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C Aug 14, 2018

I have a window on backorder, RICE 84629. While shopping, there was one window on the shelf and the clerk said there were four others in stock. There ended up being only 3 total. There are 11 showing in stock at your Eau Claire West store. If the salesman had said I could get the last one in Eau Claire, I would have done so.

Why can't I get one of those in stock at Eau Claire (without paying the 25% restock fee) instead of waiting for the manufacturer back order?

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