The complaint has been investigated and
resolved to the customer's satisfactionResolved Menards — charged for products not received
resolved to the customer's satisfaction
We purchased a few thousand dollars in pavers Sept. 2017. The delivery company for Menards calls and tells us they are short by 700 pavers. The total amount for all the pavers has been charged on our card. So they deliver what is available. A week later my Husband calls Menards and the rest are available. They want to charge us again for delivering a product that THEY shorted US on. Not our problem! They will not work with us at all. We have spent literally thousands of dollars there over the years, we have no other home improvement store to go to. Manager isn't there, how convienient. Can't get a hold of Corporate, can't get a hold of credit card company, what a joke! Save Big Money, NOT! Get ripped off, YES! NO CUSTOMER SERVICE, ABSOLUTELY!!!
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