Masonite Corporation Customer Service


Masonite Corporation

One Tampa City Center 201 N. Franklin St., Suite 300
United States - 33602

Customer Support Phone Numbers

+1 813 877 2726(United States) 1 0
+1 800 895 2723(United States) 1 0
+44 122 638 3434(United Kingdom) 1 0
+420 567 121 428(Czech Republic, Sales) 1 0
+420 567 121 411(Czech Republic, Reception) 1 0
+91 114 053 4851(India) 1 0
+56 432 404 400(South America (Chile) 1 0
+52 818 220 8902(Mexico & Central America) 1 0
+1 813 739 0204(United States) 1 0
+44 122 639 2080(United Kingdom) 1 0
+420 567 211 726(Czech Republic) 1 0
+91 114 053 4853(India) 1 0
+56 432 404 401(South America (Chile) 1 0
+52 818 220 8919(Mexico & Central America) 1 0
United Kingdom
Huddersfield Rd, Darton, Barnsley, S75 5JS, United Kingdom

Czech Republic
Hruskove Dvory 82, 586 02 Jihlava, Czech Republic

S-6A, Triveni Complex, Sheikh Sarai, Phase-I, New Delhi-110017, India
South America (Chile)
Ruta 146 (ex Q50), kilometro 1.5, Cabrero Region del Biobio, Chile

Mexico & Central America
Carretera Mty-Laredo Km 23, Cienega de Flores N.L., CP 65550, Mexico

Masonite Corporation Complaints & Reviews

Masonite Corporation / glass insert in fibreglass door shifted

Aug 25, 2018

Double fibreglass entry doors were purchased from Masonite and stained by a local refinisher. Within a year the glass insert shifted in both doors which exposed fibreglass that had not been stained. This makes these expensive doors look terrible. Glue is also seeping out onto the glass. I...

Masonite Corporation / masonite fiberglass entry door. size: 35 6/8 x 79

Jul 02, 2018

Attention Customer Service: The top window with the casing has slid away and moved down. Malfunctioned. Poorly constructed. This door was installed 10 years ago and the window has been sliding away for the past 5 years. I am getting tired of looking at it! Would Masonite Corporation please...

Masonite Corporation / steel entry door

May 16, 2017

We ordered a steel entry door 6 weeks ago from Home Depot. After 3 weeks, got the door and the inner metalwork was scratched up, like the metal was dragged across the ground before being put between the panes of glass. We went back to our local HD who were very helpful and ordered a new...

Masonite / French doors w/mini-blind inserts

Sep 27, 2016

Purchased two Masonite French doors with the in-door mini-blinds. I've had the doors 2 years and in that time both doors have failed twice, both times due to mini-blind malfunctions. The first, a year ago, Masonite sent two complete doors, Home Depot did the reinstallation all at no cost...

Masonite / Exterior door & frame

Mar 31, 2016

I purchased an exterior door and frame which was suppose to be rot resistant. 20 months latter the door frame had rotted. The purchase ticket clearly stated the door jam was rot resistant Masonite. I filed a complaint and the Masonite representatives claimed it was not calked properly...

Masonite / New custom made exterior door that was not made correctly

Sep 02, 2015

I ordered a custom made exterior door with sidelite from Masonite through Home Depot. It cost me 1500.00. It took 4 weeks for them to build and deliver the door. I proceeded to install the door a week later. I have installed many doors in my lifetime and this is the first one that I have...

Masonite / Warranty / Defective Door

Jun 26, 2013

I bought a Masonite fiberglass door that was custom due to the rough opening. As other household priorities took place over the door install, the door was left in the original strapping/packing and stored vertically in a dry place for a little over two years. It never occurred to me that...

Masonite Belleview Door / Door warped, Hinges, They Dont Honor Their Warranty

Feb 28, 2013

Masonite Door Company / Broadwater Wholesalers or Galliher & Huguely Do NOT Honor Warranties Do NOT Buy Masonite Doors, Terrible Customer Service & Attitude, And They have made up every excuse not to Honor There LifeTime Warranty I purchased three new doors from Galligher & Huguely Lumber ...

Masonite Door Corporation / Do Not Honor Warranties, Use Any Excuse

Feb 28, 2013

Do NOT Buy Masonite Doors, Terrible Customer Service & Attitude, And do NOT Honor there Warranty, Each time I prove there excuse is not valid, they make up a new one. I purchased three new doors from Galligher & Huguely Lumber & Hardware last year. They get them from Broadwater Wholesaler...

Masonite Center Hinged Fiberglass Patio Door / Door Rotting

Nov 14, 2011

Warranty claim denied. They installed the door sweep incorrectly. It protruded out from under the door and pushed against center mullion. (a centerhinged patio door) This caused side of door compression gasket not to seal. Allowing water to build up on the center edge of door sweep that...

Masonite French Doors / Leaks weather elements


I had Masonite french doors installed three years ago. The seal around the doors and in the middle is just a bad design. The astricle that meets the doors in the middle allows rain, wind, and other elements inside. Every time it storms I have had water come in on my wood floors and...

Masonite / Bad service


I purschase a Masonite Fiber Glass patio door from Home Depot. The door was delivered and installed by Home Depot. It's a lifetime warrantly on the door and now after three years the door is starting to warp or bow inward. I called Masonite and they claim I was suppose to paint the...