Menu
Write a review
File a complaint
Midas

Midas review: I went in to get my car inspectioned. And was charged for a service I didn't request

V
Author of the review
1:12 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I called Midas to inquire about the free inspection service. Jonathan i belive, set me an time to come in due to i had to leave no later than 230 pm. I arrived at 12 pm. And i sat until 230p Thats when he explained it was only 150 00 for the balance. I had explained prior that i was sure about the car and wanted to know more. He replied no problem at NO cost and I can get a free diagnosis for my car. But after waiting over two hours , I had no room to discuss the disagreement I had with no authorization for the service he had billed me for. I was charged 150.00 for a wheel balance I never asked for. I explained the back endseen to be making noise. So he explained they fixed it, but its no fixed and fixing it without and knowledge they were doing unauthorized work. I asked why did he fix anything on a car I was to return. He said nothing.

Claimed loss: I lost 150 00 for a job that was to be free. I called and ask how much for an inspection? He replied the ir inspections were free of charge.

Desired outcome: Refund. The did not consult me about the work performed on my car. Prior to coming he explained it would be free and acted Luke I asked them to performe and unauthorized work .

Confidential Information Hidden: This section contains confidential information visible to verified Midas representatives only. If you are affiliated with Midas, please claim your business to access these details.

View 0 more photos
0 comments
Add a comment

More Midas reviews & complaints

Midas - fraudulent billing and gouging 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Midas - overcharging 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Midas - messed up my entire break system 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Midas - awful experience 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Midas reviews and complaints
  1. Midas Contacts

  2. Midas phone numbers
    Click up if you have successfully reached Midas by calling +1 (800) 621-8545 phone number 0 0 users reported that they have successfully reached Midas by calling +1 (800) 621-8545 phone number Click down if you have unsuccessfully reached Midas by calling +1 (800) 621-8545 phone number 0 0 users reported that they have UNsuccessfully reached Midas by calling +1 (800) 621-8545 phone number
  3. Midas emails
  4. Midas address
    823 Donald Ross Road, Juno Beach, Florida, 33408, United States
  5. Midas social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 25, 2026
  7. View all Midas contacts
Midas Category
Midas is ranked 34 among 358 companies in the Auto Parts and Repair Stores category