The complaint has been investigated and
resolved to the customer's satisfactionResolved Mathis Brothers — Damaged sofa due to improper tying to pickup truck
resolved to the customer's satisfaction
I bought a loveseat sofa, a recliner and a coffee table at the same day which was loaded and secured improperly by them to my pickup. I was just beginning to get to the freeway and the sofa came tumbling down ruining it. I went back to them and they said that I signed a waiver that they are not responsible for damages incurred after leaving the loading dock. They can not replace the sofa but offered only to repair it. What can I do now?