CB Internet Providers MWEB.co.za Complaints #2-21

MWEB.co.za review: Shocking technical support

Eckbert Gevers of US

Jul 16, 2026 6:11 pm UTC

Verified customer

Featured review

Our fibre e went down around 18h15. Tonight I decided to use the chat ootion on there app. It is now 1 hiur and 50 min later and no support. Every now and again the AI chat apologizes and informs me that I am a valuable customer. I am still in the queue.

How does a company stay in business with such pathetic service.

I have asked on previous occasions to speak to a manager. I am still waiting for him to call me.

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MWEB.co.za Contacts

MWEB.co.za phone numbers

087 700 5000

Click up if you have successfully reached MWEB.co.za by calling 087 700 5000 phone number 35 35 users reported that they have successfully reached MWEB.co.za by calling 087 700 5000 phone number Click down if you have unsuccessfully reached MWEB.co.za by calling 087 700 5000 phone number 248 248 users reported that they have UNsuccessfully reached MWEB.co.za by calling 087 700 5000 phone number

Sales

087 700 0777

Click up if you have successfully reached MWEB.co.za by calling 087 700 0777 phone number 0 0 users reported that they have successfully reached MWEB.co.za by calling 087 700 0777 phone number Click down if you have unsuccessfully reached MWEB.co.za by calling 087 700 0777 phone number 17 17 users reported that they have UNsuccessfully reached MWEB.co.za by calling 087 700 0777 phone number

Technical

087 700 2121

Click up if you have successfully reached MWEB.co.za by calling 087 700 2121 phone number 0 0 users reported that they have successfully reached MWEB.co.za by calling 087 700 2121 phone number Click down if you have unsuccessfully reached MWEB.co.za by calling 087 700 2121 phone number 0 0 users reported that they have UNsuccessfully reached MWEB.co.za by calling 087 700 2121 phone number

Billing

More phone numbers

MWEB.co.za emails

mwebinfo@mweb.co.za

100%
Confidence score: 100%

Support

care@mweb.co.za

92%
Confidence score: 92%

Support

support@mweb.co.za

74%
Confidence score: 74%

Support

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MWEB.co.za address

MWEB Building, 100 Fairway Close, Parow, 7500, South Africa

MWEB.co.za social media
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Jul 30, 2026
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