Mint Mobile review: Mint mobile

I called and ordered Mint Mobile. they confirmed they were available in my area and my phone was compatible with their service. I received the sim card in the mail. I transferred my phone to Mint Mobile. I put the sim card as instructed. The phone did not work. I could not make calls. I had to chat on line with their rep. I spent hours trying to get the phone to work. finally, they told me there was no service in my area and the phone would not work. It was Thursday night after *;00 pm when they told me I was stuck now with no phone. I use my phone for work and now I had to order a new service and a new phone. I have to wait 7 to 10 days to get my money back. They did nothing to help me.