CB Dental Services Monarch Dental Complaints #2-21

Monarch Dental review: not receiving services requested

Cheyenne1885 of Dallas, US

Sep 05, 2019 5:20 pm UTC

I visited monarch dental over 2 weeks ago to get a cleaning. After being there 1 hours I was told I needed a doctor release. No one called me to follow up with my requested services. I called a week ago and the office mgr said she would call didn't. I called today and same excuse and was asked to call back tomorrow. Very unprofessional and not a pleasant experience at all. Disorganized and seems to lack communication and follow up skills. Only receive x rays and never was contacted on why I originally came there. I would never refer this office and this has been the worst dental experience of any competing dental office I have ever been to. It was just convenient due to my location. Is it to much to ask for a cleaning? Obviously Here it is but not to much to charge my insurance for x rAys. Very disappointing!

Keywords:

cleaning communication competing dental office dental experience doctor release follow up office manager services x-rays

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Monarch Dental Contacts

Monarch Dental phone numbers

+1 (844) 800-7645

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Customer Service

+1 (714) 824-5018

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North & West Texas & New Mexico

+1 (714) 428-1305

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Southern California & Arizona

+1 (714) 428-1279

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WA, NC, CO, OR & UT

+1 (949) 701-0425

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South Texas

+1 (714) 824-0951

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East Coast, FL, OH, TN, IN, AR, OK

+1 (714) 428-1298

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Monarch Dental emails

contactus@smilebrands.com

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Monarch Dental address

6501 Windcrest Dr., Ste 100, Plano, Texas, 75024-3087, United States

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