MDBM (Maison De Beaut? Marseille)
Reviews and Complaints

I gotta say, I was pretty disappointed with my experience at MDBM. The bags I got were definitely not handmade, and the quality was just plain bad. Like, really bad. And don't even get me started on the smell of that fake leather - it was enough to make me feel sick.

But the worst part? Trying to return the bags. It's been a total nightmare. I've tried calling the company, but I can't seem to get through to anyone. It's like they don't even care about their customers.

Honestly, I wouldn't recommend MDBM to anyone. Save yourself the hassle and find a different company to buy from.

I ordered from MDBM on March 17th and they said I would get my stuff in 5-7 days. But it's been 4 weeks now! The worst part is that when I email them, it takes them 3 or more days to get back to me. And all they say is "sorry, give it a few more days." It's really frustrating because I was looking forward to using their products and now I don't even know if I'll ever get them. I hope they can improve their customer service and delivery times in the future.

So, I bought a couple of bags from MDBM back in April, but I still haven't received them yet. I've been trying to get in touch with the company to find out when they'll arrive, but they haven't been very helpful. They did respond to my first few emails, but now they're not responding at all. I've asked for a refund, but they haven't given me any indication of when that will happen. It's really frustrating because I was really looking forward to using those bags, but now I'm just stuck waiting and waiting. I hope they get their act together soon and start providing better customer service.

I gotta say, my experience with MDBM was not great. I ordered something that looked real nice on their website, but when it arrived it was not what I was expecting at all. I reached out to them to see what could be done, and they just gave me the runaround. They told me to take pictures and all that jazz, but it just felt like they were stalling for time. And don't even get me started on their return policy. It was way too complicated for my liking. I had to pay for the postage and give them tracking numbers and all that stuff. It was a real hassle. All in all, I would not recommend MDBM. Their customer service is just not up to snuff.

So, I was a bit frustrated with the whole process. But, finally, after two weeks, my bag arrived. And, I must say, it was worth the wait.

The quality of the bag is amazing. The leather is soft and supple, and the stitching is impeccable. The bag is spacious enough to fit all my essentials and more. And, the best part is that it goes with almost everything in my wardrobe.

I also appreciate the fact that MDBM is an eco-friendly brand. They use sustainable materials and ethical practices in their production process. It's always great to support a brand that cares about the environment.

Overall, I'm happy with my purchase from MDBM. Yes, the wait was a bit long and the communication could have been better. But, the quality of the bag and the brand's commitment to sustainability make up for it. I would definitely recommend MDBM to anyone looking for high-quality, eco-friendly fashion.

I recently bought a tote from MDBM (Maison De Beaut? Marseille) and was disappointed to find out that it was not made of leather as described. The only leather on the tote were two small hangtags attached to a string. I was expecting a leather purse and was let down to find out that it was made of vinyl. Although the purse was well constructed, it would have been great if it was made of leather as advertised.

I don't appreciate being deceived and played for a fool. This was a clear case of false advertising and I will be returning the tote. It's frustrating to spend money on a product that doesn't meet the description and expectations. I hope that MDBM will be more honest and transparent in their product descriptions in the future.

I recently purchased a bag from MDBM and was disappointed to find out that it was not made of real leather. The website advertised it as leather, but it doesn't even smell like leather. As someone who usually buys higher priced leather bags, I feel foolish for falling for this. To make matters worse, it took six weeks for the bag to arrive. I would not recommend buying from this company.

I recently had an experience with MDBM (Maison De Beaut? Marseille) and unfortunately it was not a positive one. I purchased a bag from their website, but upon receiving the item, I was disappointed with the quality. It felt cheap and almost like it was made from lower-grade materials. To add insult to injury, the free pouch that came with it appeared to be of similarly low quality and looked as though it could have come from a dollar store.

While I did eventually receive a refund for my purchase, the process to get there was unnecessarily difficult. I had to work to find an address and then sent off several emails, only to be told by various people that they couldn't disclose an address and I would need to speak with a "return specialist." This led to a back-and-forth communication that was both frustrating and time-consuming, and I regret not logging in and keeping better track of my progress.

All in all, I wish I had read reviews before making my purchase from MDBM (Maison De Beaut? Marseille) and would caution others to do the same. While it's possible that my experience was an outlier and others have had positive experiences with this company, my own experience was not a good one and I would advise others to tread carefully.

Dear readers,

I recently purchased a Cholet shoulder bag from Maison De Beauté Marseille (MDBM). The bag was made with napa leather, or so I thought. However, it arrived after several weeks of waiting and was packaged in a small box, which left the bag crammed and slightly creased.

Upon opening the package, I noticed that the 'leather' was thinner than I originally anticipated, had an unusual smell, and felt more like plastic than genuine leather. Disappointed with my purchase, I immediately started the return process, which included paying $18 for the return shipping.

The refund process took a considerable amount of time, and I only received my money back after calling the company and asking about the status of my refund. The entire experience was frustrating and inconvenient for me.

Instead, I would highly recommend purchasing a product from a more reputable company, such as Dooney & Bourke's website, which offers luxurious and high-quality leather bags at a similar price point. I cannot recommend MDBM or their products to anyone else based on my recent experiences with them.

Thank you for taking the time to read my review and allowing me to share my thoughts and experiences with you.

Sincerely,

A disappointed customer

I had recently ordered a purse from the MDBM website and was looking forward to receiving it. However, my excitement was short-lived when I found the exact same purse on sale at a Chinese website for a much lower price. It made me sceptical about the authenticity of my purchase and whether the quality of the purse would match the price I paid for it. After waiting for a month, I finally received my purse, but to my dismay, I found that the packaging was subpar and the quality of the purse fell way below my expectations.

Although the website claimed to have used cow leather for the purse, the material felt different and did not match up to the description. To add to the disappointment, the purse did not justify the high cost charged by the website. If the price were at par with the Chinese website, I would not have minded the quality. But, the price I paid for this purse did not match the low-quality product I received. In conclusion, I would not recommend shopping from MDBM and suggest looking for the same product on Chinese shopping websites for a much cheaper price.