Menu
Register
Write a review File a complaint
CB Wellness and Spa Moimooi Scammers - decieptful and suspicious
Moimooi

Moimooi review: Scammers - decieptful and suspicious

U
Author of the review
7:26 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was contacted after entering a competition with moimooi and informed that I was a runner up and had won 1 free month if I became a member. I went and had my "free" treatments which were terrible and actually caused me physical harm and the staff seemed underqualified and underequipped, only to be charged the next day for something I was told would be free, from a debit order I did not authorise. I cancelled immediately after my treatments and now they want to charge me R900 extra as a cancellation fee, I was informed of a cancellation fee but not how much it would be and I cannot afford to pay them such an exorbitant amount, especially for such a terrible experience. I received no written information of this membership that I was essentially tricked into joining and I asked for the recording of the call in which I signed up only for them to tell me I have to pay another R200 for the recording of the call. I am disgusted and absolutely frustrated with this company, do not use their services nor join their membership they are an absolute SCAM! I have contacted my lawyer and my bank, hopefully I can get my money back and be rid of them.

Recommendation: DO NOT JOIN OR USE SERVICES

Resolved

Company has reached out and resolved conflict

0 comments
Add a comment
  1. Moimooi Contacts

  2. Moimooi phone numbers
    +27 870 947 945
    +27 870 947 945
    Click up if you have successfully reached Moimooi by calling +27 870 947 945 phone number 12 12 users reported that they have successfully reached Moimooi by calling +27 870 947 945 phone number Click down if you have unsuccessfully reached Moimooi by calling +27 870 947 945 phone number 5 5 users reported that they have UNsuccessfully reached Moimooi by calling +27 870 947 945 phone number
  3. Moimooi emails
  4. Moimooi address
    The Palms Lifestyle Centre, 145 Sir Lowry Road, Woodstock, South Africa
  5. Moimooi social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 18, 2024
Trending companies