My husband and I has been at this hotel since March of this year year. We have not complained about anything even though we could have complained but we stayed to ourselves and we'll abided by the rules. For some reason they moved us a week ago to room 237 from 247 and they put us in a filthy room. Looks like drug users the bathroom for all their drugs because the bathtub is marked up with brown marks everywhere. Mold is at the foot of the bed, the floors are nasty, roaches everywhere! Spiders are in there too. I went to the front office and the lady wouldn't even talk to me and I told her I was the wife of Mr Hodges and treated me like a nobody, like I didn't matter. I was told she will only speak to Mr. Hodges, so I had to go back and get my husband so he could tell him the same thing. My husband is a retired Military and so am I. There's no reason to treat people this way. She refused to move us back and the room is empty. For a company to go so far as to make you uncomfortable but want your money is beyond me. We were staying here until we found a place to live, but since this lady want to be rude, we will asked to be moved to another hotel. Hotel owners, be aware of who you hire because customer service is what help brings your ccompany success and make us want to come back. We've been here going on 6 months, and still showed no respect, gratitude, customer service, nothing!
Desired outcome: All we asked was to be moved back to room 247. It's empty still