Motel 6
reviews and complaints

My name is Laura F. I am a traveling special education teacher, i go from wisconsin to arizona to see a VERY special student, bobby, , who gives me socks whenever i see him.

however, this hotel was absolutely appalling, i left disgusted and full of bed bugs! the stains everywhere were also gross!

call me immediately!

(four, eight o ) 4 four o __ seven, three, 1, 5

The General Manager Patricia is very rude not only to guests but to her employees as well. She does not have any respect towards the workers and constantly complains about them when they are all hard workers and good people. The reason employees cannot do the jobs up to her standards is because they are not given the proper time or supplies in order to do so. I have witnessed multiple incidents where she has spoken to an employee in a demeaning manner and did not even give that employee a chance to explain themselves.

Hello,
I'm writing with feedback and asking for a refund for our night's stay of $89.90. We have been staying at Motel 6 for many many years and this Motel 6 in Gordonsville, PA is far below any I have ever stayed at! We stayed at this location a few years ago, and it has really gone downhill since then. The A/C churned and gurgled all night, seemingly coming on and off randomly as them temperature fluctuated wildly. The toilet took 2 or 3 flushes to empty the bowl every time, and took forever to very loudly refill (my husband said it sounded like the Tardis from Doctor Who). I *think* there was an exhaust fan in the bathroom because it was making noise, but it didn't seem to be doing anything. The refrigerator was unplugged when we arrived and took hours to get cold. The blankets on the bed were stained and gross. We're still sore from the lumpy mattress and pillows. There wasn't even a clock in the room, or creamer for the cheap coffee in the lobby! We cancelled our remaining night's stay and checked out in the morning. I would have been happier sleeping in the car. Looking for your response to our feedback. Please advise!

We left our three day stay early and the property refunded 2 of the 3 nights. We paid with a debit card and the gal took our card to refund the 187.00 onto the same card we had paid with. We were told it immediately would be on our account. It wasnt and when we checked into it we heard corporate mailed a check to our address but we no longer live there. The gal at the property ran oue card and gave us a confirmation of the refund. Corporate then says they have to contact the property to see who was at fault but this all will take a long time, like weeks. Meanwhile we will be sleeping in our car because that's the money we'd use for a room right now. Im very upset and the property says its corporates thing now but corporate just gave us a referral number and said it will be a few weeks. How come you cant just refund our money onto the card we used. Im beyond frustrated.

On August 6-15 2019 My family stayed at Motel 6 on Blackstone & Ashlan in Fresno CA. Ever since the stay it has been guest upstairs from my room making noise until 2 a.m. Heavy traffic.
The cable services was not showing all the channels, and two days ago the whole complete services went out. So my family and I had to sit in a room with no TV services. Call the front desk to see if they can call the cable services to see what they can do. The lady at the front desk told me there weren't anything that she could do and then hung up the phone. I had pay too much money to not have cable service in the room. I feel that I should be compensated for the night I had complaint about. I have severe Chronic health problem so I couldn't just get up and go to another hotels.

Motel 6 in Weatherford, TX. I was in the process of buying a house and needed a place to stay for 19 days until closing. I showed up in person several days a head of time to make the reservation. At that time the reservationist, Jay, quoted me the cost and wrote it down along with the number of the reservation. He also said I could get a small refrigerator and a microwave.
That evening i checked in and I was put in a smoking room. I do not smoke. The plumbing was also not working properly and the carpet was ruined around the outside wall of the tub as I was told by a staff member from leaking. I complained and was put in a non smoking room the next day however, Jay said they could not move the refrigerator or microwave into the room. After talking to the person in housekeeping I was told Jay meant it couldn't be moved until later. Jay was not clear about that and I was beginning to think Jay didn't understand or communicate in English well based on that and the fact that he didn't quote me the correct amount when I made the reservation.
Then, I woke up one morning to 7 Bug bites across my body. Two on one foot, one on the other foot, one on my knee and two on my wrist and one on my elbow. The one on my knee and the two on my wrist were the worse. The two on my wrist caused swelling, redness, burning achey and severe itching.
I had to go to the doctor who thought it was either a spider or scorpion bites. I had to get a steroid shot, antibiotics, pills for itching and a cream to put on the bites not to mention the charge for the doctors office visit.
There is a pool but it has been broken and not in use. There is no hair dryer, iron, coffee pot in rooms. There is fresh coffee in the mornings in the lobby.
I have noticed most late evenings and nights groups of men drinking in the parking lot. A pack of open glass bottles of beer was left at the drivers side of my car door which I found the following morning. Again a staff member told me management is aware that this goes on but doesn't do anything about it. I didn't feel safe going out and returning after dark because of this.
I strongly urge you not to make a reservation at this motel due to my experience with the bugs, lack of honesty quoting charges and honoring the quote for my extended stay, the drinking issues every night and lack of amenities for what you get for your hard earned money. The management here just doesn't care.

This is over priced for what they offer. Just coffee from 6 am to 10 am. We payed for 3 nights but cancelled 2 nights because of what they offered. They have know problem taking the money but giving the refund takes 3 to 5 business days to get put back into your account. Not very clean and my step daughter found a bug in her bed. The web site said free breakfast but that didn't happen.

Last Friday Paid $85+ for room.
1) room was a handicape room not a regular room as reserved.
2) Air Conditioner didnt cool.

3) roaches in bathroom
Notified management.

4) not being able to extend for another night a week later.

Update

Senior found roaches in bathroom (2) showed manager the roach who ordered tenant out w/o a refund or offered another room. Said cone back in 2 days.

It was 105°. Manager disrespected and humiliated Senior by. Stating senior coykd mot be relocated to another room because the roaches would folliw the senior insinuating tenant brought the roaches. Placed 2 security guards in front of room watching senior packing and removing her prooerty.

On 8/8/2019-8/9/2019. Returned to same motel. ( added a tenant who workd nearby so he could get to work on time).

Today 8/10/2019 at 10:30am. Manager ordered out tenants who paid $90 a night because we of the incident regarding roaches previously report.

After paying motel 6 for over a month. We have been treated like trash. Tjis motel has no problem taking money, not providing even the essentials, then discarding at the last minute.
I want a refund and at 3 nights at another motel6

I stayed one night at the Motal 6 Coors Rd location at 6015 Iliff Rd., Albuquerque, New Mexico 87121 on 6/5/2019. I didn't know what they were until my ex-wife identified them on the web. I'd never seen them in my life or even knew of anyone who had experienced them. I after trying to rid the bugs myself, I finally had a professional, Heat Pest Services, ask for Cole Miller 310-988-8347 come into my home to exterminate them on 7/25/2019. It cost me $1, 400 and another $194.18 to board my animals for one night. Total expenses $1, 594.18. I demand a full refund for me expense. I can produce statements for my expenses. I reported this to the office manager on 6/12/2019 and she said she would look into it. I never heard a word from anyone.

Carl John Kroells
[protected] cell phone

I chose to rent a room a Motel 6 yesterday because of their outdoor pool. When checking in I was not notified that the pool was down. I went to use the pool and saw there was a locked up and then went to the office to inquire about the pool. I was told he would be available in 2 hours. After waiting about two and a half hours I saw that the pool was still not open. So once again I asked about the pool. I was told I could use the hot tub around 6 p.m., and the pool around 8 p.m. . Around 8 p.m. I asked about the pool for the third time and I was told that it would be available the next day. the next morning I called the office around 9 a.m. to see if the pool was available once again it is not. So I asked if I could get a late check-out since the pool would be available this afternoon and maybe swimming. Was told no because it is already reserved. No offer of a discount for my inconvenience no courtesy call to let me know it wouldn't be working knowing that I was waiting for it.

Hi

I stayed at Pocatello Motel 6 on Saturday 3rd August in room 157 (booking reference Fliri) and unfortunately I have been badly bitten by bed bugs, 90% are on the back of my body, down my arms, back, legs and feet and then 10% on my front. The bites have appeared over the period Sunday to Tuesday they are extememly itchy and unpleasant I have bought some creams and anti histermine from the chemist (in the UK ) and they are finally starting to reduce inflammation today.

I have been told the discomfort will only last a week.

I think you need to check the room and ensure it is properly cleansed to ensure there are no further episodes I should think it will not be pleasant for a child.

The GM's and his wife especially were incredibly rude to my mother and i. They tried to say they were filling a police report for missing hangers and towels. Why would I take filth stay towels and I'm in a semi 11 months a year. We don't exactly have a place to hang out clothes I found 5 roaches plus bedbugs at me alive. I wasn't allowed to have any visitors and my mom who paid for room had to check in before she could see me. I am absolutely appalled that. Multiple people doing and selling drugs in the parking lot. The towels had black stains all over them and the tub had remenets like someone had just shaved there pubic region in it. I stayed here for a week and didn't speak up, because I was trying to be a good person and let it go. I can no longer keep my mouth shut after he called and yelled at my mom and upset her. When they said they were going to file a police report for stolen stuff that was the last straw. And newly remodeled hotels? They painted a turd. It stills smells like years of cigarette smoke and it's shody contracting at best. Only hot water came out of kitchen sink. I was nothing but respectful and accommodating to all their complaints which is what their job actually is. Something seriously needs to be done about this. I was completely appalled by the way they conducted their business.