018, I called MWeb's help line to assist me with installation of a fibre line. The man who assisted me, Craig Hess, not only was totally impatient with me (as I was uncertain of what to do) - he also had me in tears as he was rude and impolite and made me feel like I was a total imbecile.

Not very helpful at all for someone attending to a "helpline".

I trust that something will be done about this, he certainly needs to be reprimanded for his totally disgusting behaviour!

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