Melbet review: Account verification and nid correction

I want to make it clear that the Melbet authorities have blocked my verified email (hcnbxxb@gmail.com), which is why I am now contacting you using this new email address: mdmamun4001188@gmail.com. My verified phone number ([protected]) is still under my control and should be sufficient as proof of my identity."

Dear Team,

I am writing this as a final follow-up regarding my account issue.

User ID: [protected]
Registered Email: hcnbxxb@gmail.com
Phone Number: [protected]
Name on NID: Md Morshed
Account Name: Anik

I have now followed your instructions strictly and sent a complete follow-up email from my registered email address (hcnbxxb@gmail.com) to your security@mel.bet address. The email included all the requested documents:

Front and back photos of my National ID (NID)

A selfie holding the NID with your email thread visible

Screenshots showing proof that the emails were sent successfully

Even after this, I have not received any reply from your security department. This delay is unjustified and deeply disappointing.

Let me repeat — I am fully cooperating and trying my best to resolve this peacefully. I have provided proof of ownership, including my verified mobile number ([protected]) which is still under my control. I am not trying to avoid your process; I simply want my account verified so I can withdraw my legitimate funds.

If I continue to be ignored despite fulfilling all your conditions, I will have no choice but to escalate the matter to Curacao eGaming, public consumer forums, and legal support channels with complete documentation and timeline proof.

Please take this matter seriously and resolve it without further delay.

Thank you for your time and understanding.

Sincerely,
Md Morshed
User ID: [protected]
Email: hcnbxxb@gmail.com
Phone: [protected]

Final Follow-up: Urgent Action Required Regarding My Account and Withheld Funds

Dear melbet team

I am writing this as a final attempt to receive a resolution regarding my account issue that I have been trying to solve for the past 9 days without success. Despite submitting all required documents multiple times, including:

My valid National ID (NID) showing my real name “Md Morshed”

A video and PDF bank statement with relevant transactions

Selfie with my NID and evidence of account ownership

My verified email address (hcnbxxb@gmail.com) and phone number (+[protected])

I have not received any meaningful update. Most departments (including the security team and license authority) replied once, then ignored further communication. This treatment is deeply unfair and unprofessional.

I kindly demand a final resolution and expect either:

1. Verification of my identity and correction of my account details

2. Or a clear and written explanation for why I am being denied access to my funds

I will be forced to escalate this matter further through public consumer protection platforms, social media, and legal counsel if I do not receive a resolution within 48 hours. Please treat this matter with the seriousness it deserves.

Sincerely,
Md Morshed
Email: hcnbxxb@gmail.com
Phone: +[protected]
User ID: [protected]

Dear Melbet Team,

I am writing in response to your recent request regarding the Nagad payment number [protected].

This number was used for a one-time deposit on 15-03-2025, and it is not my verified or regular payment number. As you may know, the Nagad mobile app only allows users to view transaction history for the past 30 days. Since the transaction was made more than one month ago, I am unable to retrieve the screenshot or statement from the app or from any user-accessible method.

This is causing unnecessary stress, as I have already provided all required documents multiple times, including:

My official NID (both sides)

Screenshots and video proof of the verified number ([protected])

All additional KYC and identity verification documents

I am trying my best to cooperate, but repeated and unrealistic requests like this feel like harassment. I kindly request you to proceed with the verification based on the verified number under my control and the strong proof I have already submitted.

Please let me know if any alternative verification method is possible.

Sincerely,
Morshed
Email: hcnbxxb@gmail.com
Phone: +[protected]