Latest Reviews and Complaints
This review was chosen algorithmically as the most valued customer feedback.
Unauthorized charge
I noticed an unauthorized charge of $99.00 on my Direct Express acct dated 10/05/2026. I called Cust Svc. to report this issue. My card was deactivated and my account frozen. On 10/14/26 I rcvd a Fraud Questionnaire mail fro DE. I was unable to complete filling out the form due to some of the info requested was inaccessible, due to my account being locked...
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MontLake Labs complaints: history and resolution overview
MontLake Labs has received 1 complaints on ComplaintsBoard. The first reported case, Unauthorized charge, was published on Oct 17, 2026, and the most recent complaint, Unauthorized charge, was posted on Oct 17, 2026.
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
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MontLake Labs Contacts
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MontLake Labs phone numbersClick up if you have successfully reached MontLake Labs by calling +1 (216) 816-2214 phone number 0 0 users reported that they have successfully reached MontLake Labs by calling +1 (216) 816-2214 phone number Click down if you have unsuccessfully reached MontLake Labs by calling +1 (216) 816-2214 phone number 0 0 users reported that they have UNsuccessfully reached MontLake Labs by calling +1 (216) 816-2214 phone number
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MontLake Labs emailssupport@montlakelabs.com100%Confidence score: 100%
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MontLake Labs address881 Maplewood Ave, Sheffield Lake, Ohio, 44054, United States
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MontLake Labs social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 19, 2026
MontLake Labs Category
MontLake Labs is ranked 334 among 440 companies in the
Investment, Insurance and Financial category
Recent comments about MontLake Labs company
Unauthorized charge1
Good that you got the card reopened, but do not wait for them to act...
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