Replied
I am writing to urgently request assistance with regaining access to my account. I have been locked out and no longer have access to the email address previously associated with the account. Despite multiple attempts to contact support via email over the past three months, I have not received a response.
I have been a loyal user of your platform for over two years, I have also attempted to reset my password and was unable to do so. it is critical that I regain access to my account as soon as possible. Please advise on the steps necessary to verify my identity and recover or update my account credentials. I am happy to provide any additional information required to facilitate this process.
I appreciate your immediate attention to this matter and look forward to your prompt response. (Account info: [protected]@gmail.com)
Claimed loss: Platform Accessibility
Desired outcome: I regain access to my account as soon as possible.
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The email address you have provided is for an expired account.
What is the email address for your account that you're having a problem with?
Alternately, you can reach out to us via from your new email address via our support desk as well.
This complaint has been resolved automatically due to user's inactivity.
1 comments
Me puede alguien ayudar a recuperar mi cuenta por q ya nose cuales son mensajes reales y cuales son estafadores