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MoneyGram Payment Services

MoneyGram Payment Services review: Moneygram customer service

M
Author of the review
7:02 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had a frustrating and disappointing experience with MoneyGram's customer service. Despite multiple attempts to reach out via messages and emails, I received no response whatsoever. My application was abruptly closed without any explanation or follow-up.

The app repeatedly asked me to upload my ID, which I did several times, but it was never accepted—again, with no feedback or comments to clarify the issue. There was no transparency or communication throughout the entire process. This lack of responsiveness and support made the entire experience unnecessarily stressful and inconvenient.

MoneyGram seriously needs to improve its customer service and provide better guidance for users facing technical or verification issues.

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  1. MoneyGram Payment Services Contacts

  2. MoneyGram Payment Services phone numbers
    +1 (800) 666-3947
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    General Questions
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    Transaction
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    Customer Care - English
    +1 (800) 955-7777
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    Customer Care - Spanish
    +1 (952) 591-3839
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    Media Contact
    +1 (214) 979-1418
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    Media Contact
    +1 (214) 999-7687
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    +1 (214) 979-1400
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    Media Contact
    +1 (214) 999-7509
    +1 (214) 999-7509
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    Media Contact
    +1 (214) 533-4193
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    Media Contact
    More phone numbers
  3. MoneyGram Payment Services emails
  4. MoneyGram Payment Services address
    2828 N. Harwood Street, Suite 1500, Dallas, Texas, 75201, United States
  5. MoneyGram Payment Services social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 25, 2025
  7. View all MoneyGram Payment Services contacts
MoneyGram Payment Services Category
MoneyGram Payment Services is ranked 17 among 758 companies in the Investment, Insurance and Financial category
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