MetroPCS — the states new castle county police

So got my phone was having trouble making calls went back to metro had to buy a sim card so I did it not even 2 weeks in and my calls are dropping so I call metro and tell they tell me go buy another sim card I tell them that's not fair well they cut my phone off and want me to pay the bill for a phone I could hardly make calls and wouldn't credit my account for anything

• Updated by Diane Mozee, Oct 01, 2019

  Got my phone call the drop in keep saying no SIM card I call your representative they're telling me to go buy a new SIM card I don't understand how after I pay for that one now my service is off you don't want me to pay $50 but I hardly use my phone all month because it is the situation and you're not willing to give me any credit