Massimo Dutti review: poor quality shoes, torn apart after 2 months - want refund

Hi,

I have bought sock-style trainers with mock croc embossing two months ago in Dublin in Dundrum shopping centre. One of the shoe teared apart completely from the seam (see attached). Didn't expect the quality to be this poor considering the price of the product. I would like to return them for refund. I'm attaching pictures of the shoes. Let me know how can I proceed with this.

Looking forward to hearing from you
Best, Victoria

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