Mazda of Orange’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with their purchases.
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I ordered a car and they said it would come in the first week of April
I ordered a car and they said it would come in the first week of April. The website said it would arrive on 3/28. But then they said it got delayed. The new estimated time is 3/30-4/4, but it might be even later. I talked to three different people and they couldn't give me a clear answer. They were all so unprofessional. I'm really annoyed and frustrated with this dealership.
Mazda of Orange complaints 2
I went to Mazda of Orange to buy a car, but the way they treated me was really disrespectful and prejudiced
I went to Mazda of Orange to buy a car, but the way they treated me was really disrespectful and prejudiced. Martino, the finance manager, even talked down to me. And to make matters worse, they accused me of committing fraud on my credit application for financing. When I asked to speak to the general manager and see the evidence of this fraud, they couldn't provide any proof. If you need more details about my complaint, you can contact me at ***.
I bought a vehicle service agreement for $1689 and an auto care prepaid maintenance agreement for $410 for my 2020 Mazda CX-5
I bought a vehicle service agreement for $1689 and an auto care prepaid maintenance agreement for $410 for my 2020 Mazda CX-5. However, when I needed to service my vehicle, I couldn't use them. They told me I could use them at any Mazda dealership when I purchased them. But when I went for my 1st, 2nd, and 3rd maintenance service at *** Mazda in ***, I spent hours trying to contact the maintenance service agreement provider and Mazda of Orange for authorization. I ended up paying for the service myself. I tried reaching out to VJAY, the finance advisor at Mazda of Orange, through emails and voicemails to get an explanation for why I couldn't use the product I bought, but I never got a response. In January, I called Mazda of Orange to cancel these service agreements. It took months and multiple requests to finally get them canceled and receive a refund of $1277.14 and $311. The *** told me that our agreement hadn't made it into the system because it was entered manually.
Is Mazda of Orange legit?
Mazda of Orange earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Mazda of Orange has claimed the domain name for mazdaoforange.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Mazdaoforange.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Mazda of Orange protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Mazda of Orange has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Mazda of Orange
One of the standout features of Mazda of Orange is its extensive inventory of Mazda vehicles. Whether you are in the market for a sleek sedan like the Mazda3, a versatile SUV like the Mazda CX-5, or a sporty convertible like the Mazda MX-5 Miata, you can find a diverse selection of models to suit your preferences and needs. The dealership takes pride in offering the latest Mazda models, ensuring that customers have access to the most advanced technology, safety features, and design elements.
In addition to its impressive inventory, Mazda of Orange is known for its commitment to providing exceptional customer service. The dealership's team of knowledgeable and friendly sales professionals is dedicated to assisting customers throughout the car-buying process. They are well-versed in the features and specifications of each Mazda model, allowing them to provide valuable insights and guidance to help customers make informed decisions.
Mazda of Orange also offers a range of financing options to make purchasing a Mazda vehicle more accessible and convenient. Whether you are looking for a lease or a loan, the dealership's finance department works closely with customers to find the best financing solution that fits their budget and lifestyle. Their expertise and relationships with various lenders enable them to secure competitive rates and favorable terms.
Furthermore, Mazda of Orange provides top-notch after-sales service to ensure that customers' vehicles remain in optimal condition. Their certified technicians are skilled in handling all types of maintenance and repair work, using genuine Mazda parts and accessories to maintain the integrity and performance of each vehicle. The dealership's service department is committed to delivering efficient and reliable service, ensuring that customers' Mazda vehicles receive the care they deserve.
Overall, Mazda of Orange stands out as a trusted and reputable dealership that offers an extensive inventory of Mazda vehicles, exceptional customer service, and comprehensive after-sales support. With a commitment to customer satisfaction and a passion for the Mazda brand, Mazda of Orange is a reliable choice for car buyers seeking a seamless and enjoyable car-buying experience. Visit mazdaoforange.com today to explore their inventory and experience their exceptional services firsthand.
Overview of Mazda of Orange complaint handling
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Mazda of Orange contacts
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Mazda of Orange phone numbers+1 (714) 633-6731+1 (714) 633-6731Click up if you have successfully reached Mazda of Orange by calling +1 (714) 633-6731 phone number 0 0 users reported that they have successfully reached Mazda of Orange by calling +1 (714) 633-6731 phone number Click down if you have UNsuccessfully reached Mazda of Orange by calling +1 (714) 633-6731 phone number 0 0 users reported that they have UNsuccessfully reached Mazda of Orange by calling +1 (714) 633-6731 phone number
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Mazda of Orange address1360 W Katella Ave, Orange, California, 92867-3524, United States
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Mazda of Orange social media
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