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MultiChoice Africa / DSTVdstv

I am very discussed with dstv and the call center. They are very quick to switch off your dish, but take very long to switch it back on. Calling them and down grading my package to R269 on the 30th September 2019 and on the same day make a payment. But on the 11th September they switched it off. Sending me a sms saying that I need to pay R314. Called the centre waiting very long, finely getting through to someone and the airtime runs out. Call again waiting long again on the line just to get through to someone that tells me her system is off and she can't help me. What do you do because dstv don't reimburse your money for the days that the dish is off. When they are at fault

Ka
Oct 11, 2019

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