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CB Lawn Mowers MTD Products Wrong part sent refund months
MTD Products

MTD Products review: Wrong part sent refund months

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11:55 pm EDT
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I called spent about 45 minutes ordering a part for my weed eater. They sent completely wrong part. I called as soon as I got it. I had to pay for the right part again. Being told I would get a refund shortly. Today I called and the lady said in 1 to 2 billing cycles? Meaning 1 to 2 months. So you send the wrong part and hold my refund. I will not but from them again. The part coming better not be wrong.

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  1. MTD Products Contacts

  2. MTD Products phone numbers
    +1 (800) 269-6215
    +1 (800) 269-6215
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    +1 (864) 328-8142
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  3. MTD Products address
    5965 Grafton Rd, Valley City, Ohio, 44280-9329, United States
  4. MTD Products social media
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    Jun 05, 2025
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MTD Products Category
MTD Products is ranked 4 among 26 companies in the Lawn Mowers category