Melbet
Reviews and Complaints

Subject: Final Clarification Regarding Nagad Deposit ([protected])

Dear [Melbet Complaint Board / Security Department],

I’m writing to clearly state that I cannot provide the requested proof related to the deposit made from the payment number ending in 4612 ([protected]).

This number is not under my control now and was never my verified payment method. The deposit was made a long time ago (on 15-03-2025) via Nagad, and the Nagad system does not allow users to view transactions older than 30 days. Therefore, I am technically and practically unable to provide a screenshot or bank statement showing the details.

However, I have already submitted:

My National ID (both sides)

Full KYC documentation

Proof of ownership and control of my verified number: [protected]

Video and screenshot evidence from bKash

I strongly believe your continuous request for something impossible to retrieve is becoming deliberate obstruction.

If this matter is not resolved promptly, I will be forced to:

Report this issue to Curacao eGaming with full documentation

Publicly raise awareness of my case on Trustpilot, Reddit, and other platforms

Seek legal support if necessary

I respectfully ask for a fair solution. Please stop requesting evidence that I clearly cannot provide due to the technical limitations of Nagad.

Sincerely,
Md Morshed
Melbet User ID: [protected]
Email: hcnbxxb@gmail.com
Phone: +[protected]

Dear Melbet Team,

I am writing in response to your recent request regarding the Nagad payment number [protected].

This number was used for a one-time deposit on 15-03-2025, and it is not my verified or regular payment number. As you may know, the Nagad mobile app only allows users to view transaction history for the past 30 days. Since the transaction was made more than one month ago, I am unable to retrieve the screenshot or statement from the app or from any user-accessible method.

This is causing unnecessary stress, as I have already provided all required documents multiple times, including:

My official NID (both sides)

Screenshots and video proof of the verified number ([protected])

All additional KYC and identity verification documents

I am trying my best to cooperate, but repeated and unrealistic requests like this feel like harassment. I kindly request you to proceed with the verification based on the verified number under my control and the strong proof I have already submitted.

Please let me know if any alternative verification method is possible.

Sincerely,
Morshed
Email: hcnbxxb@gmail.com
Phone: +[protected]

Final Follow-up: Urgent Action Required Regarding My Account and Withheld Funds

Dear melbet team

I am writing this as a final attempt to receive a resolution regarding my account issue that I have been trying to solve for the past 9 days without success. Despite submitting all required documents multiple times, including:

My valid National ID (NID) showing my real name “Md Morshed”

A video and PDF bank statement with relevant transactions

Selfie with my NID and evidence of account ownership

My verified email address (hcnbxxb@gmail.com) and phone number (+[protected])

I have not received any meaningful update. Most departments (including the security team and license authority) replied once, then ignored further communication. This treatment is deeply unfair and unprofessional.

I kindly demand a final resolution and expect either:

1. Verification of my identity and correction of my account details

2. Or a clear and written explanation for why I am being denied access to my funds

I will be forced to escalate this matter further through public consumer protection platforms, social media, and legal counsel if I do not receive a resolution within 48 hours. Please treat this matter with the seriousness it deserves.

Sincerely,
Md Morshed
Email: hcnbxxb@gmail.com
Phone: +[protected]
User ID: [protected]

Dear Team,

I am writing this as a final follow-up regarding my account issue.

User ID: [protected]
Registered Email: hcnbxxb@gmail.com
Phone Number: [protected]
Name on NID: Md Morshed
Account Name: Anik

I have now followed your instructions strictly and sent a complete follow-up email from my registered email address (hcnbxxb@gmail.com) to your security@mel.bet address. The email included all the requested documents:

Front and back photos of my National ID (NID)

A selfie holding the NID with your email thread visible

Screenshots showing proof that the emails were sent successfully

Even after this, I have not received any reply from your security department. This delay is unjustified and deeply disappointing.

Let me repeat — I am fully cooperating and trying my best to resolve this peacefully. I have provided proof of ownership, including my verified mobile number ([protected]) which is still under my control. I am not trying to avoid your process; I simply want my account verified so I can withdraw my legitimate funds.

If I continue to be ignored despite fulfilling all your conditions, I will have no choice but to escalate the matter to Curacao eGaming, public consumer forums, and legal support channels with complete documentation and timeline proof.

Please take this matter seriously and resolve it without further delay.

Thank you for your time and understanding.

Sincerely,
Md Morshed
User ID: [protected]
Email: hcnbxxb@gmail.com
Phone: [protected]

I want to make it clear that the Melbet authorities have blocked my verified email (hcnbxxb@gmail.com), which is why I am now contacting you using this new email address: mdmamun4001188@gmail.com. My verified phone number ([protected]) is still under my control and should be sufficient as proof of my identity."

User ID: [protected]

Melbet is a big scammer. They blocked My ID with, 11000+ BDT. After giving all proper documents.

Security team of melbet. This email team didn’t reply my mail anymore.

I Emailed them more than 15 times. 2 months gone but no response.

I want to complain Casino license Authority. I want to inform them about their cheating. Please give me any contact details of them