The complaint has been investigated and
resolved to the customer's satisfactionResolved MetLife Dental — none payment
resolved to the customer's satisfaction
This carrier was my primary and my spouse's secondary and claims were submitted for him and they refused to pay each time requesting more information from Dentist via a generic letter. They continued to deny payment until the carrier cut-off date was reached then stated they no longer needed to pay because they no longer cover the employer on the claim. So in the end, we are stuck paying a $1050 bill.