The complaint has been investigated and
resolved to the customer's satisfactionResolved Meijer — overpriced, terrible service and product quality
resolved to the customer's satisfaction
The meijer grocery store in canton, mi is deplorable! I just returned from what will be my last trip. First and foremost they are totally overpriced. I might be able to tolerate this overpricing a bit more in exchange for the convenience of shopping 24 hrs if it weren't for the following:
There are never enough cashiers, resulting in extremely long lines. So i, being the clever thinker that I am, utilize the convenience of their 24 hour shopping to avoid these lines. However during these late hours they have not one... I mean zero cashiers working. Call me crazy, but when i'm spending 200.00 on groceries, I do not want to use the u-scan! I would think with all of that money that they are overcharging the consumers, they could afford to hire a few night cashiers! In the time it took me to look up all of the codes for my produce and await "customer assistance" 12 times from the head cashier/u-scan watcher my meat was warm and my ice cream had melted. Not to mention the fact that I overcharged myself 3.00 on watermelon because I mistakenly pushed the wrong 'watermelon' button on the produce look-up screen!! When I pointed this out to the attendant... She informed me that the service desk was closed and i'd have to come back for my refund... But of course!
Let me point out some other complaints about this store: the produce... Always poor quality and picked over. The outdoor/flower department... Their flowers are in the worst condition i've ever seen. Who in their right mind is going to pay 12.99 for a wilted, burnt hanging basket??? Obviously there is a market out there for them, because every time I check that's what they're selling!
Customer service... Horrible. There is never any one available to help and if there is they know nothing or are rude to customers. As I mentioned I am a frequent late night shopper. I "get" that they use this less busy time to restock their shelves, however I am the customer. I do not expect to be glared at as I squeeze between the their mile high boxes and restocking carts to reach some cereal. Customers are made to feel as if they are 'in the way' and not one of these employees offer to move or assist.
So in summary if you're looking to buy overpriced food and merchandise of poor quality, from understaffed, ill-informed employees who provide service with a glare... Meijer canton, mi is your store!