The complaint has been investigated and
resolved to the customer's satisfactionResolved MagicJack — suspension of services without any reason
resolved to the customer's satisfaction
I have used magic jack for 2 or more years now and this past 2 months I have had much difficulty. My services of magic jack have been suspended without even intimating me. When I called the magic Jack Customer Care Team asking why my services have been suspended they people are telling me that I have violated the rules that's why my magic jack services have been suspended. When I have asked them can they pl tell me that what kind of rules I have violated they people rudely told me that I need to go through the terms & conditions. Out of all the Term & Conditions I have violated one of them. I called Magic Jack and went through many things trying to fix this problem but the problem was never resolved so it must be there... Even I need to renew my magic jack services on 24th Sept but my services have been suspended on 14th Sept without intimating me. The Magic Jack team could have sent me an email on my registered email id i.e. [protected]@gmail.com. Can you pl do the needful I will be very thankful to you.