The complaint has been investigated and
resolved to the customer's satisfactionResolved Majic Windows — job not completed correctly
resolved to the customer's satisfaction
Omg. . . Majic windows brought the wrong replacement window again!! This is the fourth attempt! We've been dealing with this awful company for over a year and i'm fed up! I do not recommend majic windows!! Customer service is awful. . . Awful!!
This is more than an, "oops, wrong window". Majic ordered screens that didn't fit correctly, windows that were the wrong size and shape! This latest attempt was just another try by majic to make it right. Hey majic. . . It's still not right!!
We can't even get the store manager to return a phone call!! We get. . . Cara. . . Allison. . . Melanie. . . Mike. . . Never alan brooks. Left a voicemail for him at 10:30 friday morning and his. . . "assistant who handles his voicemail messages" called at us at the end of the day. Mr. Brooks has left for the day, she tells us!! He will call us on monday. Well. . . Monday has passed and no phone call. This behavior is nothing new from majic. .
Majic windows is not a company i would recommend to anyone!!
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