Massage Envyservice

D Jan 22, 2018 Review updated:

To whom it may concern,
I booked an appointment last week for a massage. I have a gift card on record with $65.00 balance.
I woke up today with flue symptoms and gave them a call right away to cancel to avoid getting anyone sick. I am getting billed $25 on my credit card. And not deducting from my gift card. ONLY if I bring it in in person.
I'm Very offended. I even offered to send them a all the information with pictures of my gift card and they said, nope I had to bring it in.


  • S
      Jan 22, 2018

    Have you ever broken an appointment with them before? I wouldn't blame them with a history in place. I don't know of its a wise move otherwise.

    0 Votes

Post your comment