Mercedes-Benz of Gainesville’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of luxury car buyers are dissatisfied with purchase experience.
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Got myself a 2021 C300 Mercedes from Mercedes-Benz of Gainesville on April 7
Got myself a 2021 C300 Mercedes from Mercedes-Benz of Gainesville on April 7. I also got some extra stuff with it. But on August 24, I sold the car to Lexus of Wesley Chapel. They told me that I could get a refund on the extra stuff. The extra stuff cost me $7,081. I sent all the papers to Mercedes-Benz of Gainesville for the refund on August 25. But they didn't say anything about it. They didn't even tell me if they needed more info. So, I called the Customer Care Department on December 3. They sent emails to everyone involved, but nothing happened. I want my refund, and I deserve it. Mercedes-Benz of Gainesville hasn't done anything to fix this problem.
I had a lot of problems with this dealership
I had a lot of problems with this dealership. I went there in 2019 and asked for a quote on a car, but they didn't send me any information even after I emailed them. I think they were being sexist and didn't think I could afford the car, so I bought it somewhere else. But now I have to go back there for service because it's the closest dealership to me. I have an SUV and I always ask for a bigger loaner car, but they never have one available. My family doesn't fit in the small sedans they offer. I talked to a manager and he was really rude to me and didn't try to help me at all. I've been having problems with my keys and they won't help me or make new ones. Sometimes my son gets locked in the car and the keys don't work. Why can't they just make new keys? I contacted customer service, but they haven't done anything yet.
Is Mercedes-Benz of Gainesville Legit?
Mercedes-Benz of Gainesville earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Mercedes-Benz of Gainesville. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Mercedes-Benz of Gainesville has claimed the domain name for mbofgainesville.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Mbofgainesville.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Mercedes-Benz of Gainesville protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Mercedes-Benz of Gainesville has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Mercedes-Benz of Gainesville complaint handling
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Mercedes-Benz of Gainesville Contacts
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Mercedes-Benz of Gainesville phone numbers+1 (888) 565-0224+1 (888) 565-0224Click up if you have successfully reached Mercedes-Benz of Gainesville by calling +1 (888) 565-0224 phone number 0 0 users reported that they have successfully reached Mercedes-Benz of Gainesville by calling +1 (888) 565-0224 phone number Click down if you have unsuccessfully reached Mercedes-Benz of Gainesville by calling +1 (888) 565-0224 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz of Gainesville by calling +1 (888) 565-0224 phone number
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Mercedes-Benz of Gainesville address4000 N Main St, Gainesville, Florida, 32609-1401, United States
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Mercedes-Benz of Gainesville social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 04, 2025
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