The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Microsoft Corporation Complaints & Reviews

Microsoft Corporation / refund

Jim Mann on Aug 9, 2018

Please stop calling with someone who does not speak plane english or is from a different country as I do not hear well and can not understand them your tech support program has ruined two computers and I do not wish to lose a third so if you must talk with me please SEND AND EMAIL or write...

Microsoft / unethical behaviour

Alec Cook on Aug 8, 2018

I purchased an XP247 yesterday and when I loaded the disc nothing appeared on the screen. I the entered your chat service with Olivia"I think" When I explained my problem she asaid she would pass me over to technical dept and asked for my telephone number. "minutes later I got a...

Microsoft / email

Viatcheslav on Aug 5, 2018

Microsoft corrupted my email and no one helps. Microsoft terrorizing me, 60 years old permanently disabled woman every day asking more and more proof that it is my account and does not let me in. CA Attorney General, US Attorney General, FCC, FTC, BBB Washington State, no one do anything...

Microsoft / office and lack of customer service

Jody Hanson on Jul 21, 2018

An Open Letter to Satyan Nadella, CEO of Microsoft Dear Mr. Nadella, As the CEO of Microsoft, I think you should be aware of how your support staff deal with clients and how frustrating it is to try to recover an account because of a typo. As a writer/editor/on-line English teacher my world...

Microsoft Corporation / surface laptop

Sithe on Jul 5, 2018

My surface shut down by itself 2 months ago. When I turned it on it asked for the BitLocker key. It didn't accept my key so I called Microsoft Service, an employee told me I should take it to an expert, I took it there and paid 40 euros. In the meantime I called again and another employee...

Microsoft Corporation / microsoft powerpoint

JarbeyR on Jun 28, 2018

I downloaded a Microsoft app that cost me nearly 100 dollars but no where in the app or when you get the app does it say it's a monthly payment so now theirs 106 dollars being taken out of my bank account, I would like my money back and also get rid off the app or the Microsoft PowerPoint...

Microsoft Corporation / visio 2016 pricing

PacNorth on Jun 25, 2018

Have been a microsoft customer since windows 3.1 in 1992. I have numerous windows keys, office keys, project and visio keys. Recently I replaced my windows 7 ultimate desktop with a windows 10 workstation. Microsoft convinced to me go with office 365 to replace my office professional 2010...

Microsoft Corporation / refund not mailed as promised

Joadam on Jun 20, 2018

On february 4th, 2018 I purchased what I thought was the professional microsoft office product from best buy. When I received my new laptop with the microsoft office product installed I noticed it was the home and student version which was of no use to me. I called best buy to return the...

Microsoft Corporation / hotmail and live account

Nicky Sass Fransman on Jun 20, 2018

My name is Nicky Sass. I am a south African and my hotmail and live account was hacked on the 12th of April 2018 by a computer based in Nigeria. They have change my security settings I have tried to contact your departments on numerous times and answered all the relevant security...

Microsoft Corporation / surface pro 1724 128gb 03784763353 function keys not working

Dilum Dissanayake on Jun 19, 2018

I bought a surface pro on 2016 with extended warranty. I was able to replace my surface pro during warranty period due to some product issues. now I have problem of using function keys (Ctl+ c, F1, F2...).Today I have taken to the store and show them they said my key pad faulty and it will...

Microsoft Corporation / office 2013

Don Kubicki on Jun 8, 2018

Three years ago I purchased Office Home for three devices. Today Microsoft updated my desktop and uninstalled my programs without my permission. How do I get my programs back on my computer and other devices? I paid for the Microsoft Office Suite with permanent installation and now...

Microsoft Corporation / email

stephen Ricci on Jun 6, 2018

My email account has been locked by your company, I have tried 3 times to go through the process of providing sent email addresses and subject lines with no success. I have tried calling many, many times and I cannot get through to a live person, can someone PLEASE call me? My...

Microsoft Corporation / unauthorised payment and personal microsoft account now causing problems with my edu account.

Dana Tietjen on Jun 6, 2018

To whom it may concern, This personal account was cancelled last year on the 17/10. I started university, installed my free software and cancelled this account online. Why have you been billing me? I have paid another full year when I have a free account! For the past 3 weeks I have...

Microsoft Corporation / unauthorised debit card charges

Manikandan Chennai on Jun 5, 2018

I received one message to my cell phone from my bank that "rs.424.80 spent on pos/ecom using ib debit card on 06/06/2018 23.09 at microsoft * office 36 msbill from my bank account" Without my authorization an amount of rs.424.80/- has been deducted/debited on pos/ecom using my debit card on...

Microsoft Corporation / customer service, technical assistance, commercial support, etc...

avera510 on Jun 5, 2018

CASE # 1428657229 I have been working on for over 8 hours and have gotten zero help. They messed my computer up worse than it started. Then they hang up and disconnect from your computer. I have called back numerous times and just keep getting transferred over and over and hung up on. I...

Microsoft Corporation / malware computer hacked after microsoft edge did updates on my computer automatically.

Lynda Viles on Jun 5, 2018

May 28, 2018 Automatic updates from Microsoft Edge. On may 29, 2018 front screen of my computer pops up malware virus must call 1-855-559-7512. I could not get on internet or look at anything else. I called the number. talked to Michael Adams an Indian. He claimed he work for Microsoft...

Microsoft Corporation / surface pro 3 data lost

Sompoche on May 31, 2018

Our IT team have sent e-mail to Microsoft to complaint the problem as per below. However, there is not any response back for a week. Myself as a user who got direct disaster from the important data lost would like to follow up and would get your response and responsibility ASAP: 1) What i...

Microsoft Corporation / customer service

Sharon Cain on May 28, 2018

Impossible to retrieve my email account after having my phone number changed. After spending over 1(one) hour with your representatives, They were not able to resolve my situation. You claim that my account was compromised and locked me out of access to it. On top I was told that it will take...

Microsoft Corporation / windows 10 latest update

d3an79 on May 24, 2018

I have a solid state hard drive as my main drive which all essential windows functionality and games installed to it. To save space i install other programs, and games that don't require the speed, to the D drive. After the latest update every program and game (steam) on the D drive ha...

Microsoft Corporation / microsoft surface book

O k pathak on May 23, 2018

Hi I have just started my own business and for the same I ordered microsoft surface book First time I wanted to switch to microsoft surface from laptop also I need it fast but it was my mistake I choose kogan to purchase I thought its microsoft dealer must be of quality people. I ordered...