Jay's Home Improvement Homeowners Reviews and Complaints

Latest Reviews and Complaints

E. D'Amore

Verified customer

I hired Jay's Home Improvement to add 6 feet to the back of my house so a bathroom could be installed adjoining the bedroom

I hired Jay's Home Improvement to add 6 feet to the back of my house so a bathroom could be installed adjoining the bedroom. The floors were not level, and the ceiling leaked every time it rained. The sheet rock and insulation was damaged and had to be replaced. The electrical wiring was not secured in the crawl space. The bathroom light switch was installed in the bedroom instead of the bathroom. The bathroom plumbing leaked as well. Another addition was added for a laundry room. The roof leaked there and damaged the sheet rock and floors.

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How responsive is Jay's Home Improvement's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Jay's Home Improvement has received 1 complaints on ComplaintsBoard. The first reported case, I hired Jay's Home Improvement to add 6 feet to the back of my house so a bathroom could be installed adjoining the bedroom, was published on Jul 8, 2023, and the most recent complaint, I hired Jay's Home Improvement to add 6 feet to the back of my house so a bathroom could be installed adjoining the bedroom, was posted on Jul 8, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Jay's Home Improvement Legit?

Jay's Home Improvement earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Jay's Home Improvement to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Jay's Home Improvement is known for their high standards and safety. If you're thinking about dealing with Jay's Home Improvement, it's wise to check how they handle complaints.

Jay's Home Improvement has registered the domain name for facebook.com for more than one year, which may indicate stability and longevity.

Facebook.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Facebook.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Facebook.com you are considering visiting, which is associated with Jay's Home Improvement, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Jay's Home Improvement website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

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We conducted a search on social media and found several negative reviews related to Jay's Home Improvement. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Jay's Home Improvement Contacts

Jay's Home Improvement phone numbers

+1 (256) 945-2548

Click up if you have successfully reached Jay's Home Improvement by calling +1 (256) 945-2548 phone number 0 0 users reported that they have successfully reached Jay's Home Improvement by calling +1 (256) 945-2548 phone number Click down if you have unsuccessfully reached Jay's Home Improvement by calling +1 (256) 945-2548 phone number 0 0 users reported that they have UNsuccessfully reached Jay's Home Improvement by calling +1 (256) 945-2548 phone number

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Sep 18, 2026