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MultiChoice Africa / DSTVblingstallation agent who messed after installation

1
M Jul 25, 2019

The company was suppose to do decoder installation, my setup had Explora with extra View, instead of leaving the setup as is, they open a new account for me with MultiChoice. Now have two account same amount 1. They never called MultiChoice to notify or confirm what they were doing. 2. When i complain to them they keep on saying the notes says of technician, not wanting to hear my story. 3. Refuses to give me email of a person i ca escalate the matter to only gave me general email to support. 4. A disgusting signs that they are not willing to assist. 5. Talks of extra charge if they come and resolve as its its a different job all together.

Please talk to them to resolve my problem.

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