I called Midas to inquire about the free inspection service. Jonathan i belive, set me an time to come in due to i had to leave no later than 230 pm. I arrived at 12 pm. And i sat until 230p Thats when he explained it was only 150 00 for the balance. I had explained prior that i was sure about the car and wanted to know more. He replied no problem at NO cost and I can get a free diagnosis for my car. But after waiting over two hours , I had no room to discuss the disagreement I had with no authorization for the service he had billed me for. I was charged 150.00 for a wheel balance I never asked for. I explained the back endseen to be making noise. So he explained they fixed it, but its no fixed and fixing it without and knowledge they were doing unauthorized work. I asked why did he fix anything on a car I was to return. He said nothing.
Claimed loss: I lost 150 00 for a job that was to be free. I called and ask how much for an inspection? He replied the ir inspections were free of charge.
Desired outcome: Refund. The did not consult me about the work performed on my car. Prior to coming he explained it would be free and acted Luke I asked them to performe and unauthorized work .
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