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Mazda review: 2017 mazda 6 heated seats

T
Author of the review
6:55 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

While using heater function for driver's side seat, after approximately 8-10 minutes, seat became extremely hot. Luckily, I had a seat cushion behind my back up against seat back. I then began noticing a burning smell. I could not pull over on the PA TURNPIKE, so I continued to work. Upon exiting vehicle, I removed padded seat cushion to examine seat. Picture is attached. I am now completely afraid to use heat function. I feel that something is definitely wrong somewhere and would like the seat inspected and repaired. I did take the car to my local Peruzzi Mazda dealer, but was refused any repair effort since it was not something "covered by warranty". This is completely UNACCEPTABLE. I could have been burned had it not been for seat pad behind my back. Such extraordinary overheating is obviously not normal and I feel it is the responsibility of manufacturer to inspect and repair my vehicle.

I will look forward to a prompt reply.

Thomas R. Robinson

54 Lions Drive

Morrisville, PA 19067

[protected]

thomas.r.[protected]@gmail.com

2017 Mazda 6 - Touring

VIN # JM1GL1V50H1146727

Desired outcome: Reinspection to certify system is safe, and seatback material repaired.

Mazda - 2017 mazda 6 heated seats - Photo 1
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