failed work
Took my preagnent wife's car in for what I was told a caytalytic converter. Manager stated that his computer read that car was leaking oil into 3rd cylinder and needed repair he quoted me at $1300. I told manager to fix because I needed car to be safe for wife.manager assured me car would be like new drivability. Well a week after they did work oil light...
Read full review of MidasTheir check was fake
I applied for the job as a secret shopper in the company Midas Surveys and Evaluations. I got the check from them and the rep told me to withdraw my money only, but the remaining sum I needed to send to the third party. I was shocked, ‘coz their check was fake and of course no one allowed me to get money or to send it. I have no idea what to do now. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.
Theft of Container Load of Personal Effects
In June of 2008, I accepted a job offer in Nigeria, after 29 years of living in the U.S., and needed to relocate the family there, from Maryland. We, unwittingly, engaged the services of Mr. Demola Oreagba and his company, at that time known as Midas Shipping, but now called Midas International.
Our selection of Midas Shipping/International for our shipping was due to the urgency to relocate quickly, the busy nature of shipping in that particular period, and Mr. Oreagbas affirmation that he had handled similar shipping jobs (in response to all of our queries based on our feelings of unease) previously.
We paid Mr. Oreagba and Midas Shipping/International $18, 000 (and another $1800 for packing and handling) for three (3) 40-foot shipping containers, with an agreement on a designated day for the packing to start and the need for no delays in having our personal effects packed up and moved for shipping (as our flight out of the country was scheduled for departure after the completion of the packing up of our stuff). Packing up and moving of our personal effects to the shipping point was to take no later than two (2) days.
On the morning of the day designated for the move to start, Midas Shipping/International personnel did not show up at the house. I spent all morning, frantically calling Mr. Oreagba trying to figure out why his movers were not at the house. Finally, in the late afternoon, three of his movers showed up with a truck and the worst professional attitude we'd have ever seen.
Rather than methodically pack our stuff, they proceeded to throw things into the packing boxes carelessly, all the while complaining about the work. My wife had to step in (I was out trying to take care of other stuff), caution them and call Mr. Oreagba to complain. The movers were at the house for barely three hours and made just one trip, before they informed my wife that they would have to come back the next day.
The next day, once again, no movers showed up. After frantic calls to Mr. Oreagba, he showed up with his wife and a reduced but different set of movers (who we were told were temporary workers that were called to work for the day and not his regular employees). This same drama continued for the next three days (remember that the packing and moving was supposed to only take two days), completing disorganizing our travel plans.
As a result, instead of traveling with the family to our holiday destination, enroute to Nigeria, I had to stay behind and, at great expense, re-schedule my travel.
Instead of using a storage warehouse with the requisite security arrangements, which is standard and prudent practice, Midas was moving our personal effects from the house and loading them into a 40-foot container (one of the 3 that we'd paid for) which was placed on a flat bed trailer, in front of its offices. On the fifth day of the move, with great concern relative to the pace of the movers, I stopped by Midas' offices in the morning to find out when the move would be completed, as I could not afford to re-schedule my travel again, given this was the peak period for summer travel.
When I requested to see Mr. Oreagba, I was informed that he was not available and that, unfortunately, they had some bad news for me. I was then informed that the container, with ninety (90) percent of all of our personal effects in this world, had been stolen in the middle of the night.
So, my family relocated half-way across the world, to start a new life, with nothing but the clothing that was packed in the suitcases that we traveled with. Now, you would think that Mr. Oreagba would be at his most apologetic, supportive or compassionate, relative to our loss.
Not so. Mr. Oreagba never once called to check on how we were doing (during this time he'd made several visits to Nigeria too), offer any form of interim financial support or even solutions as to how we could deal with our starting life in a new country with no clothing, furniture or cherished sentimental items. To make matters worse, Mr. Oreagba's business was not insured.
Given that we still had ten (10) percent of our personal effects that had not been loaded into the stolen container, we requested that the replacement container (for the stolen one) be used to accommodate them, in addition to a vehicle that we'd left behind. Instead of doing that, Mr. Oreagba/Midas apportioned these items across other peoples' containers, so that we lost some more of these remaining items, as he lost track of them. In addition, our vehicle arrived in Nigeria damaged (because, it was packed with other vehicles in another container).
Half the cars, which were contained in the other two (2) containers, were significantly damaged. The airfreight shipment which we paid Midas separately for ($500), based on the need to ship delicacies and medicines for our twin girls, who were then 2-years old with major allergy issues, which should have arrived in Nigeria in no more than 5 to 10 days, did not arrive until three months after our arrival in Nigeria.
After almost a year of seeking recompense from Midas, with Mr. Oreagba showing no intention of doing so, we had no choice but to sue Mr. Oreagba. An award was made in our favor in 2010. To date, Mr. Oreagba and Midas have not made any payments towards the award. Instead, he makes half-hearted and ridiculous offers through his attorney and third parties, while also claiming that he has no money. However, I understand that for his 50th birthday, he flew friends and family to the Bahamas in celebration.
In conclusion, I have since met multiple persons with horror stories, relative to their dealings with Mr. Oreagba and Midas Shipping or Midas International. So if you are thinking of using their services for anything, DON'T.
The concept of being "economical with the truth" is one that Mr. Oreagba, owner of Midas International would best understand, since that has always been his approach in all of our dealings with him. The following responses to his comments above should reinforce this viewpoint. Indeed, I would agree with him that any person planning to utilize the services of Mr. Oreagba or Midas, should please check out the attachment to this response, a record of the court proceedings.
A. Mr Obiaya house was packed and loaded in 2 days which was a Friday and Saturday and his remaining items in his warehouse was loaded first thing on Monday and the Container was ready for the port.
Mr. Obiaya's Response: I wonder how we could have been packed up in two days (Friday and Saturday), when Mr. Oreagba and his wife were in our house on the Sunday of that weekend, helping to pack us up, since as I mentioned in the report, that his staff barely showed up on Friday and Saturday. As a result, Mr. Oreagba and his wife spent a substantial part of their Sunday doing work that their staff failed to do (although on the witness stand, Mrs. Oreagba perjured herself by stating that she'd never been to our house (we have over four individuals who can attest otherwise). By Monday, the container was only half full, due to the laggard pace of Mr. Oreagba's employees.
B. He never mentioned that he requested that the container should wait for another 2days because he was expecting more goods that he ordered for and that it was overnight of the day that we insisted that the container has to go back to the port that the container was stolen, neither did he state that it took him over a month to provide the list of the items in container to the Prince Georges Police Dept,
Mr. Obiaya's Response: First of all, all the items that were ordered, had already been delivered and loaded into the container by Mr. Oreagba and his employees. However, because of the incompetence, inefficiency and complete unprofessionalism of Mr. Oreagba and his employees, not only was the loading delayed, but Mr. Oreagba had the nerve to want to suggest that the container be sent to the port with about only twenty percent (50%) of our personal effects still remaining to be loaded. As for providing a list of items in the Prince Georges Police Dept, no such request was made to me by Mr. Oreagba or the Police Department. The only request for a list of the items came from my attorney, when we proceeded to sue Mr. Oreagba. As a matter of fact, when I finally contacted the Police Department (as a return phone call), the detective I spoke to indicated that Mr. Oreagba's interaction with them left a whole lot to be desired, in terms of the pursuit of the investigation into the theft. So much so, that there was even an implied possibility of the theft being an inside job.
C. Furthermore he also did not mention that he decided to sue the company after 4months when our insurance refuse our claim for his goods and got a default judgement.
Response: A review of the information under the attachment to this response, would show that the filing of the lawsuit occurred on the 21st of April, 2009, approximately ten (10) months after the theft of the container. In addition, the review would also indicate that a summary judgment was awarded and NOT a default judgement, as stated by Mr. Oreagba. Of note is that during the ten months, Mr. Oreagba displayed, both in actions and words, a callousness and insensitivity of the likes that I have never seen, relative to his dealings with customers to whom he was solely responsible for the theft of, pretty much, all of their worldly goods. Further evidence of this, is the implication in his statement, however false his time line is, that we sued too soon after his insurance refused his claim. It should be noted that Mr. Oreagba's insurance claim was refused because he lacked specific insurance coverage for the use of his parking lot to load containers and, as such, he was seeking to claim the loss under his office rental policy. In other words, not only did he not have a special warehouse for storing items to be shipped, he lacked specific insurance for his moving and shipping business.
D. He also did not mention that we sue our insurance company to see if we can get a judgement that will be able to compesate him.
Response: Mr. Oreagba and his business lacked specific insurance for his shipping business and sought to pull a fast one by suing his rental insurer for his ill-advised action of using his parking lot as a shipping area/warehouse.
Our attorney have reached out to his lawyer more than five times requesting for settlement arrangement on the default judgement and was turned down on every occasion, the latest been December 2013.
E. Indeed, Mr. Oreagba has reached out with what any rational or reasonable person would consider idiotic or stupid offers, as well as threats. For a judgement that is worth $114, 055 (please see attachment), Mr. Oreagba has offered, respectively, to make payments of $200, $400, $600 and some other ridiculous amounts, on a monthly basis. In addition, he has threatened that if these offers are not accepted, that he would file for bankruptcy. Our response has been, please do go right ahead and file for bankruptcy, if that is what he believes is the right response to taking responsibility for his failures. Additionally, Mr. Oreagba has always stated that he has no money, apparently, by ensuring that all of his assets are hidden.
F. All stated above are public record and can be verified from the court records.
Response: Indeed, a review of the court records (please see attached), would clarify which of us is being "economical with the truth".
G. At Midas we strive to ensure the safety and perfect handling of our customer goods and in over 2000 Containers that we have loaded in the course of our business span over 15yrs, Mr Obiaya's container is the only one ever stolen.
and we always make sure that our customer satisfaction is our priority.
Response: I would state categorically, anyone utilizing the services of Midas International, does so at their own peril. It does not matter how many containers have been stolen under Midas' watch. What matters is how the customer is made whole. That is, in our case, for the container that was stolen under Midas' responsibility. To date, Mr. Oreagba's and Midas International's understanding of making sure that "customer satisfaction is our priority" falls very short of our reality as customers. I do not believe that it would be an exaggeration to state that Mr. Oreagba and Midas International represent the quintessential shippers from hell.
H. Finally we will also like to state that Mr Obiaya have been using Midas 2yrs before this incidence and ones after the incidence.
Response: Again, another "economy of truth" by Mr. Oreagba, since we'd only ever used Mr. Oreagba's services twice before (to ship vehicles). Even those experiences were unpleasant ones, as the cars were damaged, by the time they arrived in Nigeria. As indicated in the original report, our use of Mr. Oreagba to ship our personal effects was a product of desperation that was a direct function of timing and shipping season constraints.
Response From Midas on Mr Obiaya Allegation
In as much as we empathise with Mr Obiaya on the loss of his container, we felt that he is been economical with the truth and all this are public record in the circuit court of state of Maryland. We will just like to address some of the points he raised .Mr Obiaya house was packed and loaded in 2 days which was a Friday and Saturday and his remaining items in his warehouse was loaded first thing on Monday and the Container was ready for the port.He never mentioned that he requested that the container should wait for another 2days because he was expecting more goods that he ordered for and that it was overnight of the day that we insisted that the container has to go back to the port that the container was stolen, neither did he state that it took him over a month to provide the list of the items in container to the Prince Georges Police Dept, Furthermore he also did not mention that he decided to sue the company after 4months when our insurance refuse our claim for his goods and got a default judgement.He also did not mention that we sue our insurance company to see if we can get a judgement that will be able to compesate him.Our attorney have reached out to his lawyer more than five times requesting for settlement arrangement on the default judgement and was turned down on every occasion, the latest been December 2013.
All stated above are public record and can be verified from the court records.
At Midas we strive to ensure the safety and perfect handling of our customer goods and in over 2000 Containers that we have loaded in the course of our business span over 15yrs, Mr Obiaya's container is the only one ever stolen.
and we always make sure that our customer satisfaction is our priority.
Finally we will also like to state that Mr Obiaya have been using Midas 2yrs before this incidence and ones after the incidence.
MIdas is very sorry for his loss but all effort to do something have always been frustrated.
Thank you
oil change from hell
I took my 2004 Nissan Altima to Midas for a regular oil change/rotate oil tires and I had bee going to them for about 2 years or so. The next day I noticed oil spots under my car so I went back.. The same technician that did the oil changed checked again only under the car and replaced the oil filter. Later, I drove over 65 mph noticed the smoke coming under my hood and cloud of smoke coming from the tail pipe. I pulled over and checked under the hood and realized the tech forgot to put back the oil cap. I called them and had told them what happen because I was near a Auto Zone I walked to purchase oil cap, funnel and 5 qts oil. Added all 5 qts but the oil light never came on. I went back to Midas and they cleaned off the oil around the engine and refunded back the money with a apology. This could had cost me an engine.
There are some transaction pendings in my account from Google Glu Mobile and Midas.Google.com since 16th Jan, 2014.I don't really know about this unauthorised charges.Can you please act on to this matter as soon as possible.
took my car in had just had work done by Midas about two weeks ago and told my mother and me that no animal could have striped the coating off the oil pan wires so I filed a police report that someone tampered with car and they tell police that is not what they told us.
MIDAS INC. Immigration Consultants – FRAUDS!!!! - Don't let them play with your career
Address: A-22, 1st Floor, Block- A, Sevak Park Dwarka Mor, Near Dwarka Mor Metro Station, New Delhi-110059
Website: http://www.midasinc.in/
In October 2011 we received an email from Midas Inc. Stating that I have a good chance of getting my Canadian PR all I need to do is send in my documents for a free assessment. So I did. In 2 days I received an email from their end saying that I qualify for the PR and they can help me get a job in Canada along with the PR.
We decided to meet them and so we fixed up a meeting with their representative. She explained the whole process and said that they will get me a job (interviews taken through a video conferencing)... get my AEO and finally file my PR within 9 – 12 months. I was very convinced and decided to give it a go..
They took all the documents from me in May. I started suspecting that something was wrong when they got 1 formed filled 4 – 5 times. The form was very basic and just required my family details. I used to get no calls from their end so I followed up with them every now and then. In May they said that my papers have been filled and I have to wait for 3 months. I asked them for what did you file my papers for? I don’t even have a Job offer or an AEO. They said 1st we file the acceptance and then we will get me a job. I asked them why I wasn’t told anything about the acceptance before. They said it is an important part of the process. I researched on my own but could not get an answer for what acceptance really means. In July after constant inquiry I found that they didn’t send my papers for anything. After shouting at them they sent my papers (don’t know where they sent it) and just mailed a postal courier slip to prove that they sent it. They said I will receive an email from the Canadian authorities informing if they accepted my application or not. I didn’t receive any thing for for 2 months.. I was all worried I knew something was not right.. they then said that my 3 months period ends on 27 feb. If by then I don’t receive anything they will contact the Canadian authorities them self. On 27th my patience ended and I decided to go and meet the. And I couldn’t believe what they said next- they told me that my application was rejected.. I told them that according to you I should have gotten a reply on my email regarding that but I didn’t get any. How do u know if it got rejected? They gave me a letter from Canadian authorities who stated that my application was incomplete, didn’t contain any Job offer or AEO (They didn’t even work on my AEO). And the date at which the application was sent by the Canadian authorities was 20th Nov 2012 and I was not informed about it till 27th Feb 2013. More over.. They didn’t send my AEO (How can they send an incomplete application). They didn’t do anything regarding it. And when I read the full application I was shocked to know that they directly applied for my PR and not the acceptance. A straight jump from step 1 to step 4. Where did step 2 and 3 go? They took INR Rs. 2, 50, 000 from me. I am now struggling to get a refund back from them. They are sending me emails from a fake legal ID... and outsourced a lawyer who till now doesn’t even know my name or details regarding the refund (it’s been more than a month since I filled for it).
It is a request Please DO NOT trust MIDAS Inc. They are nothing but a bunch of unprofessional and unqualified FRAUDS! I got trapped but I don’t want anyone else to fall in their trap.
If you have any concerns or would like to know more contact me directly at: rs2013.[protected]@gmail.com
Please don’t let them play with you career.
True in every sense atleast i can say so ... They r fraud, dont have any documents to show their GENUINITY. There every words r fraud . Even the Branch Manager is also a lier, She has full knowledge of duping ppl.
fake auto repair estimate
Grimes says, “There is no markings on your belt, your belt is worn, you need to replace it.” A lie implying that the brand labeling scan code times the car.Complained to AZ AG BBB and his reply was in part, "... manager went out and did a preliminary check, and said that the problem could be related to the timing belt. he didn't know for sure yet." For full...
could not find the real problem
I was on a business trip in Rockville, MD. I noticed that the temperature gauge went beyond the red dot. I cooled the engine down overnight. The following morning, I brought the car to the nearest Midas shop (1460 Rockville Pike, Rockville, MD 20852). I was told that the reason for the engine overheating was the leak in the radiator and this radiator...
Read full review of Midasbad brakes
Bad brakes and service... These are so called brake Experts ?!1 year ago I got an emergency brake job here, it already failed! I got it fixed at a shop I trust. After dealing with the manager trying to reconcile the problems, he refuses to take responsibility for negligent installation. Essentially the calipers were not properly lubricated and the rotors and pads wore out at an extremely fast rate. He refuses to accept this as reality, and has given me nothing but trouble when trying to resolve the problem, suggesting it was my fault every step of the way. I could not be any more displeased with the representative from this branch whom I am dealing with. I do not trust them to install brakes any more, even if he offered to repair it for free after everything, how could I trust it was done correctly this time? Short story, do not deal with these people, they charge nearly double of what a good reputable hometown mechanic does, and they do not offer sufficient compensation,
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraud
Midas Asset Exchange has collected money from their customers and pretendet to invest them in precious metals. In fact they abused the money and the company was closed mid of 2011 without any notice to its clients. To get the case prosecuted plese file a formal complaint with the FBI burreau of North Miami Beach. Please let me know if you have been affected as well, thanks, GeoPet
Read full review of MidasFailure to do work contracted
I left my car in at Midas, Edmonton, AB, for work contracted by way of their special coupon on 20/June/2012.
They did not carry out the work they contracted to do.
I went to them in goodfaith and trusted them to perform as contracted.
I have advised Midas, Head Office.
I had a call from their manager and he said he would refund my money.
He has not done so and has not returned my 'phone call.
D Forbes
overcharged for services
I was over charged for services rendered by this shop. I was never quoted a price for alleged tire rods that i needed. The rep went on to say that he quoted me the price and he swears on his dead father that he quoted me. If he would have quoted me 600 for brake service i would have told him to take my car off the lift and give it back to me. I feel that i...
Read full review of Midasdeceptive sales; charged for fake repairs
Note: This initially occurred last year. I found this site and thought I would warn everyone as there was no follow through by local or national management.
I intially went to this place because I had a check engine light on. They told me that I needed exhaust work (catalatic coverter, egr valve) which would correct the problem. Well, after picking up my vehicle (about $2, 000.00 worth of 'work') I quickly found out that I still had the original problem that I went to Midas with – the check engine light is still on. It did not come on right away but did so on my drive from Lake Jackson to Angleton. So, I went to AutoZone and had the system scanned. The printout verified that there were still problems with the EGR system.
The Midas receipt showed 'work' done on the EGR system. I feel like I have been led down a path of expensive repairs compounded by doing without my vehicle, and the issue which I was told was corrected still exists. Also they had a notation on the Midas receipt “Items Declined By Customer”. They were not ‘declined’ by me because I was told that the work that was being done was going to correct the check engine light issue.
I made a complaint due to paying about $2, 000.00 with no resolution to my problem. I was later contacted by a Houston-based General 'Manager' who requested I go back to have the issue addressed. I did and was met by the owner, a man by the name of John. He was very clear that he only runs an honest business. I left my vehicle for them to examine. I was contacted the next day and notified that the problem was identified..it was an EGR valve (which was indicated by the AutoZone scan as well). I did note to myself that was one of the parts which was not taken care of on the first go around. I returned John’s call and he let me know the particulars, and then dutifully advised that although Midas was good enough to replace some parts at no cost the last time, they were going to charge me for this one, $119.07, in order to correct the problem. He said they would need to drive the car to make sure everything was okay, etc, and that I could pick it up later. I got home from Houston later that dya and checked out my vehicle which my son picked up for me. I regret to say that I was not surprised when I saw the Check Engine light was still illuminated.
I went back to AutoZone to get another scan done and, well, the same problem persisted. Doesn't Midas recheck their work? Do they check the scan codes to see if the problem(s) still persist? Are they really doing the work? If they are, is that Midas using substandard parts or labor? Am I a victim of a skilled upsale?
I had initially requested a part at this location, and it was going to be under $500.00. I should not have listened when I was contacted to have the other repairs which were needed (I was told) in order to correct this issue. It was going to save me money, etc.
At this point I have paid, in good faith, $2030.57 to Midas, Lake Jackson, TX; however, no resolution to my issue. I cannot see myself going back to that store, and I am on the fence as to whether I can go to another Midas. It has been almost a year and I still will not go to a Midas.
I am posting this in hope that no one else gets taken too.
unfair business practices
I would like to submit a formal complaint against Mr. Sam Ayoubia, Independent Owner of Midas located at 3149 South Broad Street, Hamilton Twp., NJ 08610. I own a 2004 Mitsubishi Galant which I pride myself on continuous and timely maintenance and keeping my car looking and running fabulously! I had an appointment for brake pad replacement of the front end...
Read full review of Midashorrific customer service
It was yesterday December 7th, 2011 when I decided to stop by Midas at Automobile Blvd., Silver Spring, MD 20904. It was pouring outside and I came at the time the store was supposed to open, which was 7:30 am. The manager didn't arrive until almost 8 am. As I was complaining about his tardiness, he was simply saying it was raining and I was late. The...
Read full review of MidasThey destroyed my engine
I bought the car in to have an exhaust welded on. I recieved the car back with a blown engine. I am talking broken rockers, push rods. They blamed me saying i bought it in like that. the exhaust they welded also fell off in a few days. I complained to BBB and to there corporate. BBB sided with them and corporate woudn't fix my engine. They did weld a new lower quality exhaust. That new exhaust rattled the moment i started it up when they returned the car. I had to dish out 300 bucks to fix the broken valve train. NEVER GO TO MIDAS EVER! They can't do anything and will not accept responsibility. It is not even worth suing cause they are prepared with a team of lawyers.
The complaint has been investigated and resolved to the customer’s satisfaction.
take you car to a certified mechanic or to the dealership. these places don't take the responsibility when one of their employees forget to replace fluids or put something back together, grease monkey oil change service centers. including Midas and especially brakes plus. all rip offs. my best friend blew his engine after grease monkey forgot to put oil back in the car, . and claimed no fault of there's . i quit taking my cars to mechanics that have a certified mechanic on duty, but that doesn't mean all the mechanics working for them are certified. as i found out across the street from me. don't let the junkyard dogs get a hold of your car .. but the dealership will do a more thorough job.
crooks
we had to have new tires for our suv so we went to midas to get the special tires they had offered on t.v. That was our first mistake..we purchased 4 new bridgstone tires and they all were wore out within 20, 000 miles..do oyu think they will cover the warranty..well hell no they dident, thy told us to go to a tire dealer for warranty so we did and when we...
Read full review of Midasreceived car in bad shape
I brought in my 2006 Chrysler Touring in to Midas so they can replace my tie rods and perform a oil change. As soon as I pick up my vehicle, I notice a loud ticking sound coming from the hood. I brought my car to Midas c0mplaining about the noise and they keep denying that they ruined my car in any way. I basically brought my car in to Midas to fix a...
Read full review of Midastire rip off
1722 s. Market street in chattanooga, tn are crooks, liars, scam artist's, and I will never step foot into another midas as long as I live. I bought 4 tires from them and they wore out in 24000 miles and they will not honor any warranty. All that place is is a cover up for a real repair facility. They have no idea about car repair jst how to rip you off... Please dont ever go there for your sake.. Trust me I used to work there and the way she would bs people and midas corporate and imbezzle money just makes me sick.. Not to mention how bad tva is getting ripped everytime they bring there vehicles to them..
midas of seven hills, ohio
I have a 1997 Ford Econoline van that needed a new muffler. I had previously replaced it at Midas of Seven Hills Ohio and it had a lifetime warranty. No problem, right??? WRONG! I was told on the phone that labor would be about $98 and a few bucks more for the tailpipe. So I made an appointment with the person who gave me the quote. I was told to bring my...
Read full review of Midas and 2 commentsrudness from midas manager
There was not any courtesy from the MIDAS Manager from this store when you called to check on the warranty of a previous job done about six months ago. I went to another car center to get an oil change and was informed that the oil pan had to be changed because the oil plug would not seal properly. They could not make any oil change. I called the MIDAS Manager to see if he could give me an appointment to check on that oil pan thinking that I had bought that part from them with a warranty. He was very defensive and rude and gave a lecture about breaking something of my mother's. His behavior was childish and extremely rude and certainly not the proper customer service experience that I expect as a repeat MIDAS customer. I came with a serious problem this person and I was treated by him like if the last thing he wanted was my business, and that is what I am going to give to MIDAS. This employee needs to be disciplined and perhaps taught about manners and respect.
The complaint has been investigated and resolved to the customer’s satisfaction.
Or you need to be taught that if you go other places for oil changes that you can't blame one place for a drain plug issue. Metal on metal loosen and tighten over time will wear. Also learn how to tell the whole story! Did they just put a new oil pan on 6 months ago or did they change your oil last? You didn't go back to them for an oil change... So what is it? Just going to who has the best coupon? Ps standard oil change is 3 months/3000 miles.
Overview of Midas complaint handling
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Midas contacts
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Midas phone numbers+1 (800) 621-8545+1 (800) 621-8545Click up if you have successfully reached Midas by calling +1 (800) 621-8545 phone number 0 0 users reported that they have successfully reached Midas by calling +1 (800) 621-8545 phone number Click up if you have UNsuccessfully reached Midas by calling +1 (800) 621-8545 phone number 0 0 users reported that they have UNsuccessfully reached Midas by calling +1 (800) 621-8545 phone number
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Midas emailsconsumerrelationsmidas@tbccorp.com100%Confidence score: 100%Support
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Midas headquarters823 Donald Ross Road, Juno Beach, Florida, 33408, United States
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Midas social media
Most discussed Midas complaints
Terrible experience!Recent comments about Midas company
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